Overall, my whole new/first home experience was truly remarkable!
I have over come some really big hurdles to get here. My team was great from the first phone call to closing my only advice to new clients look at your TO DO LIST EVERY DAY DONT FALL BEHIND. THANY YOU TO EVERY ONE THAT MADE MY HOME Possible
I would like to appreciate and thank the entire team for supporting throughout my home loan process.
I love Veterans United I have bought all of my homes through them and I have never had an issue with them or the house buying process. I recommend them every time.
The moving team prepared me for my utilities & entertainment. They were always pleasant to talk with. I recommend you use their services. Jess was so amazing to work with.She answered all my questions from the beginning to the end no matter what the question was. I really enjoyed the video Jess sent me letting me know I have the final approval & clear to close. It was nice seeing a live face. lol! The team assisted me as well. They were all amazing! I didn’t think I qualified but I had nothing but positive results. I will always recommend VU to all my fellow veterans interested in buying a home.
And started off a little rough, but Mr. Bob stepped in and made it better
It was a very quick surprise and very very smooth. If I had a question on Saturday and texted the chat Sam or Cooper would anwser and will get back to me on Monday and when Monday did they sure did get back to me. They wanted to anwser any and all my questions and I was happy that Sam’s team were able to anwser my questions and ask if there was anything more they can do. Thank you Bailey for internet help! Thank you all for making our 1st home a great experience and just in time for Christmas at home
I'm happy with everything.
Veterans united made the home buying process smooth and easy!
If you have doubts about using Veterans United, don't! If you're a new home buyer and new to this experience, they will guide you and help you through the process. This was my first time buying a house and I'm so glad I went with Veterans United. The process was so smooth. I always felt up to speed with what was going on with my loan process. My loan team was always on point and there to help. I couldn't have asked for a better experience. I'll be using Veterans United and my loan team in the future if I need too!!! Thanks Veterans United!
Started in October didn't finish until mid December. No clear and consice guidance. Things had to be done multiple times. Absolutely frustrating
Response from Veterans United
Hi Benjie,
I’m really sorry to hear about your experience. A process that stretches out for months, with unclear guidance and repeated tasks, is absolutely frustrating—and it’s not the smooth, streamlined experience we want for anyone. I can imagine how stressful that must have been for you.
I’d really appreciate the opportunity for my advocates to learn more about what happened and see where we fell short. If you’re open to it, please reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, but you can leave a message anytime, and we’ll follow up as soon as possible.
Veterans United understood our needs and wants. This was an outstanding team making themselves available for us when we needed them.
I Like To Thank Mr.Joshua Kittle Veteran Home Loan Officer, Mr. Nathan Frater Frater Realtor, Ms.Rocio Acosta Escrow Officer [ OLD REPUBLIC TITLE COMPANY ], And Ms.Kathryn Lynn Beilby Home Owner. If You A Veteran Looking For A Home Give Veterans Home Loan On Their Website. I'm Happy They Help Me Purchased My 1st Home, And Very Professional From Start To Finish!!!
Veterans united made the entire home buying experience very smooth!
