Jeremy was great! I can’t speak on anyone else because I really didn’t speak or have too much communication with any one else besides Noah and I really didn’t like his customer service.
Kennedy Kugle was awesome throughout the whole process! His team even sent us a small housewarming/thank you gift for our new home. He worked with us to start within budget (even in the Hawai’i market) and we were able to get keys to our new home ahead of schedule. He took many of my phone calls outside of “normal business hours” to help keep us on track.
The whole experience was great. Sarah was on top of the whole process from the start. She always checked in after home tours and as soon as we were ready to make an offer-she contacted the agent and made sure they had all the necessary information. Once we were under contract the entire team was working hard to get to closing. Catrina checked in daily to confirm receipt of needed items or to let us know if we needed to get a document signed. Would highly recommend using Veterans United to any of our veteran friends! Thank you for making this process so easy!
Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!
EVERYONE at VU was outstanding- however I would recommend taking another look at Van Lines as a VU recommended moving source. Pack out team was horrible and a lot of non replaceable antique items were destroyed in the move from careless packing even when told special care needed to be taken while packing. (Large claim submitted soon)
Aaron, Alison and the team did an awesome job bringing the dream to a reality
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The staff was amazing, top notch. Any issue that came up they were instantly on top of it. I can not remember being so well taken care of during any business dealing. Any question was almost immediately answered and any concerns became highest priority. I can’t say enough but know that you all have my gratitude and as a veteran I am humbled by this gift made possible by you folks. Thank you very much!!
Ryan, Kyle and the whole team were absolutely amazing people to bounce questions off of and always answered my questions. I felt very supported through the whole process, and by making everything bite-sized tasks, it really took a lot of stress off our shoulders. So thank you very much!
Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
My second loan with Veterans United and Loan Officer Charles Dittbrenner. Both experiences were very fast and very professional. I will return again and again. That’s for the amazing support and help.
Outstanding!! Went out of there way to help all around
The whole team especially Connor Brandt were amazing. Morning and night Connor always got back to me right away if I needed something. He was also great at letting me know what I was missing and how I could better accomplish that task without being pushy. He worked with my hectic schedule to make sure everything got done on time. If and when I buy again I’ll be asking for him!
The home buying process was pretty easy and knowing that there are so many people to help, we felt we had all the reassurance we needed. Thanks so much!
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As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
The employees were experienced and helpful.
