The entire loan team was very helpful and always ready to answer all my questions, a very experienced team. My agent Helen Palmer answered all my calls and if she didn’t have an answer she would get it from someone else, she always kept me informed and I’m happy the whole process was smooth.
Overall, my experience with Veterans United was good. The team I had really worked with me and made sure I understood what was going on at all times. When the time comes to purchase another home, I will probably use Veterans United again.
My overall experience with veterans united was outstanding. All went above and beyond. Thank you so much for all you have done.
Alot of people complain about going through the VA for home loans but this was a super smooth process.
Great team to work with.
What was supposed to be one of my best days was ruined . I will not recommend nor work with veterans United again
Response from Veterans United
Dieynaba, thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication with your main point of contact through a dedicated Loan Coordinator. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team is availble to discuss improving our service for future customers.
Received gifts and welcome home packages from the company for closing and moving in. Everyone was extremely helpful and knowledgeable. The underwriting process was quick and easy.
The team was amazing! Thank you for everything!
I was amazed at the speed and process that made things go so smoothly. I kept waiting for some delay that would hold us up and it never seem to happen. My experience with VA mortgage was from 30 years ago and it was always a long drawn out process with many delays. But this experience was so smooth. From the time of signing the contract to closing was 42 days. I was expecting 90 to 120 days. Better than twice the speed I was expecting to endure.The VHU team was working like a well oiled machine. Pushing ahead and making sure I knew they were on top of it at every level.I will tell all my friends, family about the excellent service I received and refer anyone needing there services for quick professional mortgage processing.Thank you Dan Hopkins and the Veterans United team.Richard and Carol Wright
Louisville KY
VU has made the transitions for my family and i so much simpler and easier to get through. VU is family to us and hope to continue their use down the road.
We are truly ecstatic to be in our home and we were treated incredibly well by the veteran's united team.
The loan process with veterans United is top notch and stress free
It was pleasure to see a team operating with so much enthusiasm and compassion.
My wife and I were overwhelmed by the care and attention to detail as they led us to become home owners. It pleases us to say job well done.
Thanks
Steve and his team are great! They made sure our home buying process went perfectly. Thank you Steve, Markita, and Mackenzie for providing us with outstanding service. I highly recommend this team for their knowledge, genuine caring and personable outlook, and attentiveness.
Ready to see for yourself?
Experience first-hand why 322,353 homeowners give us a perfect score!
I would definitely recommend VU to anyone considering using a VA loan for their mortgage. I would recommend having all of your paperwork and documentation together and ready to submit as needed to make the process go that much faster.
Veterans United did not disappoint once again. Great company.
Dawn and Holly are an excellent team. This was the easiest part of buying a home. It used to be the paperwork was more painful then the move itself but not with these two!! Promote promote.
Everyone was so professional and pleasantly helpful and qualified to do there job ,returned phone call and ao helpful!!
Thank you to the entire staff t h at worked with us.
Absolute professionals. Very amicable and on the spot helpful.
