This has been one of the most enjoyable experiences I ever had.....spending money! However, working with my realtor and the whole Veteran's team, I'm not only satisfied with the whole experience, but especially the fast turn-around time. It felt so good when they put the keys to my new home
Charles is the man.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Great team, great process. As a young guy buying my first home it was intimidating, but the team at VU took great care of me and made the whole process super easy from start to finish, from purchase to refinance these guys get it done.
Beth went above and beyond for us to get into our first home! Highly recommend
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The whole process was made easier than I hoped for. Everyone involved was helpful, professional, and knowledgeable. I would definitely 10/10 recommend.
I've purchased 3 homes in my life; by far the easiest, transparent and expeditious process I've experienced; from start to finish.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
I felt no pressure or heartaches during the entire process. It was easy and smooth! 100% recommend!
Mason, Christie and Abbey were great to work with! I recommend them without hesitation!
In May/June of 2026 we used Veterans United for a second time when my wife and I sold our home and purchased our second home. The first time was in 2016. It was Chad, Ryan and their team that assisted us both times. The level of service and communication was beyond amazing and we appreciate their team more than words can express. The process both times was seamless and painless. I would recommend them to ANYONE!!!
This is the second VA loan I’ve taken through VU and the reason is because of Mike Patzius. Mike helped on my first loan and he stayed in touch afterwards offering different advice on my loan and how I could optimize it. So, when it came time to get another VA loan, there was no question about who I would call for help. Mike took great personal care of this time and I would have no problem recommending VU to any veteran.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
Marty Gatty was absolutely great helped making the home buying process an absolute breeze, would highly recommend.
The entire team at Veteran’s United communicated extremely well. They are passionate about what they do and they delivered a stress free home buying experience!
