The loan team was incredible to work with. The underwriters were incredibly frustrating with numerous last minute requests, which could have been made well in advance.
We both love our new home thanks to all of my vu friends that helped us both out thank you all again.
Just painless !
Above and beyond. Always my interest over there own
The team at Veterans United is the epitome of teamwork in action from beginning to end. I felt the genuine support every step of the way... given the opportunity to ask any questions and receiving immediately feedback and support. The team is an excellent role model for others. Thanks so much. Elizabeth Williams 3/2026
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All the veteran united team were awesome
It’s hard to find the level of support that I received from veterans united. It’s a rare commodity, all said.
I couldn’t have asked for a better team. They made the entire process seamless, but what really stood out was how the team went above and beyond at every turn. They didn't just meet my expectations; they blew them out of the water. Highly recommend to any Veteran looking for a dedicated partner in the home-buying process!
From opening bid to closing in 23 days. That speaks for itself.
Ryan Ashburn and Carly Kanoa were amazing. They kept me up-to-date with how the process was going. They did everything they could to get me the best deal possible and ensure my all the paperwork was submitted. Ryan not only made sure I was informed on my current status but my Realtor as well. He definitely made the whole process seem smooth.
Allie and Bryan did an amazing job with process and getting me to the closing table. I have bought houses in the past, but never experienced the consistency from any other company! Thank you and look forward to working with you again!
Zach and Taylor were awesome. Very attentive. Seller (realtor) also had nice things to say about the level of service / process provided by these two.
Have had the very best experience ever with Veterans United!! The very best loan officer!!
I would respond immediately to there request and have to wait 3 or 4 days for a response from them ornate to call and ask what was going on. Made me really want to give up
Response from Veterans United
Hi Carletta,
I’m really sorry for the delay in communication. Having to wait days for a response after replying quickly on your end is frustrating.
You should feel supported throughout the process, and I’m sorry we fell short here. I’d like to look into this further if you’re open to it.
You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The following people in no particular order, were very professional and helpful during this loan process:Joshua Hughes, Ryan Hauser, Dustin Branson and Andrea Wiese
First Home! VU made it possible.
An amazingly easy process, and both Brad and Jack were a pleasure to work with. I am very happy with the knowledge and professional support of my loan team — I couldn't be happier.
Tina and Dana were fabulous! So easy to work with, as first time homebuyers they made it easy and understandable.
