The VA United team overall was awesome to work with and made it easy to get what you needed with a step by step set of instructions and very clear on what I needed to provide to get to closing.
AMAZING,AMAZING,say it over and over a gain thousnd of times,and you would not come close to showing, how these workers,,these angels from heavon,have more faith in us then we do ourself,they beleive in our dreams along with us ,they make beleivers out of us if they can not fullfill our dreams no one can thank you.
Veterans united made the entire process very straight forward! They had great communication and genuinely helped out a lot throughout every step of the way .
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The team I worked with were very responsive to my needs and calls. They went above and beyond to help me with any and all questions. They were very professional.
Mark and his team are amazing! They made the entire process extremely easy and seamless. I would highly recommend to anyone looking to purchase a home.
Everything was pretty laid out and easy to understand.
Process was a bit lengthy, but on all in all it got the job done
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Wonderful experience. App is so easy to use and provided all the information needed and the ability to upload all my documents. Everyone involved was very helpful. Thank you
It was an overall great experience with the exception of the confusion around the land we own. We have two separate lots for which one has a loan and the other is owned wholly by us. There was repeated confusion between the lots with the wrong lot being referenced for the loan. The confusion continued even after we provided documentation that firmly outlined the differences. Up until the very last day before we closed, our last set of documents that we had to e-sign still referenced the wrong lot number. I had to reject signing and wait for it to get corrected.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
We were honest when reaching out to veterans united and gave them a short time line. They worked with us and made sure we were ready the entire time. They made sure to answer all questions and were always available.
Everyone there was very friendly and personable. Pleasure to work with.
The who experience was great. Any questions I had were answered quickly. I never had to wait long before getting a response from my calls or emails.
Veterans United made the things easy, Paul and Mike are very professional they take the time to explain everything in detail, and follow up on every step, I would absolutely recommend this company to anyone looking for experienced individuals who actually care for veterans needs.
Everyone was not only on point all the time but if I had any questions with the process they made it clear and just made it smooth the whole way
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
10/10. Veterans United made the home-buying process smooth and kept us informed every step of the way. As first-time homeowners, we appreciated the communication, professionalism, and support from the entire team. Thank you for helping our family get into our new home.
