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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,315

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3
2
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5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

This VA loan team was amazing! I’ve only heard bad reviews from people about them at some point in my life I don’t know when, but when I actually had to go through the process, everybody was attentive to my needs and wants. Best part is every single time I was nervous about something, they would say, “We got you. Just sit back, relax and do not stress. If something won’t work, we’ll find a way.” And that really put me at ease. The home gifts were heartfelt and meaningful, Truly appreciated it. I feel like I’ve not only made some connections with new people but they really made me feel like I was a part of a family. Everybody was great and respectful, diligent, punctual and they even go above and beyond to assist me with every single aspect of this loan and the home even if it wasn’t their part. I should say Michael also was really good at reassuring and getting me comfortable and settled during the initial process. No words can express how much I am eternally grateful, my husband and I. We hope to continue working with this Team because they were amazing and we will definitely recommend them to other Veterans. Thank You Kyle, Michael, Nate, Jaclyn! Also, i think i’ve made personal shoutouts to everybody but I wanted to say Thanks Jaclyn for bearing with me, i know we went back and forth alot with the requirements and i was almost always confused but you were real patient and I truly appreciate it!
All in all, i dont even know where i heard the bad review i cant remember but THIS WAS NOT TERRIBLE at all! In fact, it’s my first loan and I’m glad it was with them!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

Good job!

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Veterans United made this less stressful of a process thanks to building a team to support the homebuyers

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Nothing but praise and respect for this wonderful company! So wonderful to work with them and from beginning to closing couldn’t have been more than 6 weeks total. Super lightning fast and I have my keys to the new home! Thank you to the whole team and each person who helped us achieve our dreams!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

2 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Great service and communication.

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

There simply are no superlatives sufficient to thank you all for your fantastic service! You successfully navigated us through the process to a successful conclusion. In every single step, you proved to be friendly, patient, polite, knowledgeable, professional, and consistently available to us. I can’t remember the last company we dealt with that returned calls and emails in such timely manner! We will happily and enthusiastically recommend you to anyone we know. Thank you so much for all your support and assistance in this amazing home buying process.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Dez, Daniel and the rest are without question, the best in the business. Thank you all for helping us with our forever home!

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

4.5 out of 5 Stars
Would Recommend

Chris and his team are outstanding went above and beyond to get me into a house even with all the set backs from the realtor selling a house out from underneath us to the house that didn’t pass inspection. They never gave up.
The only bad thing was Sarah Rowlings the realtor they recommended was a dishonest person and I will leave it there

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

3.5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

It was fast. And very enjoyable

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

I can't say this enough, Phenomenal Team and Great experience!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

My overall experience with Kedric and Carson was awesome. As a first time home buyer they made me feel comfortable and at ease with the process. I would recommend them both.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4.5 out of 5 Stars
Would Recommend

Truly happy I had the team I did.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

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5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

This team was amazing. All the way from the credit improvement team to closing. Thank you!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

If we knew it was going to be this easy working with Veterans United to get our VA loan we would have done it years ago.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Veterans United was so easy and fun to work with their customer service and duties to the veterans were outstanding

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
Would Recommend

Didn’t know how hard it was going to be, having packed everything in boxes getting ready to move and then going back into boxes looking for paperwork that I needed to continue Veterans. Thank God and my wife for helping me look ahead and not giving up.

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

More Reviews

See all 409,315 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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