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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,986 reviews
538 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,986 unfiltered reviews

Starting on Page 27 of 15,633. Return to Page 1

4.5 out of 5 Stars

Veterans United was excellent! They process me and my husband loan, then they set up the realtor, my internet/ security resources for electric, water turned on! They did everything for us to help us to feel comfortable while purchasing a house! I even had a concierge who helped in everything to help my move to be easy!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Amy was great at assisting us in purchasing our first home. She was available via text or phone call to answer our questions. We’d recommend VU to both family and friends

headshot image of Amy Mitchell

Loan Officer : Amy Mitchell

NMLS# 2177194

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Maggie, Felicia, Madeline, Chloe were absolutely fantastic to work with. They were so on top of everything and their communication was perfect throughout the entire process. They made my first home buying experience flawless and easy. Just amazing people all around.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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5 out of 5 Stars
headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars

Very comprehensive service from start to finish. Brandon and everyone else were super friendly, courteous and very professional. I felt their experience level was very solid as well.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Heather and her team were there from day 1. Very hands off process from the beginning. Great communication and always replied right away to any question. Couldn’t be happier!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

The process was so easy and everyone at Veteran's United that I dealt with was so helpful. They were always available when I had a question or concern. Very supportive team.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Great spirit and dedication to their professionalism!

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

Veterans United are the absolute best, from the start to the finish Veterans United was there for us. Larry and his team made this process as smoooth as possible. I’d recommend veterans United to everyone.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

I was actually very surprised at the helpfulness, and professionalism of the entire team. Chris Angelo was exceptionally helpful. He stuck with me for over a year while I searched, and explored different options. He never once waivered in his commitment . Top-notch service.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

3 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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Experience first-hand why 374,070 homeowners give us a perfect score!

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5 out of 5 Stars

This was not my first home buying experience but it was ABSOLUTELY my BEST home buying experience. I am so blessed to have worked with such a GREAT TEAM OF PEOPLE. They really took care of me. First, they connected me with a Real Estate Agent who is utterly the BEST AGENT in my city. From house hunting to closing they were prompt in communicating with me, always responding with kindness and patience. My Loan Officer even made herself available to answer my questions on the weekend.I cannot express the easiness of this home buying experience. Using the Veterans United app to receive and upload documents made the entire process uncomplicated. The “To-Do” list within the myVU app was my own personal guide. With it I knew exactly what my VU team needed from me. The app also included short informative videos, which were optional to watch, to guide me through the steps from beginning to beyond closing.My VU Team shopped for the best Homeowners Insurance for me, home security providers, informed me of which internet providers I would have access to at my new address. In addition, I received discounts with these service providers because of their affiliation with Veterans United.To be absolutely honest, I don’t feel like I had a home buying experience. I feel like I was blessed with a family of knowledgeable friends who held my hand, went on this personal journey with me, and guided me through one of the biggest and most rewarding experiences of my life.I have heartfelt love and the deepest respect for some phenomenal people at Veterans United who are my Veterans United Team.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Michael Jones, Christin, and Bryan were super nice, patient, and caring people and they made this process smooth by being up front and honest about the whole and exceeded my expectations of this experience so I definitely will recommend them to any Veteran that’s looking to buy, sell, or refinance their home. 5 Star Service 🫡

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4.5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4.5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Working with Philip Hojnowski at Veterans United was an outstanding experience from start to finish. Our journey of selling our home and buying a new one took a lot of patience and perseverance, but Philip stayed with us every step of the way. We are truly grateful for his dedication and support throughout the entire process.He was always available to answer our questions, and if he happened to miss our call, he always returned it promptly. Philip kept us informed every step of the way and genuinely cared about making sure everything went as smoothly as possible.His professionalism, extensive knowledge of VA home loans, and excellent communication gave us complete confidence throughout the process. Philip always treated us with respect and consistently had our best interests in mind.I will be highly recommending Philip to fellow veterans and anyone looking to purchase a home. Thank you for making our home-buying experience such a positive and memorable one!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

If I could give more than a 10 I would. Jon and his team were on top of everything from the very beginning to the end. They even remind me if I need anything I can contact them at any time. I have mentioned Jon and his team to others so I hope whenever they are ready to make the step on buying a home they will contact them! Thank you guys!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

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