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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,860 reviews
712 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,860 unfiltered reviews

Starting on Page 23 of 15,362. Return to Page 1

4.5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

4 out of 5 Stars

The only problem I had was the interest rate and the loan fee amount of 6g but at least It can be brought down to a less amount

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

This team is on point, quick, and aggressive with getting things done when you request or need something.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

The loan team that was assigned to me was absolutely incredible. I was amazed by how quick and efficient they were. I will recommend them to anyone I can.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

The team that got us a refill was extremely helpful and made the process very easy and smooth. Will recommend fully.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Jake and his Assistant Jason are both knowledgeable professionals.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

The process went smoothly. The moment I chose a house I wanted to work on through the website, I immediately got calls from the team VU set me up with and got to work. I was told what to do and provided everything they required and worked with me to make sure I got approved for my mortgage. I would highly recommend them without a single doubt.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Very committed and very communicative. Amazing team to work with every step of the way!

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

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5 out of 5 Stars

I wanted to take a moment to share my experience working with the Veterans United team, and honestly, I couldn’t be more impressed.
From start to finish, their level of professionalism, responsiveness, and genuine willingness to help made the entire process smooth and stress-free. Anytime I had a question—whether it was big or small—they were incredibly quick to respond, both through email and text. I never felt left in the dark or unsure about what was happening.
What really stood out to me was how approachable and patient everyone was. They took the time to explain things clearly, made sure I understood each step, and were always available when I needed guidance. That kind of support makes a huge difference, especially during such an important process.
It’s rare to come across a team that is not only efficient but also truly cares about their clients, and that’s exactly what I experienced here. I would absolutely recommend Veterans United to anyone looking for a team that is reliable, responsive, and genuinely committed to helping you succeed.
A 10 out of 10 experience—thank you for everything!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Best service possible.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

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Experience first-hand why 367,104 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

My team (Jeremy and Jordon) were outstanding. The purchase of my house was contingent on selling my old house. Well, the buyer kept changing the date she wanted to close. Jeremy and team were very flexible during the situation-often my phone calls were just to vent on my frustration-they always listened and talked-until I returned to my center. If they were on the phone with another client-they always returned my phone calls. Just can’t get customer service like this-they are here to help-not blow smoke up your behind

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Easiest venture I’ve ever had.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars

Thank you to my team at veterans united! You guys were so polite and understanding with a first home buyer, and the experience was great! Everyone is so kind and super on top of everything, available and reassuring. Thank you so much!! We love our new home!!!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

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