James Walrod is great
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Things went pretty smooth until I switched my planned insurance. But considering my closing date was moved up by over a week, it went well!
Well I finally got my new home and I couldn’t have done it without Mr Shane Ward and his team. They were thorough and knowledgeable about this whole process, quick to answer all my questions and concerns, they would even check in with me when I least expect; just to ask if I have any questions, for that I appreciate and commend them for a job well done. Take a bow team SHANE. So guys do reach out to them and watch they work for you while you sleep.
WELL SATISFIED
First - responsiveness; second- follow up to ensure we took care of our part of the process. . Third-optimal management of the financial aspects which at the end greatly helped us! Thank the whole Team!
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Kid you not they helped me through every step of the process even when life was as making things difficult. I would rate them 20/10 if I could. Definitely would recommend to anyone I know from the service. Thank you guys for everything you done for me and the support.
Brian was very helpful and courteous throughout the entire process. Thank you so much!!
I won't work with anyone else.
I don’t have words for how PROFESSIONAL my va home loan team was on point. Especially for my first time buying a new home. They made me feel like I’ve done it before.
Everyone worked together to get our dream home for us, if your looking for a quick process of buying a home consider Veterans United.
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Buying a house can be stressful, but when you have a team that answerers your questions quickly leaving no time for doubt to creep in, that makes the difference. I received a text letting me know to check my e-mail and a call when anyone on the team read my responses and picked up my doubt. I’ve been a manager of teams for 26 years of my 38 years and the cohesion this team has is priceless.
They are awesome! A whole team working together to get your dream home for you.
The loan team was patience and the communication was awesome. Any time I had a question, they were responsive and quick.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Outstanding! Ryan did everything he could to help us with closing, and even got us money back! We had difficulty verifying employment, which slowed things down, but everyone worked hard together to clear us for closing. Thanks for your work! This is our 3rd time using Veterans United. I know in the future I would be able to trust them again with this process!
Jamie was really professional in ever way.. He was very helpful and patient with me through the process. Very good at what he does. 10s across the board for him. I've had the pleasure of working with him twice now, and would do it again. Would recommend him to anyone. Very happy..
