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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,187

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,187 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

From start to finish she was there every step of the way. Answering all my questions and even the ones I did not even think to ask. Outstanding person and I would recommend again and again.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

All positive, no snags, real people. An "A" Team !!!!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
Would Recommend

Fantastic professionals that helped me cross the finish line to my first and last home. I should have done more research into the exact process as I did not use a realtor which could have saved me some of the paperwork hassle. Just remember these are loan officers and not realtors so study up. We were able to finalize everything on a short timeline thanks to the Veterans United team. They always had my best interests at heart and did everything they could to provide solid closing cost numbers for my budget.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

My home on team with veterans United to the excellent job and getting me my loan at the rate that I needed in order to get the house that is perfect for our families needs. Throughout the whole process my team went out of their way to make sure that I was able to get the documentation needed in order to secure the loan and have a smooth closing process. I would recommend Veterns United to anybody.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Vetrans united is a excellent company with people who are extremely professional and personal.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

3.5 out of 5 Stars

I thought that I had to not pay any closing fee’s but when I close I have to pay 21000 in cost it’s a real gimmick I would not recommend anyone to use veterans home loan that’s not fair how can you be 100 percent disabled and pay a 21000 closing fee where can a disabled vet find that money lucky I had a job but I feel sorry for other veterans that trying to buy a home you guys really rob them of everything come on you can do better all my friends died in Iraq but you guys tell us a story about how we can get a home but it’s all a lie everyone just want to lined they pocket because that know they can sell a story about taking care of vets but really it’s you taking care of yourself.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

The whole team was amazing. They were easy to get in contact with and knowledgeable when I had questions. Would work with them again in a heartbeat.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

4.5 out of 5 Stars
Would Recommend

After working with Veterans United, Don Smith and the team, I'm left wondering ..why I didnt do it sooner!
From start to finish and beyond with this crew!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

The entire home buying process was made very easy from start to finish. I would definitely recommend any fellow veterans that are looking to purchase a home.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Love them

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Brie and Bill were so helpful to me. They answered every question I had an made the process so easy. I wasn’t sure I could do this when we started but after talking with both of these people I was sure I could do it.
Thanks to both of them.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend

What a blessing to work with a great team of people. Purchasing my dream home in the exact location I wanted. Great neighborhood too! Through God all things are possible!

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Monumental! Actually more than monumental from our standpoint. I’m no wordsmith, not really capable of transferring my feelings into a well written couple of paragraphs but this transaction deserves the ol college try.
Having been in the military one of the most important things you learn is to not give up, not to quit and the training I received in the military has carried me throughout my life and allowed me to start my own business 30 years ago and continues to this day.
Hustle, work hard and don’t quit, stay focused. But like most peoples lives there are twists & turns along the way and some are along the more difficult variety and will test your ability to get up and keep going.
My widow maker heart attack in 2017 was one of those events, more than enough to put a person in the I give up category. The category 5 Hurricane Michael the next year just for good measure followed by a full IRS audit right into COVID with an injury auto accident in 2021 of which I’m still recovering from.
I didn’t get thru any of this without the help of other people and I had many days where I didn’t know if I would be able to get to the point where I could be relevant again as a provider for my family let alone get back to some sort of normal like purchase a home!
So for this I am more great full than I can express and I am thankful to you and your team of helpful experts who have worked to put another piece of my life back in place!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Bobby Bryant

Loan Officer: Bobby Bryant

NMLS# 2225562

5 out of 5 Stars
Would Recommend

Unfiltered? That’s either very bold and very confident. But in a nutshell, I’m happy. I haven’t been this happy in a while thanks to veterans united. Now, I’m looking overhead for the other shoe to drop…lol.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Aimee Hall helped to alleviate a lot of the stress of purchasing my home. I highly recommend her as a loan officer for any potential home buyers.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

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5 out of 5 Stars
Would Recommend

Rob was fantastic through the whole process!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4 out of 5 Stars
Would Recommend

Overall my experience with Jeremy and his team was good. I let them know that I was a first time home buyer and that's why had so many questions. Jeremy stepped in and answered my questions. I appreciate that. Again, the others on his team could have been a little more respective. I felt like I was bothering her.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Wonderful experience. Will recommend to others.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Overall, our experience with Veterans United was great! We were first time home buyers and when researching the process it felt overwhelming. But Veterans United made the process very stress free and easy to understand. We had a great team with great support. I would like to give a special shout out to our Real Estate Agent, Marvin Coakley. He was a very supportive, listened to our needs, and got us in a great home. I cant thank him enough, we were very lucky to have him.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Josh Hulen

Loan Officer: Josh Hulen

NMLS# 1925263

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4 out of 5 Stars
Would Recommend

Overall satisfied with Jake, Nicole, and Natalee as I mentioned above. The only point in the process which I was unsatisfied with was the home insurance that was recommended to me. I did a simple google search and uncovered an ongoing court case that United is involved in for not paying after a hurricane. I was offended that they were recommended to me and would have appreciated some disclosure about this.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

More Reviews

See all 409,187 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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