The team made the entire home purchase easy from start to close and followed up to ensure everything went as planned.
Jon and his team are awesome.
In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook
Nacim, Suzanne, my real estate agent, and my POC with the title company were all great, but my loan officer was not in office during my closing period. Nobody effectively replaced him, which resulted in several instances of contract values changing without my approval or awareness. Almost everyone on my team was amazing, and I did end up happy and with everything in order, but there was a mistake by the lenders. And there was subsequent difficulty communicating with them, causing frustration, headache, and missed work. I would have liked to have been informed about the numbers changing, and the mistake in arithmetic by the loan team is inexcusable. Sam Brown was my loan officer, and I would not recommend him, even though I doubt this is a common occurrence. It was extremely unprofessional.
The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!
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From the very beginning, Mike and Richard made what could have been an overwhelming process feel simple and manageable. They took the time to walk me through every single step, answered every question I had, and always made sure I understood what was happening. I never once felt like I was just another customer—they genuinely cared about helping my family achieve our dream of homeownership.Their professionalism, patience, honesty, and dedication went far beyond my expectations. They were always available when I needed them, kept me informed throughout the entire process, and truly went above and beyond in every way possible. It’s rare to find people who care this much about the people they’re helping, and it made all the difference.I can’t thank Mike and Richard enough for everything they did. If I could give them a 100 out of 10, I absolutely would. They are a huge asset to Veterans United, and I will gladly recommend them to every veteran, service member, and family member I know. Thank you both for making this experience such a positive one. I’ll always be grateful.
Thanks Blake and our whole senior loan team, for our first home, happy holidays!!
Mason and his team did another amazing job!! I always recommend Veterans United!! Thanks for all you did you’re all much appreciated.
An incredible lender Zack and his team , He guided me through every step of the loan process with professionalism, patience, and dedication. He put in every effort to make the process as smooth as possible and was always available to answer my questions. I truly appreciate all his hard work and highly recommend him to anyone looking for a trustworthy and committed lender.
