This was my first time buying a home, and Veterans United helped me secure financing and close on it with relative ease. I did not have a down payment saved up and they were able to help me anyway.
it was a little nerve racking but it all worked out for the good
Torri delivered an exceptional, first class experience from start to finish. Her professionalism, communication, responsiveness, and expertise were truly outstanding. She kept every step organized, answered every question with confidence, and made a complex process feel seamless. Her commitment to excellence and genuine care earned my complete trust. If you're looking for a loan officer who leads with integrity, dedication, and results, Torri is the gold standard. I recommend her without hesitation. Thank you for an outstanding experience!
Was very helpful every step of the way!!
Ashely did phenomenal
What a great experience! We had so much support and communications. We never felt alone or overwhelmed in the process.
This was so much easier than I ever expected. The entire staff was so helpful and kind through the entire process.
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Veterans United is a great help! You have a whole team with you helping you with questions, concerns, moving tips, transfer of services, etc.
Very fast, thorough, friendly 5 stars
My mind is filled with so many important and positive times. I have had the pleasure to be represented with such professionalism, drive, knowledge, compassion, and support from my V.U.H.L. Sr. Loan Officer Rachel Gruber.Rachel has indeed fostered an amazing communication relationship like no other, I have experienced in the past. She is most certainly one of the best. She is what I consider a superstar!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
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Working with Veterans United, especially Evan, was a fantastic experience.
The whole team was awesome. All very helpful and willing to answer questions.
Craig and Shari were great. Very patient, responsive and knowledgeable. Definitely a great team.
Nissi was outstanding. She conducted herself professionally, dealt patiently with me as a first-time home buyer, and clearly laid out my options without pushing me one way or another. As a service provider in a different industry myself, I can attest that her responsiveness is unbeatable. Nissi is 10/10.


