So easy to work with. Went out of their way to be sure we had understood the entire process. Now we own our home and from application to close was less than a month. Would highly recommend
Benjamin Schwalenberg's Loan Team was exceptional.
Zachary Jessica Richard I'm so excited. thanks 😁
For all your hard work.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Trey Barrow and team are phenomenal
I have used Veterans Untied several times and always contact Daniel Lowes. Daniel and his team are always available to answer questions I might have. While going through the process Daniel’s team would call to see if VU could help with anything including making address changes to offering resources for moving and getting setup at our new home. Buying a new home can be scary, but when a whole team reaches out to support and calm nerves it’s refreshing to let them take control. Trust is earned by actions and results. Veterans United earns that trust by the attention to detail they provide. Very happy to know I can call and they take it from there.
Trey was phenomenal to work with and so helpful for my first home buying process.
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I couldn’t recommend VU more, absolutely outstanding experience - best in the business!!
communicated every step and updated continuously!!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Getting started was fine, from selection of house forward limited to no info for me. Being told 3 separate times id get a call back which never happened. Was repeatedly told would come on 29 knowing I hade to have everything out of my old house by 29th. 2pm on the 28th no sorry it will be the 30th, this after asking repeatedly on Thursday and Friday if we were for sure closing 29th. Told yes. Now out 2nd set of movers at 1600$ and 3 days in a hotel for a family all with disabilities which is another 1000$ storage shed for days to store our house in outside shed at 226. So no this was the worst move I've had. Jennifer and her staff were repeatedly helping making calls and trying to get any information from Alex to no avail
Lance and Evan were a delight to work with. Lance always keep me informed and was very kind keep me informed when market conditions/ interest rates changed. I highly recommend Veterans United and will always recommend them to my fellow veterans.
Kendall was excellent to work with from start to finish. He was professional, knowledgeable, and always took the time to answer my questions and keep me informed throughout the process. His communication was outstanding, and he made everything as smooth and stress-free as possible.As a Veteran, I truly appreciated the respect, care, and dedication he showed every step of the way. It's clear that he genuinely cares about his clients and goes above and beyond to provide exceptional service. I would absolutely recommend Kendall to other Veterans, as well as my friends and family. Thank you for making this such a positive experience!
It was honestly easier and more relaxed then any other options ive heard anyone talk about!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!
