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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,552 reviews
699 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,552 unfiltered reviews

Starting on Page 27 of 15,752. Return to Page 1

5 out of 5 Stars

They were amazing, even through some major headaches and problems

headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars

Chris Rohr and his team were beyond helpful and exceed all of our expectations. He was always friendly and helpful with any questions we had and always answered any calls or emails in a timely manner.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Everyone on the team has been incredibly helpful and informative. This is my third time using VU for purchasing a home, and I'm once again reminded of how exceptional their service is. Everyone is personable, and I never once had to worry about something not being taken care of before closing day.

headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

The customer service of every Veterans United employee i spoke with was exceptional. We spent most of the days during the closing process on the road from Alaska to Michigan. Everything was taken care of for us and when we had to review documents it was easily done on the website.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Photo submission from Andrew W.

In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars

From the moment I clicked submit to enquire about a loan until the final click on signing day, the team at Veterans United was professional, timely, personable, and generous with their time.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

I had an amazing experience with Veterans United. The entire team worked fast and were extremely helpful throughout the entire process.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

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5 out of 5 Stars

Joe and his team were great!

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Team was great and answer all question

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

Great team - kept me fully informed, responded quickly to questions, and completed everything on time. The entire process went very smooth.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

I had the absolute best experience. The team did everything they could to make the process easier.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Photo submission from Santonio W.

The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars

My experience with this team was amazing! Every step of the way towards owning a home was laid out to me in a clear an concise manner, making this journey stress free. I can not say enough about how friendly and very professional EVERYONE in the Veterans United team is! Thank you all.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Everyone kept me on top of what was needed and made it very easy to submit the information. The realtor was very helpful and the whole team did a fantastic job keeping me informed of what was needed, the next steps and providing information for my new home in regards to setting up utilities, garbage pick up, security, wifi etc. I would highly recommend Veterans United Realty to other prospective buyers.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Second Home with Kelly and her team. Another fantastic job and easy a process as home buying can be.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Albert, you and your entire team are outstanding. We never thought this would come to fruition, but you all made it happen. We are forever grateful. Everyone was a pleasure to work with and everybody was very helpful. I will highly recommend your company and you folks to anyone that I know that is looking to go with a VA loan for a home purchase. Thank you again, Eric Roush.

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

the process was very informational

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4.5 out of 5 Stars

It was good working with the team. I was not totally happy with not using my title company of choice and finding out at the last moment that the loan would not fund for 3 days. All things being equal, service was good.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

0.5 out of 5 Stars

I keep having problems in making my payments every month with Carrington. They don't recognize my loan number.

Response from Veterans United

Hi Carlos,
I’m sorry you’ve had recurring trouble making your payments. I know how frustrating that can be. Even though Carrington services your loan, you’re still part of the Veterans United family. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com so I can help.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

It went well on the loan side, the realtor side leaves much to be desired

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

I will recommend any and everyone to veterans united. They were very responsive and gave me an easy path to better credit to get approved for the home. They offer a lot of things that will benefit everyone!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

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