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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,953 reviews
705 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,953 unfiltered reviews

Starting on Page 231 of 14,932. Return to Page 1

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars

We did not receive the closing papers until the day of closing. A three day window is required, l believe. To get the final paperwork the very day we were to close was very frustrating to say the least. Also the initial closing doc that we saw had us paying approximately $2500 cash at closing. Realizing it was only an estimate at that time. When the final numbers came in, the cash at closing jumped to over $10,000, and that was the day of closing.
Either I miss understood what the HUD statement figures was telling me, or the initial estimate of funds required to close was grossly under estimated, the matter was, in my opinion, miss represented.
To be positive, your team of professionals were extremely helpful, and contributed to a successful outcome.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars

Zach and the team did a wonderful job with all the hurdles and hoops and things they made it happen i own my forever home Danielle was great at communicating things max too and dawn for my first reality agent she is the best

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Photo submission from Dudley W.

From offer to closing in less than 30 days! What more can I say? Thanks to the great Veterans United team and Katie Rose! It’s was a great experience. She kept us on track, was very attentive to our needs/questions, and processed everything very quickly. It was by far the best home loan experience I’ve had in my 62 years!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars

MyVU team Jesse, Jaclyn, Meagan, and somewhat Austin (we only spoke once at the very start). They were all amazing. Very helpful, insightful, and most importantly keeping in contact with us every step of the way and answering all of our questions no matter how many they were.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

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4.5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Very knowledgeable of the process and definitely made you feel you're more than a number. Their staff is top-notch and on their game. We could have selected a better company to help us in the buying process.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars

An amazing experience from start to finish.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Photo submission from Gregory H.

We had an awesome experience buying our first home with Veterans United.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars

The amount of paperwork verification for the underwriter was a bit much. I have the $ in my accounts, but they wanted to see it in a certain way which was a pain to deal with!! I understand they are covering their interest on this, but was a seemingly constant bother!

headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Veteran united are the best. They helped me acquire my new home with great work from their A-team. Anything or help I needed They were right on time to answer or take care of the situation. I RECOMMEND THEM to anyone who are looking to buy a home, they will guide you through the process smooth and very professional. Great 👍 work Veteran united ,and thanks .

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

3 out of 5 Stars

The people are charming, honest, and easy to work with, but they did not complete our loan application on time, they could not answer some basic fee expenses questions, and they mixed up some of our basic financial facts. Basically, they were adequate but not above average.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Janeanne and her team were amazing. Friendly, helpful, communicative, and really know their stuff! Buying a home is a stressful and long process and they were great! Constantly checking in with me and making sure I understood all of the documents I was signing. I would highly recommend Veteran's for anyone looking to purchase a home!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

I had an outstanding experience working with Kelly at Veterans United. She was Incredibly responsive, knowledgeable, and friendly throughout the entire process. Kelly made what could have been a stressful experience feel smooth and straightforward. Her professionalism, genuine care and patience with this old veteran truly stand out. I highly recommend Kelly to anyone looking for a dedicated mortgage professional who goes above and beyond.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Photo submission from Derrick W.

We had the best home buying experience with Veterans United! Our Loan officer was so helpful throughout the entire process. Which kept everything smooth sailing. So thankful to the whole team, and everyones hard work at making our dream come true!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

I have purchased homes with VU for over ten years and will continue to do so.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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