Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
My loan officer Josie with Veterans united made my first home buying experience a breeze. She knows everything there is to know and was always friendly and helpful when I needed to talk.
Definitely deserve a 10/10. After we closed, we received a box in the mail. It was a welcome gift for my autistic child. I never thought they would've sent that package. At no point was a package ever discussed.
Gr8t job very patient and knowledgeable really appreciate all of his help.
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Seth and Nico were phenomenal. Seth was particularly impressive in his responsiveness — always quick to answer my questions and ensure communication was seamless. This is especially noteworthy given that they're based in Missouri while I'm in California. Despite the time difference, he always made time for me; I even think at one time he took my call in the middle of his kid's soccer game. What I appreciated most was that they stayed on top of everything and clearly worked hard to push my case forward, regardless of whatever Sir Murphy threw their way.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Michelle Westbrook was amazing to work with. She answered my millions of questions and always kept me updated through the entire process. i have recommended her to my family and friends already!
Normally sellers and realtors cringe when they hear VA loan, but Bryant and Codi changed my whole perspective on that. They were on top of everything, very responsive both by email and phone. They made sure the deal went smooth and closed on time. I would definitely recommend Veterans United, Bryant Chambly and Codi McDowell to any buyer looking for a VA loan.
Tim was great!
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They really work with me
Tony and his team were absolutely amazing. Each one of them helped me at a different stage in my home buying process and made everything as smooth and headache free as possible. I 1000% would recommend Veterans United Home Loans to anyone.
Very professional people. What a wonderful experience!!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
I enjoyed working with the Veterans United team. They kept me informed and they are a awesome team
