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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Me and my wife really enjoyed all the hard work and attention to detail that you guys provided. We loved how everything just fell into place at the end. Words cannot express the gratitude that we have for your wonderful and dedicated team. Thank you all. Praying that God always shows favor on all of your lives. In Jesus name, God bless!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

I am so glad that I reached out to Veterans United for a VA loan because it was an exceptional experience. I have never had anyone work on my behalf the they did and it was so easy every step along the way. Every veteran should hear about the Veterans United team and how easy it is to work with them.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

The entire VU team was just above and beyond. We will never use another lender if we need one in the future and will always recommend them to others! Responsive, hardworking, dedicated, the list goes on! Everyone on our loan team also took the time to know us and our family. Once they found out we were expecting a baby soon they didn’t forget, and it means a lot for a company to care about your personal situation and not just treat you as another number! They even sent us adorable gifts for our daughter and future son! Thank you so much Alex, Cassie, Chad, and the rest of the team!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

For what can be a terrible experience this was wonderful! The online communication system is fantastic! You get the to do list, you do it, things are checked off and you move on. If you have a question call or email and the answer is back to you ASAP! I felt the whole process was was clean and easy. I Thank the team for a great experience!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
headshot image of Neil Schanbusch

Loan Officer: Neil Schanbusch

NMLS# 2042079

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

3.5 out of 5 Stars
Would Recommend

Very bad experience with my loan officer. I'd definitely use Veterans United again but I will request a different loan officer. She made it difficult and was purposefully trying to keep me from closing. But we closed so I owe God the glory. Amen.

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

I couldn’t have asked for a better team. Especially Andrew when he called me at 11 at night to put my mind at ease about my mortgage price.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United! My loan officer and concierge were always available for any questions I had and behind the scenes they made sure the loan went through smoothly and quickly. Thanks again!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Great service from everyone! I really felt involved in the home buying process and all my questions were answered quickly. I’m Bert thankful for the VA teams help.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

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5 out of 5 Stars
Would Recommend

We are very happy of the whole teams effort. Thank you!!!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

4 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Christopher Robins is one of the best at what he does!! The United Veterans are very professional at what they do!! Everyone from Loan Officer (Christopher Robins) to Loan Coordinator ( Taylor Kelly) and concierge (Kelly Marr) Hey!!! Even the Realtor (Kevin Crossan) are now part of my family!!! I Thank every single one of you!!! Thank you for your patience!! I will always remember this FIRST TIME HOME BUYING EXPERIENCE WITH UNITED VETERANS!!! I WILL ALWAYS RECOMMEND YOU FIRST AND ONLY YOU!!!! THANKS AGAIN!!

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
Would Recommend
headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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