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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,921 reviews
484 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,921 unfiltered reviews

Starting on Page 27 of 15,631. Return to Page 1

5 out of 5 Stars

This is the 3rd time using Tom and his crew and under his direction they are awesome. They take care of everything for you from realtor to concierge to movers ; you name it, and all very proud and professional. I would use again and definitely recommend to anyone buying or selling their property. Great team Tom, one of a kind!

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Dave and his team are attentive and informative. There is no guesswork as there shouldn’t be. This is the second time we have used Dave Michaud and for good reason. VU removes all the stressors in home buying.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Buying a home while PCS’ing across the country seemed overwhelming at first, but Veterans United made the entire process smooth and organized. Everyone on the team was professional, responsive, and genuinely invested in helping us succeed. Matthew did an outstanding job guiding us through the loan process, keeping us informed, and answering every question we had. Desi was equally helpful, making sure everything stayed on track and communicating clearly throughout each step. The entire team made what could have been a stressful experience feel simple and manageable. I would most definitely recommend Veterans United to any service member or veteran looking to buy a home.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

Absolutely the easiest mortgage loan we have ever had. We have moved about 14 times and Veterans United was the easiest ever! Communication was quick and very easy! 🙏 thank you so much

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Team was always available to answer our questions and help us understand.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars

You worked so well with me. I truly appreciate how amazing you were. Thank you for going above and beyond with everything.

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

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5 out of 5 Stars

Brant and his team were awesome. They were there for us every step of the way and really facilitated the whole process. Thank you!

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Great team at Scott, second time working with them and both times they rocked it. Super easy to work with and are always on the ball.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Outstanding team!!

headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

Our loan officer, Eric Johnson was great. Would highly recommend him. We were able to close in under 30 days.VU origination fees were high in comparison to other options, but we were on a tight timeline and didn’t want to re-shop for a lender.Other than fees, it was an easy and straightforward process.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4 out of 5 Stars

Before switching over to a local loan officer, the corporate one wasn’t on top of things at all. Did not answer for a week, other than that, everything was on point and I absolutely would recommend VU. Also the switch was extremely quick and seamless should you encounter the same issue.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

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Experience first-hand why 374,018 homeowners give us a perfect score!

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5 out of 5 Stars

Kellen and Dene were responsive and helpful at every stage of the game. If I had a question they didn't have the answer to they had it back to me within a day.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars

I really love my team they where a dream team i truly appreciate all the time and effort they took to get me in my new home I wish them the best

headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars

Madison was great to work with throughout my home loan process. She was always direct and straightforward, which I really appreciated because I always knew exactly where things stood. She clearly knows the mortgage process inside and out and was able to answer my questions honestly, even when I was anxious. She kept everything moving and helped get me to closing without any surprises. I really appreciate all of her hard work and would recommend her to anyone looking for a knowledgeable loan officer.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Nicole Culbertson made this So easy for me as a first time home buyer. Highly recommend.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

I cant describe how great yall were! I am so happy we had so much assistance! Thank yall!

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

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