Alex and the rest of the team made the home buying process incredibly simple.
I can't say enough about the team I had. Jeff, kara, Diego, and Brian all did a phenomenal job. Highly communicative and made this process less scary and much more streamlined.
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
Nowhere else to start other than outstanding! From the beginning to the end, Chris's team was amazing, they were all super responsive, answered any questions immediately and made the process an enjoyable experience. I would really like to thank Chris, Maxwell, Drew, Andrew, and Vickie. Thank you all so much from the bottom of our hearts for making this process so easy.
As a first time home buyer, I needed so much assistance and they were there every step of the way. They assisted with everything and just helped me understand the process and answered all my questions.
Melissa is the best Loan Officer we have ever worked with. She works tirelessly and never gives up on you. She truly sees the entire process through and will make sure you get in your home!
I almost would not recommend but I would recommend with the caveat of some of the people working there like Josie W. are superstars and some are not great and was not available as we got closer to closing. My closing was delayed because of this!
Response from Veterans United
Thank you for sharing this feedback, Geoffrey. I'm glad to hear Josie made such a positive impression and was a bright spot in your experience. At the same time, I'm sorry you didn't feel that same level of support throughout the process, especially as you got closer to closing. I understand how frustrating a closing delay can be when you're counting on things moving forward as expected.
I'd appreciate the opportunity to learn more about your experience. Please reach out to the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. The team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
From that first call, they processed my application in record time. I was very impressed with their professionalism, not to mention all the help and suggestions they gave me.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
I have recommended your services several times prior to closing and several thereafter. The process was simple, fast, professional, and truly customer-centric. I wanted to work with someone that showed respected and was interested in making this a truly collaborative effort. Greg, Brayden, and Myles were like the dream team! My family and I are happy with our new home and appreciate their hard work in making this possible. Many thanks!
Sarah and the team were very helpful and the closing was so smooth even with last minute corrections. Outstanding job.
I want to express my deepest gratitude to Wes Dyer and Jordan for their absolute masterclass performance on my VA home loan. We initiated this process on the 1st of the month, and thanks to their elite communication and rapid underwriting precision, we successfully closed in less than three weeks! Wes paid magnificent attention to my financial footprint from day one, ensuring my fixed retirement goals were completely insulated and protected. Jordan managed the processing pipeline flawlessly, moving my documents through the underwriting matrix without a single day of administrative delay. They are transparent, highly professional, and fierce advocates for veterans. If you want a mortgage team that delivers textbook precision on a tight timeline, Wes and Jordan are the gold standard.
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Thank you for all your help from the underwriters to Steve and his team helped me get my credit in order and the the Realtor Jodie tall set me up with was wonderful I can’t thank you all enough for helping me make a dream come true I now have a house where my family can make memories and prosper. I’ll yell it from the roof tops to any vet looking for a home loan veterans united is the only call you need to make.
Good communication throughout the process.
Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!
Quick to reply, answered all my questions, very helpful.
Andy and team made our first time buying experience a breeze. I would recommend them 100%.
Connor and his team have been amazingly helpful through the entire process. Always responded quickly and gave good information and options.
