If I could do it all over again I would use Veteran's United with no hesitation. Friendly and knowledgeable staff that make you feel comfortable and secure during the whole home buying process.
I could not have been happier with the Veteran's United team and their processes. Everything was so easy from initial application, to the online document portal to review and sign and upload my docs. Madison, Nick, and Ally did a fantastic job all the way around. I will not hesitate to recommend Veteran's United to anyone, especially family and friends.
We are overall extremely satisfied with everyone we worked with. Everyone communicated well and answered all of our questions. I would recommend Veterens United to anyone!
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Veteran's United is fantastic. I've purchased 2 homes with them and both experiences have been exceptional. Their loan officers and realtors are top notch and will help you at every step and at all hours. I will be using them again should the need arise.
This was the smoothest mortgage/finance process we have ever participated in. Due to our careers, we've moved quite a lot over the years so have purchased several homes. We thank the team at Veteran's United for their dedication and continuous contacts with us to get this process finalized quickly.
Merrie Ellis did a outstanding job!!!
She always goes above and beyond for her clients!!
She’s truly amazing at was she does and is always looking out for the best possible outcomes for her clients, we have gone with her for multiple properties and she always makes it happen!
She has our business until she either retires or moves away! Thank you Merrie!!
This is my second time using Veterans United and Dustin's team. Their level of professionalism is only eclipsed by the feeling of friendship and family that is exuded be everyone on the team. Seems overhyped, but no! Even after we were cleared to close and they could have moved on, they continued to step up! The personalized care package was amazing! I didn't even know that they knew the names of my dogs! Thank you for everything Dustin and Team. Truly amazing folks! #donkeylife!
Best home buying experience ever. The process started out a little rocky but my team helped me push through it and they were awesome. I can't thank them enough for helping me with my new forever home.
Response from Veterans United
Melinda, based on the score you provided, we'd like to hear more about your experience. We look to use your feedback to continuously improve the service we provide our service members and their families. If you have anything you'd like to share, a member of our Client Advocate will be available to listen and resolve any outstanding issues.
From day one John was on it. When our close date was moved up he made sure to get everything in quickly. Overall fantastic experience!
