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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,172 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Just, for our first home, you all made it fabulous! Thank you so much for all of the help and guidance.

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

If I have more that 2 thumbs they would be up. I have had quite a few mortgages and this has been the best process so far. My loan was ready to close in just over 20 days. The effort of the team it top notch.Thank You
Jason Kelley

headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend

As a home purchaser numerous time It is without reservation for me to indicate that the process of using Veterans United Home Loans has left my wife and I extremely pleased, so please it is certainly by far noteworthy for us to recommend Veterans United Home Loans as the go to place for home loans to Veterans. We salute Veterans United Home Loans for an outstanding service. 1SG (R) Ernest Edwards

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

I was stressed on closing the house.
We went under contract with a house and it fell through due to the home inspection.
Our lease was ending and the landlord was not very pleasant with us because he “needed his property rented before he goes to Arizona for the winter”
Ben and Kayla worked around the clock to make sure they had everything done right the first time and made sure everything went smooth.
I had many questions as it is my first time buying a house. I’m in the Marine Corps so stuff that is “intelligent” does not make sense to me…. They broke everything down and made it where I could understand.
The process felt like it took forever but that was only because Ben and Kayla wanted it right the first time so it did not delay any time!
I appreciate everyone so much who worked with me! You all are so amazing!
I will definitely be using Veterans United for a lifetime!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4 out of 5 Stars
Would Recommend

Best employees, made this very easy on me!The Repetitive portal things! sending the same thing over and over, then in email.Most of the “to do list” can’t not even submit so had to deny it. Or the information given was not even right, or been sent week prior. But still asked for it again over and over.There needs to be a way for ‘to do list” stuff , to leave a thing open with it so I can write comments or add attachment so I don’t have to explain what was just sent threw txt or email after uploading it, as well as leave it there so they don’t have to resend it next week just to uploaded same paper over and over or fill out the same thing over and over.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Thank you so much! The way you have your personnel set up to help at each process is truly just such a smart business plan. From the beginning of getting your credit ready, having a concierge to help explain the next step and making sure that the person you are working with is meeting your expectations, to Suzanne, Daniel, and the underwriting team…all we’re amazing and I appreciate their work to help me to become a homeowner! I especially want to say thank you again to Suzanne. Hands down she is Veterans United biggest asset and I don’t know if I would have been able to do this without her. Thank you to everyone! Now, if you have any volunteers that want to come help us move I will provide pizza.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

4 out of 5 Stars
Would Recommend

I would recommend the loan team under Caleb doing a bit more QA so that we aren’t surprised by feedback from underwriting on documents that didn’t quite meet their needs. This caused some unnecessary delays. Otherwise team was great with follow up and closing the deal.

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

No complaints whatsoever!

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Sam Stroncek

Loan Officer: Sam Stroncek

NMLS# 2159762

5 out of 5 Stars
Would Recommend

This was my husband and mine first home fine experience I could not believe how easy and stress-free they made the whole process thank you 100% VA loan

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

5 out of 5 Stars
Would Recommend

This was the easiest and best home buying experience. These folks were on the mark and quick with the replies with very helpful information.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

If you wanna feel like you have an entire team of folks working directly for you, reach out to Veterans United Home Loans and sit back and enjoy the trip, they'll handle the rest. Great Service!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

This was the first time that I used a VA loan to buy a new house. After looking at countless houses for several months, I found the perfect country home and Charlie and his entire team were definitely on top of their game. From the day I put an offer on the house, I closed within three weeks!!! Huge shout out to everyone’s hard work and dedication to making this dream house come true!!!!
Billy S.
USMC vet

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

I’ve been conditioned my whole life to fear the home buying process and years I’ve mentally prepared myself to accept the inevitable gray hairs from the stress it brings.I clicked on the Veterans United mortgage calculator advertisement on a whim when viewing the real estate posting of the dream house my wife and I have walked our dog past for years. I was at work and didn’t have all of the information, so I thought I’d check it out later.Not 15 minutes later, I get a call from Brie letting me know that she’d seen my inquiry and asked if I wanted to continue. Next thing I know, I’ve got a team of three people on the line gathering information from me to see what I qualify for and get the ball rolling.Next thing I know, I’m qualified for more than the asking price and my team is making phone calls on my behalf to get this car in gear.I kid you not, this was one of the easiest things I’ve done in my life. In total, I gathered a few documents, took a few phone calls a day, and participated in a short-lived bidding war on our dream home. There were times that I would get a little worried because it felt like I wasn’t doing enough compared to what I thought the home buying process was like. But no, my team actually took care of everything for us.I cannot recommend Veterans United and my home loan team enough to anyone and everyone that will listen. I’m more than grateful and I look forward to working with them again down the road for my next house purchase.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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5 out of 5 Stars
Would Recommend

Great service!

headshot image of Kevin Karney

Loan Officer: Kevin Karney

NMLS# 2183110

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend

Sarah Littom and Josh Kirby helped us every step of the way into our new home. We’re very happy with the service we received and especially how quickly it went!

headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Everyone did a great job minus my real estate agent. My real estate agent dropped the ball way too close to closing for my home.

headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars
Would Recommend

JB was absolutely awesome! I didn't have a typical or straight forward scenario in my opinion. Which led to many in depth questions on my part and because of JB's responsiveness, experience, and guidance we were able to make timely decisions that were executed successfully without hitch, which is saying a lot for how involved a home buying process is. For such a big investment that most people only go through a few times in their lives, I really appreciated having JB and his team helping us along the way!I would highly recommend JB for your home buying process, and if I ever were to buy another property I guarantee JB is the first person I will reach out to.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

4.5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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