Rachel, Erin, and the rest of the team were great! This is my second time working with Rachel and both times the process was very smooth. From application to closing the team was with us every step of the way, and were able to accommodate a fast closing time line. They ever gave us a kind gift for the birth of our daughter. I will be returning to VU for any future home purchase.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Veterans United made the home-buying process much easier for me, especially while I was overseas. The team was helpful, responsive, and kept me informed throughout the process. I really appreciate everyone who helped me successfully close on my home
Working with Veterans United made the entire home-buying process remarkably smooth from start to finish. From day one, their team was incredibly fast, efficient, and responsive.
Whenever I had a question—no matter how detailed or specific—they provided clear, thorough answers almost immediately. Communication was prompt every step of the way, so I was never left waiting or wondering where things stood in the process. They handled all the details with real professionalism and made what could have been a stressful experience feel completely effortless.
If you are looking for a team that is knowledgeable, quick to communicate, and genuinely dedicated to helping you reach the closing table, I couldn't recommend Veterans United highly enough. Thankful for the whole team who helped buying our new home a possibility!
Overall outstanding quality from star to finish hands down easy communication and the paperwork was done quality.
So many different team members all helping in different ways for efficiency. Love how easy they made this process!
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Excellent experience
I won't work with anyone else.
Veterans United made my home buying experience easy and transparent. There was never anything I had questions about because everything was always so very well explained and articulated through constant communication. I can’t thank my loan team enough for making my dreams come true.
Great group of folks to work with. They will go out of there way to make the process easy for you.
Every time I finished something in my “To Do “ list, something new would appear, to the point that more was asked for than was needed. It also delayed the closing date.
Amazing team who were quick to respond and were very patient with me during my first refinance.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Helpful In assisting us through the process and challenges we faced along the way.
