Holly was phenomenal. She answered all my questions and helped me navigate some hurdles all while reducing a lot of stress that flies into buying a home.
Justin and his team performed a miracle in my opinion, we got turned down by the builder lender, and navy Federal. As a Realtor I have worked with Veterans United extensively, the builder was offering the 2 for 1 buy down. I should have called Justin and his team first want happen again. Justin you and your team was answered Prayer. I will never forget this experience.
Thanks for going the Extra mile!!!
I’ve used VU for 3 home purchases now, and HIGHLY recommend them!
As someone who used to support VU production teams from behind the scenes, it was really nice getting to experience the home buying journey from the other side. It makes me really proud to not only be an old VUer but also proud to be a borrower.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The team at Scott AFB was absolutely phenomenal! Every question or concern I had was promptly addressed whenever I needed assistance. They truly went above and beyond for me, especially given the additional challenges we faced with my loan in particular. Their dedication and support made the process smooth and stress-free. I highly recommend them without hesitation!
Drew was great! He was helpful every step of the way and never made us feel like any question was a dumb question. He explained every step thoroughly and if he did have an answer right away he would go find the information in a timely manner.
Paul and his team were a huge help for me and my fianc
This is the absolute best way to purchase a home is going through veterans united. Aaron Madrid and his entire team is the kindest and the outstanding professional help along our journey is 2nd to none.
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Veterans United went above and beyond in my opinion. I would not hesitate to recommend their services to my veteran brothers and sisters. Thank you for all you all have done for my wife and I.
Service was great and the whole team was extremely helpful throughout the entire process. Colin, our Loan Officer was clear and precise about everything we needed to move forward. He was timely very helpful. I couldn’t recommend anyone more.
The team at Veterans United was very prompt, efficient, courteous, and professional. I would definitely recommend them to handle your home loan needs.
Kenzie took the time to find every best avenue for me, answer and questions no matter how big or small, all while giving the “best friend who’s got your back” feeling! Even during the harder moments she found a plan best for me to get everything back aligned. I will recommend her to anyone who will listen!!!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
This was a great first time buyers experience. Even with last minute hurdle the team did almost and calmed me down.
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Tim, Melanie and Gabby were great to work with. Best lender team ever.
Thanks
The most smooth experience! And everyone communicates so well and quickly
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Nick, Ellen and everyone else on the team was a huge help during my home buying experience. From start to finish it was a very smooth process. I would recommend them to anyone and I will be using them again in the future for my next home.
I believe stuff could have gone more smoothly and quicker, but the team assigned to me did a great job helping me throughout the process
Jeff has been absolutely wonderful to work with. This was our second refinance with him, and he also helped us purchase our home originally. If we ever need mortgage services again, he’ll be the first person we call.
He makes what can be a stressful process feel easy and smooth from start to finish. He’s always quick to follow up, keeps us informed every step of the way, and is incredibly personable and down-to-earth. He’s easy to talk to, genuinely cares about us, and always looks out for our best interests and our finances.
We couldn’t recommend Jeff more highly and are grateful for everything he’s done for our family.
I thought everyone was very professional. Brad did an amazing job. Thank you all very much.
One suggestion I have to bring up. Thank you for the gift that you sent. I really do appreciate it. I would recommend making sure that if you do send gifts to anybody moving forward then you should definitely make sure those gifts are made in America. The gifts that you sent were made in China. That was disappointing to see. Again thank you for all of your help
Cory Stipp and team were amazing. He worked with us and answered all of our questions. Cory made sure we got the best loan possible and made sure we understood every aspect of our loan and process. Veteran United, Cory and Team made this whole process smooth and easy to understand.
