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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,965 reviews
774 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,965 unfiltered reviews

Starting on Page 27 of 15,699. Return to Page 1

5 out of 5 Stars

Charles McKee, my loan guy, was amazing right from the start. I was going through some very difficult times and my experience with him and Veteran's United was the only light at the time. I was soon to be divorced and didn't know how go about buying a house, let alone get a loan. Charles is warm, considerate, soft spoken, and elite at what he does. He truly cared about me and still checks in occasionally. And though I come from a family of veterans, I am not one and still, I felt like I was the priority through the entire process.Thank you Charles and thank you Veteran's United!

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Veterans United was excellent. We were taken care of from the moment we thought we wanted to move and buy a new house. They helped us understand how much was available for our new home. They helped with real estate agents, assisted with finding insurance, utilities, step by step "to do" lists, helped with everything. We never felt alone, they were only a call away. Our calls were always answered. Mason Fast was amazing through the entire experience. I definitely would encourage other veterans to take the leap into buying a home and allowing Veterans United to lead the way.

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

3.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Alberto and his team were awesome to work with. They made the entire home buying process very smooth. From the on-line check list to emails and phone calls to make sure everything was on track. Not too many of either, but enough that nothing went without an answer.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Daniel and his team worked hard to get approved for a VA condo waiver. We appreciate all the support.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

They were incredible to work with through and through as usual. Quick and timely and the house closed on time and they made this process dummy proof for us!!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Prompt service. Derik and Heather was on top of things. All people involved did an outstanding job

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

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Experience first-hand why 375,735 homeowners give us a perfect score!

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5 out of 5 Stars

I truly enjoyed the entire team, everyone was patient and very helpful! They always answered when called no matter the time or situation. I’ve never seen Tyler or Jennifer but I felt as if we were related lol! My husband and I felt protected and cared for! Everything went smooth even though we had a couple hiccups but it wasn’t on the VA end. Thank you so much for everything.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars

Miguel and Alyssa provided exceptional support throughout a long and challenging loan process. Their consistency, patience, and clear communication made a significant difference. Because of their work, my son is able to remain in his home and stay at his school, which provides important stability for him. This wasn’t just a transaction — their efforts directly protected my family’s routine and security. I’m genuinely grateful for the level of care and professionalism they showed from start to finish.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

4.5 out of 5 Stars
headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars

Everything was great, there were some hiccups but Ken was able to resolve.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

VU was quick and communicated well. I moved from Florida to Rhode Island, buying a house soght unseen. VU helped to make this process significantly less stressful. Both Seth and Bri were available and quick to respond to any questions, explaining processes easily.

headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars

Since this was my first time going through purchasing a home, I didn't know what questions to ask with the total process.
I would recommend more detailed expectations and communication from the team for anyone who is a first time home buyer.I am very pleased and excited with the outcome of my purchase. It was a little stressful in the beginning but finally I got the home I wanted. I appreciate the assistance I received from the entire team.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Very smooth and quick process. My 3rd VA loan and was the easiest yet.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Working with Veterans United was hands down one of the best experiences we’ve had throughout the home-buying process. From start to finish, the entire team made what could have been a stressful experience feel smooth, organized, and genuinely exciting.A special shoutout to Derek Harmon—he was absolutely phenomenal. Derek was knowledgeable, responsive, patient, and always willing to answer every question we had, no matter how small. He kept us informed every step of the way, explained everything in a way that was easy to understand, and made us feel like we were his top priority.As veterans, it meant a lot to work with a company that truly understands the VA loan process and advocates for those who have served. Thanks to Derek and the Veterans United team, we were able to close on our dream home with confidence.If you’re looking to buy a home—especially if you’re using a VA loan—I cannot recommend Veterans United enough. And if you have the opportunity to work with Derek Harmon, you’re in excellent hands. 10/10 experience from beginning to end. Thank you for helping make our dream of homeownership a reality!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars

Everyone was great, even when I stressed.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

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