They were ahead of the game through the whole process.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Josie and her team were great! I’m a first-time buyer and the process was pretty smooth. They were communicative, quick to answer my questions and helped keep me at ease during a mildly stressful experience. The to-do list is an awesome feature! I was a little overwhelmed by how many people I was interacting with and unsure of who to contact for what at first. I maybe would have preferred a single contact, but more people also means more helping hands!
Steve was absolutely amazing and a pleasure to work with! Easily would recommend him and veterans united to friends and family for future home loans.
Working with Aaron was an amazing experience from start to finish. He made the entire home loan process feel simple and stress free. His communication was always clear and timely, which gave me a lot of confidence every step of the way. Aaron was easy to work with, knowledgeable, and truly had my best interests in mind. I would absolutely recommend him to anyone looking for a reliable and professional lender.
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EXCELLENT SERVICE
You and your team where and are excellent people at what you do for Veterans and their family. Thanks so much for how and what you all did for me and my wife. God bless and looking forward to the next steps ahead.
Daren and his team made an unbelievably stressful act seem more like a brisk walk in the park with them cheering you on throughout the process.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Veterans united have a dream team everyone was awesome!!!!
I was very pleased with the entire team, I was a pain , but you never would have known. They were polite and professional until the end
Thanks .
Great to work with. They go out of the way to explain the process every step of the way. Always there to answer our questions. Very professional.
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They are with you every step of the way and are willing to go above and beyond to ensure a smooth process. Spencer and his team are amazing.
Derek and his team was awesome from start to finish.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
David, Eli and Team were fantastic, responsive and thorough. I appreciate all of their help and guidance through the process.
