Weiwei was amazing!!!! Professional prompt and kind!
When life threw a curve ball Jeremy had a plan in mind before I could even understand what happened. For being a first time home buyer, Jeremy and his team did an amazing job taking care of me.
Outstanding, everyone taking care of you and always available for question and always looking out for your best interests.
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
Great job all around.
Our loan officer Aimee is amazing!! She went above and beyond to make this buying experience come smoothly to the finish line without ever having to change our closing date to a later time. She handled so much of the stress of the process with grace and confidence to make us feel more at ease as we navigated the typical hurdles of home buying. I can't even think of enough kind things to say. We are beyond grateful for everything she did to make this purchase a reality!!!
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Landon and his team were great to work with and made this a success for us. I appreciate the support from the staff.
The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.
You are walked through every step of the way with ease. Thank you
I like that getting things done was a team effort and Veterans United will do their hardest to make things easy.
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On point kept all parties involved on task.
Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!
I was very grateful that I got these loan officers. Via willing to bed backwards to help you get your house. I was very grateful that I was able to have their help and getting my dream house. I look forward when I get my second house to use them again.
You guys have been outstanding to deal with. We really appreciate the services we received through Veterans United!
Not much communication, speaking with disrespectful tones. Without Realtor Miss Stephanie we as buyers would've been lost without her during this process. The process wasn't very timely when it involved loan personal, lack of communication.
Response from Veterans United
Hi Collins,
I’m sorry communication throughout your homebuying process left you feeling unsupported and that some of your interactions came across as disrespectful. You deserved clear, timely answers along the way, and I’m glad Stephanie was there to help you navigate the process.
I’d appreciate the opportunity to hear more about your experience. Please contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
