Brooke, Greg and Matthew were all amazing and made my first time home buying experience next to effortless!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
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I am so grateful to the team at Veterans United for helping me through the home buying process. A special thank you to Julie Cute and Ryan Stoll for their patience, guidance, and willingness to answer my countless questions along the way!!! They made what could have been a stressful experience feel smooth and manageable. I truly appreciate everything they did for my family and me!
Brice was awesome.
This has been the most scariest adventure but in the end it has been the best journey we’ve had in a long time. So greatful for everything you’ve done to help us complete this part of our lives!!! Bravo to veterans United for the completion of this.
We are more than happy for the opportunity to have dealt with all you folks!!!
Thank You all for everything you’ve done for us and being so supportive and professional!!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Worked with me when Sofi pulled the rug out by pre approved but then put a date requirement after I placed several offers
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You won’t find anyone better to help with the entire process of securing a home. They lead step by step and provide all the help you need!
Justin was awesome and went above and beyond in my home buying experience. Excellent customer service and very knowledgeable about the home buying process..
Molly, Tiffany and the whole team were amazing to work with
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Aaron Swanner was wonderful to work with. He walked me through every step of the loan process and was always available to answer my questions. He is very professional, knowledgeable, and made the entire experience much easier. I would definitely recommend working with Aaron, and I would gladly do business with him again in the future.
I'd like to express heartfelt gratitude to Charles and your exceptional team for helping us secure approval for our new home; we're absolutely overjoyed and can't wait to create lifelong memories. This remarkable milestone wouldn't have been achievable without the tireless efforts of the incredible team at Veterans United.
Exceptional customer service and very responsive to my questions and needs
Veterans United was wonderful to work with when buying our new home. The team kept me informed, helped me understand the process and whenever I had questions they were easy to reach and took there time to clearly explain. They are very professional and great getting the job done. They made it very easy for me and I appreciate all their help.
Stephen and his team made buying our first house as streamlined as possible. As we were retiring from the AF, finding a new job and new house, Stephen was with us the entire time. The best customer service I have ever experienced.
