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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 409,172 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My experience with VU was exceptional. As a first time home buyer I had many questions and my loan officer was such a great help. I couldn’t have asked for better service and don’t think I could have made it to closing without the support of my VU team.

headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

The entire process was made easy. Getting prepared was the hardest part. Bret Peters was a great asset helping me get situated with the pre approval and overall preparation.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Thanks again and I hope that you will be able to help more people especially the veterans.

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Adam Johnson

Loan Officer: Adam Johnson

NMLS# 2278117

5 out of 5 Stars
Would Recommend

The entire team was wonderful to work for! We were very happy with the service, responsiveness, and ease for getting everything done - especially with the family emergencies and constant traveling that occurred on our end. Thank you!if you use this review please do not use my last name, thank you!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I would highly reccomend Veterans United to any of my fellow Veterans. The entire process from first phone call to signing our closing papers, seemed effortless and quick as possible. My wife and I were in need of closing by a set date and Rett and his team worked around our schedules to get us from day 1 to closing on day 25! Highly reccomend this great team!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend

My experience has been eye opening, intense and challenging! My loan team made it all much better for me during the stressful experience. I truly felt well taken care of, listened to and prioritized! The home warning gifts were a very sweet and nice touch which made me feel the love that comes from your services provided! Thank you veterans United for all you do for us veterans!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

This has been the best experience I have had with purchasing a home. Alea and her team are top notch. I also really appreciate Alea following up with me after the home buy process. Thank you!

headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Arron's team knew exactly where I needed to go and the fastest way to get there! Mallory was at the wheel and never missed a turn! If a truck driver can get through this navigational course anyone can with a team like this! Thank you all so much!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

If you are buying a house....look no further than Veterans United. Flawless execution, excellent in every way. You all made this a great experience!

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

Sarah, Robert and everyone we worked with on the VU team were so easy to work with, Professional, and competent. Also made us feel so special with cards and gifts!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

3 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

There were several glitches and last minute hustling. Things were changed on the contract several times and when numbers were changed in one area, they were not changed in others that would have been affected.I caught several mistakes that took a phone call to change. Other than that, things went relatively smooth

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

After listening to SITREP, Vet Resources and Veteran Benefits, I felt that I was prepared to make this phone call and inquire about buying a home. I had never thought I could purchase another place and was doomed to renting a place to live, where a home that is yours is more secure and final.
I would have given a 100% to have my husband with me. But life has different plans and I am very grateful to have the U.S. Government behind me to have my security now.
From my first call to Veterans United Home Loans I was confident that I was going to get the correct information and I was proven right from that first call. Everyone was kind and courteous and informative.
Thank you for being here to help people who are survivors and those who were warriors. Peace of mind is precious.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

I would highly recommend Veteran's United for your home loan.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Janet Dsouza

Loan Officer: Janet Dsouza

NMLS# 2307731

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5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

All the staff from veterans united that we worked with were amazing. 10/10 would recommend!

headshot image of Connie Pierce

Loan Officer: Connie Pierce

NMLS# 2170056

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

We are first-time home buyers and Billy and his team made a daunting process simple -- always quick to respond, attentive, and anticipating questions we had (even offering answers to questions we didn’t even know to ask!). We had a tight timeline for closing but Billy and the team kept us right on track. I can't imagine a smoother process, and can't recommend Billy and his team enough!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Highly recommend Kim and her Team with Veteran United!! Great experience! We love our new home!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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