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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

411,611

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 411,611 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Absolutely perfect and smooth process. Jake and the entire team made it go flawlessly. I can't thank you all enough for your services.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Thank you Jeff and Levi!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Veterans United has helped me through two consecutive home purchases, and I couldn’t offer anything but stellar reviews!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

4.5 out of 5 Stars
Would Recommend

Too many calls from everyone, but that’s better than too few calls, other than that it was a great experience

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
Photo submission from Jessica L.

I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Got take care of
Thanks

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Veteran United has a group of professional individuals that care about their clients! They go above and beyond the call of duty to ensure you get approved with little or no hassle! We would recommend Veteran United to all Veterans who wish to purchase a home. They are there from start to finish!
Thank you all!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

When realtors suggest I use a different mortgage company it’s hard for me to say okay let’s do it because I know VU will get the job done right. I may give in an attempt another company but at the end of the day my heart and trust lies with VU. They have the best customer service, they are prompt and efficient, they work with you even when you doubt yourself, they simply make dreams come true. Since the first time I worked with Kyle I knew I’d never wanna use another company besides VU. VU HAS NEVER FAILED me and I will choose them everytime. I look forward to continuing to sing their praise and to use them again the future. Thank you again VU for all the greatness you bring to the table.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

3.5 out of 5 Stars
Would Recommend

The problems we had all came from the underwriting department. There was always one more last minute request for documentation, and it was almost always something they should have known days ago that they were going to need and shouldn't have waited until the last minute to request it from us, which led to weeks of delays in closing.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Tory was an absolute ROCK STAR throughout this whole process. Nina was amazing too. You guys are super lucky to have them on your team. In my opinion Tory went above and beyond what a loan officer should do. Before I decided on you guys, I contacted several other refinance companies and NONE of them were as responsive as her. It should also be said that you guys had the most competitive rates, so it shouldn't have surprised me that the entire experience would be top-notch. You guys are doing great work - don't change a thing!

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

I appreciate all the work that was done in my behalf. I highly recommend Veterans United.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

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5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

The team at Veteran United were great! They answered every questioned I had and made the whole process very easy. Thank you all !

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

Wonder experience

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
Photo submission from Jacob P.

Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

The very best professionals that a company could ask for.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

So Tom and his team saved the day on this one. I left Active Duty and moved back to my hometown and had been living in this house I really disliked. We had been looking but not too hard. Then one day the one house in town that I told my wife many times I was going to buy it came on the market. I have a goal of buying a few rental properties so I started working with the “local lender” with plans to build a relationship and hopefully do more transactions in the future. I also contacted Veterans United. I have always shopped for rates to compare origination charges and interest rates over my many PCS’s. Well both companies were very similar so I went with the local guy initially. I called Tom and informed him of this. Tom asked if we could continue the process in case the local lender didn’t come through. I figured it wouldn’t hurt. Well 5 days later the local guy called and said we would have to put off closing for a couple months till my pay showed normal again. I had gotten back from a deployment a month early because my father in law passed away. I fly for a major Airline so I decided to not go right back to work with them since our schedules were already set for that month. My wife needed me more for those few weeks. Anyways the local guy’s underwriting didn’t understand my pay with being a reservist and what was going on with my orders and schedule at my airline. After that call I called Tom and asked if there would be any issues with Veterans United’s underwriting. He didn’t see a problem and said he couldn’t guarantee anything but they would do their best. In the end we got to close on time and the good faith estimate ended up being spot on. I couldn’t recommend Tom and his team more. Coming from a guy who has bought and sold homes through 5 PCS’s. If you are 99% sure you are going with someone else at least get a quote. Their app and website were much easier to use than other companies I have used in the past. I’m starting to ramble so seriously contact them if you are buying or thinking of buying.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

SethThompson, Haley Patterson and team is the best- I will recommend them to anyone who is looking for a smooth transition for their loan needs.
Not only did they guide us through but they were watching out for our best interest when it came to the home we were purchasing.
We truly appreciate Seth Thompson and team for their hard work and dedication.Thank you
Thomas and Kathy

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

More Reviews

See all 411,611 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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