Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,861 reviews
455 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,861 unfiltered reviews

Starting on Page 27 of 15,863. Return to Page 1

5 out of 5 Stars

The online portal was very easy to use, and my reps were always responsive when I had questions.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars

I STARTED WITH RACHEL B. & STAFF 5 YEARS AGO, CLOSED ON SAID HOUSE, IN RECORD TIME FOR A 1ST TIME HOME BUYER, TOO NOW I RETURNED FOR MORE RACHEL B. & STAFF ASSISTANCE IN REFINANCING SAID HOME.. AGAIN IN RECORD TIME RIGHT BEFORE LABOR DAY WEEKEND, TRULY PROUD TO BE AN AMERICAN, THANK YOU, AMERICA IS FOR AMERICANS, AGAIN THANK YOU FOR SUCH PROFESSIONAL, PROMPT, AWESOME SERVICE, YOU HAVE TRULY HELPED A USMC COMBAT VETERAN TODAY

headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

This is our 3rd loan with VU. Billy Abney is absolutely fantastic! We needed to move quickly to purchase a rarely available penthouse unit in our building. He moves as quickly as we do. Billy once again made the process simple for us, and he and his team communicated effectively throughout the process. 10 out of 10 as always with him!Thanks,Travis and Bonnie Kirk

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Very responsive and knowledgeable. When I had questions I was usually able to get an answer within a day or so. They are extremely busy but made time to get back to me within a reasonable time frame. They were nice to talk to and bery helpful.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

4.5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

Fast and everyone seemed to really know their business. I really liked working with the team that helped me. Dan Curry

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

Ready to see for yourself?

Experience first-hand why 379,936 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The entire team was delightful to work with and very helpful. I will only ever use Veterans United!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

4.5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Hayden and his team were very supportive of me during the two and a half months of searching for a home. The first two homes we looked at the seller did not want to make any repairs. It was very defeating because I had already paid for two home inspections and one appraisal. Hayden kept in touch with me the whole time and understood what needed to be done. He was supportive even when things seemed hopeless. By early August things turned around dramatically and Hayden was there on the phone through all the steps. Again, he was very supportive of which I appreciate. It’s his attention to detail that made the difference in my buying the home in LA. Thank you Team Hayden!

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

My home buying experience went great! Andy, Justin and Jack were extremely helpful with the process!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

Ready to see for yourself?

Experience first-hand why 379,936 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Every one was super helpful. I had a great experience working with everyone.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

The team that worked with me was great, they helped in every step of the way! I am a first time homebuyer and was not using a real estate agent, basically doing a seller to owner deal. With that being said they clearly answered all my questions and helped me throughout the way. Jeffery Howard and Collin Cochran were the guys that helped me, definitely would recommend them to anyone.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Daniel Lowes and his team couldn't have been more helpful and supportive. Always there to answer any questions or concerns

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

The entire team was awesome and very informative and extremely helpful!!!

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

4 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
2,847 Veterans started their VA Loan today.