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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,503 reviews
671 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,503 unfiltered reviews

Starting on Page 23 of 15,617. Return to Page 1

5 out of 5 Stars

Torri delivered an exceptional, first class experience from start to finish. Her professionalism, communication, responsiveness, and expertise were truly outstanding. She kept every step organized, answered every question with confidence, and made a complex process feel seamless. Her commitment to excellence and genuine care earned my complete trust. If you're looking for a loan officer who leads with integrity, dedication, and results, Torri is the gold standard. I recommend her without hesitation. Thank you for an outstanding experience!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Was very helpful every step of the way!!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

Ashely did phenomenal

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

4.5 out of 5 Stars

What a great experience! We had so much support and communications. We never felt alone or overwhelmed in the process.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars

This was so much easier than I ever expected. The entire staff was so helpful and kind through the entire process.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Veterans United is a great help! You have a whole team with you helping you with questions, concerns, moving tips, transfer of services, etc.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

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5 out of 5 Stars

Very fast, thorough, friendly 5 stars

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

My mind is filled with so many important and positive times. I have had the pleasure to be represented with such professionalism, drive, knowledge, compassion, and support from my V.U.H.L. Sr. Loan Officer Rachel Gruber.Rachel has indeed fostered an amazing communication relationship like no other, I have experienced in the past. She is most certainly one of the best. She is what I consider a superstar!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

4 out of 5 Stars
headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
Photo submission from Billy R.

Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

4 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Working with Veterans United, especially Evan, was a fantastic experience.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

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Experience first-hand why 373,645 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

The whole team was awesome. All very helpful and willing to answer questions.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Craig and Shari were great. Very patient, responsive and knowledgeable. Definitely a great team.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Photo submission from Jodeen B.

Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Nissi was outstanding. She conducted herself professionally, dealt patiently with me as a first-time home buyer, and clearly laid out my options without pushing me one way or another. As a service provider in a different industry myself, I can attest that her responsiveness is unbeatable. Nissi is 10/10.

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

I had an outstanding experience with Veterans United Home Loans. From the initial application to the final approval, the entire process was handled professionally and efficiently. The team was knowledgeable, courteous, and always available to answer my questions. They made what could have been a stressful experience, simple and straightforward.
I give veterans United a 10 out of 10 for their exceptional customer service, professionalism, and overall performance. I highly recommend them to anyone looking for a trustworthy and dependable lending company. Thank you for making the process so easy and positive!
A special shout out to Charles Saulberry and Ofelia Clements for going above and beyond and helping me through this process with the application.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

3 out of 5 Stars

Justin was very nice and easy to work with, but the loan took way too long to close and I feel like that was very avoidable.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars

The whole team at Veterans United was fantastic!! They were informative and knowledgeable every step of the way. The whole process was smooth with consistent communication and our loan closed in 30 days! If I could give them 10 stars, I definitely would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

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