The absolute best team for your VA mortgage!!!
Shelby and his team were outstanding to work with. This was our first home purchase and he was kind, patient and supported us every step of the way.
Homeowners at 20!
Very helpful and knowledgeable reps. Everything went smooth with no issues. Great team.
Ali was great her communication and getting my questions answered made us very happy loved working with her
My team worked MIRACLES to make sure everything went fast and well. To be my first time in buying a house, it went well and smooth. Thank you so much..!!!
Jonathan and Amber are two amazing hard workers and my family and I extremely appreciate everything they did to make this happen
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The team was very professional and knowledgeable. They kept to the time lines that were set and kept me informed about everything during the entire process. You guys are awesome!
Great service.
Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.
Fast, easy, reliable, friendly
Always the best!
They work hard to make sure everything is in order. They expidite the process to make sure it is done on a timely bases. Very firendly and awesome to work with.
1) read the fine print, because they will make sure they get their money, no matter if you get screwed.2) They inflate the number to make it seem better than what it really is. Trust me, go with Navy federal or USAA, for sure you’ll get a better deal.
Never again!
Response from Veterans United
Hi Luis,
Thank you for sharing your feedback. I'm sorry to hear you left feeling disappointed with your experience. I understand how frustrating it can be when the loan terms or costs don't meet your expectations. We strive to be transparent throughout the process, and I'm sorry we didn't earn your confidence.
I'd appreciate the opportunity to learn more about your concerns. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
I would recommend this team a million times. Steven and his team were very professional. They welcomed me with a game plan. Not one time did I miss out on anything. Even when I started the underwriting process they still called with info and answers. This team is amazing in all ways. They cared about every bit of my family enjoying this home buying process. Even the kids were thought of. This team is the dream team. A+++++++ for communication, knowledge, determination, willingness to go above and beyond and most importantly making you feel like you are right where you belong. Thank you. From the bottom of my heart.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Great experience. As a first time Home buyer, I could not have asked for a better team or loan company. Horace Johnson was an amazing loan officer. There were never any “issues”, just solutions!
My loan team was amazing and would recommend to anyone interested in using their VA home loan.
