Overall a great job. However there were last minute requirements that were not brought to the table earlier that should have been. One is the requirement for a Nitrate test when a house is on a well water system.
Were really happy with our new home thanks 😊
It was great process overall. I had gotten the pre approval from Clint within a couple hours after we spoke and the experience from there was straight forward. Richard was also great when it came to his part and made the process even quicker. They worked as a team and kept me up to date with everything that was taking place.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Nick Bruno, Melissa Steingrubey and the rest of the crew at Veterans United were Awesome! This is my 7th home purchase and 2nd time using a VA loan. It was by far the easiest of them all. I highly recommend Veterans United.
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I won't work with anyone else.
Blake was great to work with. Answered all questions in a timely manner.
I’ve usd Ryan and his team 4 times now and as always I am extremely pleased at how smooth everything went. Ryan and team go above and beyond to make sure your experience is as stress free as possible. 5 star rating. Thanks.
Fair warning, this is a little long, so bear with us! 😂 We just really wanted to share our experience because they truly deserve it!
My husband and I recently bought our first home, so a good friend recommended Veterans United Home Loans Clarksville to us. Going into the home-buying process, we honestly thought it was going to be stressful, long, and exhausting. Thankfully, it was nothing like we expected.
Dylan was the person who handled our loan, and from our very first appointment, he was great. He really took the time to listen to us, answer all of our questions, and explain things when we didn't understand something. He was always friendly, respectful, and willing to help, even outside of normal business hours. He made us feel so comfortable throughout the whole process that sometimes we forgot how big of a process we were actually going through.
We also have to mention Amanda. She was always so kind and helpful, and both her and Dylan kept us updated and made sure we knew what was going on every step of the way.
The Veterans United app was also a huge help. Honestly, it was a blessing! Being able to see our documents, check what we needed to do, and send messages all in one place made everything so much easier.
By the time we got to closing, it honestly felt like we had known Dylan and Amanda forever. My husband and I left the closing so happy and relieved. There were no headaches, no unnecessary stress, and everything was simple, easy, and fast — probably not words you usually hear when talking about buying a house! 😂
We would recommend Veterans United without hesitation. We are so thankful for the way they treated us and for making our first home-buying experience such a good one. Thank you, Dylan and Amanda!
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The online portal was very easy to use, and my reps were always responsive when I had questions.
I STARTED WITH RACHEL B. & STAFF 5 YEARS AGO, CLOSED ON SAID HOUSE, IN RECORD TIME FOR A 1ST TIME HOME BUYER, TOO NOW I RETURNED FOR MORE RACHEL B. & STAFF ASSISTANCE IN REFINANCING SAID HOME.. AGAIN IN RECORD TIME RIGHT BEFORE LABOR DAY WEEKEND, TRULY PROUD TO BE AN AMERICAN, THANK YOU, AMERICA IS FOR AMERICANS, AGAIN THANK YOU FOR SUCH PROFESSIONAL, PROMPT, AWESOME SERVICE, YOU HAVE TRULY HELPED A USMC COMBAT VETERAN TODAY
This is our 3rd loan with VU. Billy Abney is absolutely fantastic! We needed to move quickly to purchase a rarely available penthouse unit in our building. He moves as quickly as we do. Billy once again made the process simple for us, and he and his team communicated effectively throughout the process. 10 out of 10 as always with him!Thanks,Travis and Bonnie Kirk
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Very responsive and knowledgeable. When I had questions I was usually able to get an answer within a day or so. They are extremely busy but made time to get back to me within a reasonable time frame. They were nice to talk to and bery helpful.
