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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,902 reviews
770 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,902 unfiltered reviews

Starting on Page 27 of 15,664. Return to Page 1

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

2.5 out of 5 Stars

For a first time home buyer, I definitely did not feel like I was getting all the help. I wish my loan officer never changed. Hayley was great she called and made sure I was good before we even started looking at houses. Then they changed my loan officer and we had no communication until I reached out to our new loan officer. Realtor also did not make it fun to buy a home. If anything, it was more stressful to look and buy a home. It felt like we did all the work for the loan officer and realtor. Everyone else on the team was great.
I was disappointed with how things, especially buying my first home. Wish I had a better experience.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

My veterans united team was outstanding with any questions or help I needed, even at odd times of day as I work nights, we’ll be back!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Best crew ever to buy a house with. Randall was exceptionally quick with all of his responses and work whenever we needed him too. Class act and great person! Thanks so much.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Jeff has been an amazing help in helping me secure my dream home. Worked after hours to help make the deal happen. Thank you Jeff.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars

Seth and Justin helped every step of the way and were always there to answer any questions we had. They are the best.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Bryan was great and extremely thoughtful. Him and his team went above and beyond to answer my one million questions (not exaggerating). If you’re looking to buy a home and want someone who will truly answer everything you want to know while also making sure you stay in the price range you’re comfortable with, he’s your guy. We’re currently spending our first night in our dream home and cannot thank you enough.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4.5 out of 5 Stars

Through the many hiccups the VU team strove to make the process as painless as possible.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Working with Joel and his team was amazing. We had a complex file and Joel got us over the finish line!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Veterans United made our home buying experience smooth and memorable from start to finish. Buying a home can be stressful, but their team was there every step of the way, answering our questions, keeping us informed, and making sure we understood the process. We always felt like they genuinely cared about helping our family succeed. The communication was excellent, and everyone was professional, knowledgeable, and kind. We are so grateful for all of their hard work in helping us become homeowners. I would absolutely recommend Veterans United to any Veteran or military family looking to buy a home. Thank you for making this dream come true!

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

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5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4.5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

The entire Veterans United was incredible and extremely professional.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4.5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4.5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Maureen and the team were a pleasure to work with and I appreciate the time and effort they put in to get me into my new home!

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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