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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,791

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

When consumers have complaints, they take the time to complain, but when someone goes above and beyond to make your day pleasant and follows up to make sure it's going or has gone as expected, they need to be celebrated. Tim, Emily, and Mike had my back every step of the way. Thanks, Veterans United, will definitely use it again.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

4.5 out of 5 Stars
Would Recommend

Thank you Veterans United! Buying a house is a HUGE deal and honestly one of the most stressful things we have ever done. Being a first time home buyer Veterans United help decrease those feelings and stressor to make this event much easier on the family. I am grateful for all the help, the support and finalization of this process. The team carried us throughout this process with ease. Thank you Carrie Freeman and Heidi for everything. As well as our VA qualified real estate agent John of Caldwell Altoona, PA. Ohh and Universal for the finalization of the house!!
THANK YOU ALL!!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Couldn’t have done it without you all! Love the sign!!!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4 out of 5 Stars
Would Recommend
headshot image of Seth Rector

Loan Officer: Seth Rector

NMLS# 1374331

4.5 out of 5 Stars
Would Recommend

The underwriters made our loan process. Very difficult due to the fact that they didn’t understand options with financial advisors. We were taking money against our assets which did not require a set payback time frame. They were insistent that there had to be a repayment option. Our financial advisor tried to explain it but they didn’t understand. We had to liquidate shares instead which could have cost us one in taxes. Thankfully our advisor was able to sell shares without implications to our taxes. Please educate the underwriters on other options of obtaining money.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Thank you for all the help! But especially thank you for helping my family complete what we needed a home!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

I had an amazing home buying experience with VU. My realtor Louann Hook was recommended to me by VU, and I could not have asked for a more sincere helpful agent. I was very well informed every step of they way by my team. Having someone help with the utilities information was really great.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

The Veteran's United team helped make this such a clear and easy process! This is my third time working with them and I will definitely use them again in the future! I highly recommend them to anyone looking to buy a home!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

I have dealt with Veterans United many times. It has always been a pleasure working with these people. They can be trusted and they are very thorough, professional and friendly.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars
Would Recommend
headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Veterans United did a great job in helping me buy and close on a house we loved! Our loan officer, Chace Tuck, was amazing! He helped us through every step, communicated effectively, was always available, and was very friendly. Thank you Veterans United!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

I would definitely recommend you guys to others! Very very helpful and understanding!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend

Working with team… made my first home buying experience amazing…. They didn’t give me the run around…. They have a outstanding work attitude… they don’t give up!!! I would recommend this team to everyone I know that is looking for a loan for a home!!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The whole team was outstanding. They all went above and beyond for my wife and I very knowledgeable and available. Mario our agent always answered my late night phone calls and Texts and gave me the information I needed. Please put the realtor Peter P from Watson Reality on the Veterans United Black List. He caused major stress and issues for myself he disrespected my Wife and I he is not worthy of serving Veterans in buying their first home. I really appreciate everything you guys did for us thank you very much. Words can not explain the outstanding performance.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend

The team needs to communicate better with each other.

headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

More Reviews

See all 409,791 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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