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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

411,640

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United has helped me through two consecutive home purchases, and I couldn’t offer anything but stellar reviews!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

4.5 out of 5 Stars
Would Recommend

Too many calls from everyone, but that’s better than too few calls, other than that it was a great experience

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Got take care of
Thanks

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Veteran United has a group of professional individuals that care about their clients! They go above and beyond the call of duty to ensure you get approved with little or no hassle! We would recommend Veteran United to all Veterans who wish to purchase a home. They are there from start to finish!
Thank you all!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

When realtors suggest I use a different mortgage company it’s hard for me to say okay let’s do it because I know VU will get the job done right. I may give in an attempt another company but at the end of the day my heart and trust lies with VU. They have the best customer service, they are prompt and efficient, they work with you even when you doubt yourself, they simply make dreams come true. Since the first time I worked with Kyle I knew I’d never wanna use another company besides VU. VU HAS NEVER FAILED me and I will choose them everytime. I look forward to continuing to sing their praise and to use them again the future. Thank you again VU for all the greatness you bring to the table.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

3.5 out of 5 Stars
Would Recommend

The problems we had all came from the underwriting department. There was always one more last minute request for documentation, and it was almost always something they should have known days ago that they were going to need and shouldn't have waited until the last minute to request it from us, which led to weeks of delays in closing.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Tory was an absolute ROCK STAR throughout this whole process. Nina was amazing too. You guys are super lucky to have them on your team. In my opinion Tory went above and beyond what a loan officer should do. Before I decided on you guys, I contacted several other refinance companies and NONE of them were as responsive as her. It should also be said that you guys had the most competitive rates, so it shouldn't have surprised me that the entire experience would be top-notch. You guys are doing great work - don't change a thing!

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

I appreciate all the work that was done in my behalf. I highly recommend Veterans United.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
Photo submission from Robert M.

Overall this was an exceptional experience! Thank you to the entire team!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

The team at Veteran United were great! They answered every questioned I had and made the whole process very easy. Thank you all !

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

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5 out of 5 Stars
Would Recommend

Wonder experience

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

The very best professionals that a company could ask for.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
Photo submission from Frank R.
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend

So Tom and his team saved the day on this one. I left Active Duty and moved back to my hometown and had been living in this house I really disliked. We had been looking but not too hard. Then one day the one house in town that I told my wife many times I was going to buy it came on the market. I have a goal of buying a few rental properties so I started working with the “local lender” with plans to build a relationship and hopefully do more transactions in the future. I also contacted Veterans United. I have always shopped for rates to compare origination charges and interest rates over my many PCS’s. Well both companies were very similar so I went with the local guy initially. I called Tom and informed him of this. Tom asked if we could continue the process in case the local lender didn’t come through. I figured it wouldn’t hurt. Well 5 days later the local guy called and said we would have to put off closing for a couple months till my pay showed normal again. I had gotten back from a deployment a month early because my father in law passed away. I fly for a major Airline so I decided to not go right back to work with them since our schedules were already set for that month. My wife needed me more for those few weeks. Anyways the local guy’s underwriting didn’t understand my pay with being a reservist and what was going on with my orders and schedule at my airline. After that call I called Tom and asked if there would be any issues with Veterans United’s underwriting. He didn’t see a problem and said he couldn’t guarantee anything but they would do their best. In the end we got to close on time and the good faith estimate ended up being spot on. I couldn’t recommend Tom and his team more. Coming from a guy who has bought and sold homes through 5 PCS’s. If you are 99% sure you are going with someone else at least get a quote. Their app and website were much easier to use than other companies I have used in the past. I’m starting to ramble so seriously contact them if you are buying or thinking of buying.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

SethThompson, Haley Patterson and team is the best- I will recommend them to anyone who is looking for a smooth transition for their loan needs.
Not only did they guide us through but they were watching out for our best interest when it came to the home we were purchasing.
We truly appreciate Seth Thompson and team for their hard work and dedication.Thank you
Thomas and Kathy

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Veterans United proved that they truly are more than just a place for Home Loans we were welcomed in like family. Knowing that they will always be there gives me great peace of mind. just like my time in service. Thankyou again for your hard work and dedication.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

My team made it super easy to buy my first home. They kept me fully updated through every step of the way and responded promptly to my questions. I never knew it could be possible, but my team helped me purchase my home in exactly one month!

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

More Reviews

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