Great communication and support from the team.
Great energy
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Overall, a great experience. This is my 2nd time using Veteran’s United and if I buy another house with the VA loan, there will be a 3rd. John and his team, excluding Brendan, are great at what they do and I recommend them to anyone in my personal circle using a VA loan.
Great job.
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The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
Christian was very professional and is the epitome of what a loan agent should be.
Camron and Donna and Blair were awesome to work with. They were responsive and found ways to make everything a smooth experience. From the day that I found my house, to the closing they answered questions and made the whole process nearly painless. It was right at 30 days from start to finish.
Everybody involved was very accomodating especially since this was my first home purchase. Made it seem very seamless but im willing to bet they were hustlin and bustlin to get me in this house so fast.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Heather and Sarah are absolutely amazing. This is my second home purchase through Veterans United and I have always had a very professional and seamless transaction with Heather. You are informed of everything you need up front and no last minute critical documents have to be submitted at the ninth hour. She explains everything in detail and always leaves the door open for any questions or concerns that you may have. I would absolutely highly recommend Heather and Veterans U.nited
Matt and his team did an outstanding job with helping us get our mortgage. Matt did an outstanding job of staying in contact with us during the entire process.
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I could not recommend Veterans United more!!! I originally started my journey in the beginning of June with another mortgage company after three weeks of not even be able to get a VA preapproval I called Veterans united and within one day they had me a preapproval and within four days I had a full conditional approval!!Shawn, Sarah and their team worked diligently and had me at my clear to close in just over two weeks. I would highly recommend VU to any vet looking to get into a home!!! You will not be disappointed!!!
Veterans United was there with us every step of the way.
Marcus was fantastic! He was always very responsive, happy to assist, knowledgeable, and incredibly helpful in every situation. We could not have gotten our new home without him.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Corey and his time were phenomenal throughout the whole process!!!!
