Underwriters need to find reasons to give loans and not find reasons NOT to give loans. If a Veteran has proven their credit worthiness, have great payment history, is steadily employed, their type of income shouldn't matter and be harassed on: cents per mile versus hourly (hourly drivers make $5,000 to $7,000 less annually than cpm drivers).
Response from Veterans United
Hi LuAnne, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.
10/10 would recommend to anyone qualified to use Veterans United.
Veterans United was absolutely amazing. We couldn’t have successfully purchased our first home without them! Everyone was so kind and helpful, we couldn’t have asked for anything better.
Just the closing costs numbers,
My wife and I cannot thank Ben and Sarah enough for their persistence and follow through getting our loan approved and across the finish line.
Thank you
Interest rates and loan origination fee super high. I know you can’t change the rates but consider lowering the fee.Other than that, great service and transparency.There wasn’t a section to comment on my loan coordinator Michael Nickels - I just wanted to say he was awesome and on top of it, transparent and always quick to reply. I greatly appreciate it. Keep that energy going. Thank you Michael!
Veterans United has always been amazing at helping us with our loans!
Too much paperwork.
Additionally, I appreciate the gifts that were sent to my home, especially the welcome mat. Josh and Max made me feel as if they really cared and that I was appreciated as a client. I would recommend them to anyone who is in search of a home. On a scale from one to ten, I would enthusiastically give them a ten without a doubt.
Mariah Dejonge was also so helpful. She made sure I understood everything I needed. She was like the perfect helper! I want to say thank you to everybody that helped me!
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I had my doubts when applying to an online Veterans home loan.
But WOW! Truly an amazing experience from start to finish, we cannot say enough for all the hardwork everyone put in, we closed in less than 30 days!!
And to top it off, the sellers agent did not want to work with Veterans United and almost cost the seller a deal.
You guys showed her how wrong she was!!!Best Experience Ever!!!
Ashley is great also
Top to bottom, High speed Low drag. The entire team was sensitive to my public anxiety from PTSD making the process incredibly easy. Had I known Veterans United made the process so easy I would have purchased a home through them years ago.
VU is a great asset to veterans across America.
We love our home, Thanks VU! Hooah!!!
Right from the beginning, from getting my credit checked through to move-in, it was fantastic having a team there to help. Everyone was friendly and helpful; it felt like they were on my side. Thanks so much!
The team was outstanding and assisted me every step of the way. I am a new home owner and was completely clueless in the process and they made it easy. I would use again in the future!
