Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Very Knowledgeable and available. Made the process easy and fast.
Fast, very communicative, easy to understand
Veterans United helped me get my first home. With help for getting my credit better and help from the loan officer and coordinator. As willing to answers any questions I had
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Top of the line! Derek was the best, and even better when i came to questions i had being a first time buyer and new to the process!
Michael Pitts and the whole team were great throughout! He checked in on me routinely, was very responsive to questions or concerns, and took time to go over documents and processes with me. I was shopping for a mortgage with NFCU, USAA, and Veterans United, and after the rate was matched the decision was very easy for me.Michael Pitts with Veterans United all the way! Thank you Mike and thank you to everyone else involved in the process.
Veterans united was very helpful and polite.They helped me get my loan approved very quickly. I would recommend them to my friends any family.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Love the opportunity to work with so many wonderful people. Would definitely recommend. Everyone went out of the way to help in this process, and they were very open to getting to know who me and my family and our plans for the home we now have!
Dorian worked hard for me and made the process easy!
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Cam and I had an instant connection. Having the same nickname was the first thing we laughed about, and we would share many laughs over the next 8 months. My work schedule is difficult as I work 12 hour shifts, on a 6 week schedule, rotating between day and night shifts. This didn't deter Cam as he became available around the clock for me. Ive talked to him after 10, and although I know I was the last voice he wanted to hear in that moment, he never showed it in his tone. He treated me like I was his only client. I can't ask for more than that, and still, he gave me much more as he made the home buying process easy to understand. He was straight forward and never misled or gaslit me during this entire process. My credit was too low when we first got in contact, he told me right away and got me on a path to fix it. When I was trying to rush the process and skip and inspection, he told me that wasn't a good idea and ultimately it helped me out in negotiations. I cannot speak enough good about Cams dedication to his craft, his professionalism, and his determination to get the job done. Cam, you were simply amazing, and as this was my first home purchase, you will always have a spot in my life. God speed brother🤝🏾.
Melissa was absolutely amazing, and we will be forever grateful to her and the entire Veterans United family for everything you did to help us achieve our dream of owning our beautiful new home. We truly love our home and could not have made this journey without your guidance, support, and dedication.We will gladly recommend Melissa and Veterans United to anyone looking to purchase a home. Thank you all so much for your hard work, kindness, and commitment throughout the process. We are sincerely grateful! 🏡❤️
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Everyone was great.
