The process is easy and if you have any questions, they are quick to answer.They are friendly and helpful during the process. I would not hesitate to use them for your mortgage or refinancing needs.
My Veterans United team made the entire home buying process smooth and easy! I was able to communicate with them easily and they answered all questions I had.
Heather was outstanding help and was very helpful and understanding throughout the whole process. She won't let you down.
Veterans United exceeded all of my expectations. The process was smooth, well organized, and professionally managed from start to finish. My loan officer, Ross Pierson, went above and beyond at every stage. He was always available, responsive, knowledgeable, and genuinely committed to helping me achieve my goal of homeownership. Ross made a potentially stressful process easy and understandable, and I always felt supported and informed. I highly recommend Veterans United and Ross to anyone looking for exceptional service and a team that truly cares about their clients. 10/10 experience.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Emmy C is the best! She did an amazing job helping me secure my first home!
Billy and his team was on top of everything from day 1 to the end. He made everything easy and efficiently. Amazing team!
This is my 5th home loan and it was by far the easiest one I've done! Although I think the portal could be improved upon in a couple ways, I spent far less time dealing with the administrative process of the loan than any of my previous other experiences. It was so smooth and easy that I can count on one hand the number of times I had to log on to upload or go through a lot of documentation. Only two things I can recommend to improve upon are (1) enable multiple file upload on the portal and (2) more frequent communications or reminders when things are needed.
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I don’t know where to begin, the experience I've had with my veterans united was phenomenonal, they were really easy to talk to and encouraged me constantly to ask questions and voice my concerns which really made my home buying experience so much more comfortable
Amazing communication and their phone app makes it extremely easy to upload documents and stay on top of tasks.
These guys helped my family purchase our first home. Many thanks to them and their staff. Very friendly every step of the way.
I won't work with anyone else.
The team I worked with were amazing! The answered all my questions via email, call and/or text! They don’t waste time getting things done. I enjoyed this experience and they did really well working with my request, limitations and desires. Great team and a very fun experience.
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Chris Lippmann definitely took care of me when looking for the best path forward and interest rate for my home loan. Mason R. Was the man, every question I had about the process he immediately answered in our chat. I would like to thank Chris and Mason for making the home buying process easy for my family!
The entire team went above my expectations. Made sure we were ready to close
We’re helpful with any question I had and did most of the work for me.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Wendy and her team were awesome!
The Loan Team was fabulous!!! They were professional, friendly, efficient, and patient. Janeanne worked with me through multiple homes until we found one that was the right fit. She is incredibly knowledgeable, quick to respond, and is an amazing communicator. Janeanne's experience and expertise was on display particularly when I was trying to understand some state law provisions and we were consulting with the legal team. She always made me feel like a valued part of the Veterans United family. I felt comfortable that she was always on top of the entire loan process. Danielle was similarly amazing. Although I didn't interact with her as much as Janeanne, that just goes to show their efficiency and skill. Janeanne set me up for success and Danielle helped us get across the finish line. Danielle's communications were also very clear, professional, and friendly and she was always quick to respond. From start to finish, I felt that I was in good hands and had confidence that we would close on time. Thank you!!!!
This was the easiest home buying experience. Their customer service was amazing. They explained everything so it was understandable. Also being able to upload all the documents was really great.
Absolute professional and excellant team to work with
