Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The process is painful due to the required documents.
My whole VU team was amazing! The process went so smoothly! Thank you all so much for your hard-work!
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Ryan and his team are beyond phenomenal! How they were able to help me and my wife in every way was such a blessing. On top of that, to me, it seemed like Ryan and his team were working 24/7, nonstop to help us get our home. Through long nights, weekends, and early mornings they truly are a hard working team that helped us get our beautiful home! Their team truly is one of a kind and they WILL get results for anyone. Ryan, Joshua, Dustin, Claudia, Anthony hats off/ kudos to you all! I would a million percent recommend them to the whole world!Thank you from the bottom of our hearts
- Daniel & Brittany
They made the process much easier than we expected! Always kept us informed of what’s happening now and the next. Very efficient!
I was kept informed, and they handled it, including a very aggressive time requirement.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Madison made the home buying experience so simple.
Veterans United made the home buying process incredibly smooth and stress-free, exceeding all our expectations.
Jordan was fantastic—he walked us through every step, patiently explaining everything and making sure we understood all our options.
Communication was excellent; we always felt informed and confident about what was happening.
The entire team was supportive, responsive, and genuinely dedicated to helping us achieve our dream of homeownership.
We couldn’t be happier with Veterans United’s professionalism, expertise, and outstanding customer service—highly recommended!
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Jacob and his team were amazing from day 1. I was so nervous about the whole home buying experience but they all made it so easy and explained everything in great detail. What an amazing team !
I cannot say enough wonderful things about the Senior Loan Officer, Nathan Bitner, and the entire team at Veterans United!I’ve worked with Nathan for a long time through so many different scenarios, loan options, and my endless questions. Through it all, he has been incredibly patient, kind, and knowledgeable. He never once made me feel like I was bothering him, no matter how many questions I had or how many times things changed.Buying a home can be stressful, but Nathan made the entire process feel easy and manageable. He truly cares about his clients and goes above and beyond to make sure you understand every step along the way.And the results speak for themselves—we closed in just over TWO WEEKS! I’ve purchased several homes over the years, and this was by far the fastest, smoothest experience on the loan side of the closing I have ever experienced.Everyone on the Veterans United team was amazing, but Nathan deserves special recognition for his dedication, professionalism, and unwavering support throughout the entire process.If you’re looking for a lender, I highly recommend working with Nathan Bitner and his team at Veterans United. I can’t thank them enough for helping make this happen!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Nathan was great. I do think it is a little over kill when the under writer is asking for the same info but in a different way. I sent 2 years IRS tax transcripts, my tax documents, W2s, and pretty much year to date worth of check stubs. I do contract work so I have a lot of W2s. Nathan and Kayla worked their butts off. They should be recognized for their service to clients and to your organization. Would have received a 10 rating but it was a lot of work. Stressed out to the point where I had thoughts like well if I don’t get the house that’s fine still in the one I own. Not like you need to move you just want something better.
Charles and Carrie were awesome they helped me when I needed it and made it feel like I wasn't even buying a house. We had a little hiccup but they were there to help resolve it.
From my first contact, and all the way through my VA home loan, the staff at VU have been absolutely wonderful. I can't believe how quickly and smoothly my loan occurred. The folks at VU are extremely knowledgeable, courteous, and devoted to their clients. Thank you so much!!!
