Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Everything went extremely smooth and easy on the purchase of our retirement home.
The team was timely and responsive even putting their personal touch each step of the way. Very appreciated!
Superb and professional service from start to completion!
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Travis was AWESOME! We referred our son to him.
Veterans United made the whole process easy! From the preapproval process right through the purchase. They connected us with an outstanding realtor and even helped with movers and utilities! Made the process a one stop shop!
Both Matt and Julie were absolutely amazing, from the very start to the very end. Their communication and professionalism were top tier! I HIGHLY recommend using them if it's possible to request the team working for you! They far surpassed my expectations!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Working with veterans united was an incredible experience. As a first time home buyer and now a first time home owner the process was made very easy and fast. I am thankful to have worked with such an amazing team.
I think over all the service was really great it was easy and seamless my only thing to say would be more communication between officers and buyers I was left in the dark for the majority of this but besides that va united was amazing
Response from Veterans United
Hi Jay,
Thank you for sharing your experience. I'm glad to hear the process felt easy and seamless overall and that you had a great experience with Veterans United.
I also appreciate your feedback about communication. Buying a home is a big milestone, and I understand how important it is to stay informed throughout the process. Your comments help us identify opportunities to improve the experience for future borrowers.
Thank you again for choosing Veterans United, and congratulations on your new home!
Sincerely,
Claire S., Client Relations Manager
Rachel Gruber and her team are amazing people. Their care and dedication is unmatched. I appreciate the way they guided me through this stressful process. Rachel explained in detail all procedures and provided outstanding customer service. I love their “can do” attitude
Hanna Mohesky and Madison Steinkamp were an absolute pleasure to work with. They both were very helpful throughout the process. Both were quick to respond with any questions I had and kept me updated on the progress. I would highly recommend Veterans United.
It was a stressful process, nonetheless Corey got us on the right track and lower APR, he put in the work 🙏🏼🙏🏼
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
They were ahead of the game through the whole process.
