The whole team was awesome. All very helpful and willing to answer questions.
Craig and Shari were great. Very patient, responsive and knowledgeable. Definitely a great team.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Nissi was outstanding. She conducted herself professionally, dealt patiently with me as a first-time home buyer, and clearly laid out my options without pushing me one way or another. As a service provider in a different industry myself, I can attest that her responsiveness is unbeatable. Nissi is 10/10.
I had an outstanding experience with Veterans United Home Loans. From the initial application to the final approval, the entire process was handled professionally and efficiently. The team was knowledgeable, courteous, and always available to answer my questions. They made what could have been a stressful experience, simple and straightforward.
I give veterans United a 10 out of 10 for their exceptional customer service, professionalism, and overall performance. I highly recommend them to anyone looking for a trustworthy and dependable lending company. Thank you for making the process so easy and positive!
A special shout out to Charles Saulberry and Ofelia Clements for going above and beyond and helping me through this process with the application.
Justin was very nice and easy to work with, but the loan took way too long to close and I feel like that was very avoidable.
The whole team at Veterans United was fantastic!! They were informative and knowledgeable every step of the way. The whole process was smooth with consistent communication and our loan closed in 30 days! If I could give them 10 stars, I definitely would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Definitely would recommend, made the process easy and quick.instructions are easy to understand
Drew was the best. Very patient with us and all our questions. He worked to get us the best interest rate being offered. He kept us informed about everything along the way. I felt secure knowing he was there for us anytime.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Kendall was excellent!
I have bragged on our Veterans United team so so many times. I cannot say enough good things about Ryan and his team. As a first time homebuyer I had so many questions and honestly didn’t know where to start. The way everything was broken down and communicated to me was flawless! There was never a point in time that I felt in the dark or questioned a single thing! And the icing on top of the cake. They truly listen! Before we closed I received a beautiful garden sign for my new garden. This was something I’d mentioned to the team as I was as excited to build in our new place. The fact that they listened and took the time to send a personal gift! Truly blown away! Thank you Ryan, the team and Veterans United!
I had a hard time qualifying at first. Veterans united closely watched my score until I was able to be approved. I was working with a another lender who couldn't get it done. Veterans had me closing within three weeks
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My experience was beyond what I could have hoped for. The entire team is very communicative, professional, and friendly. For a first time home buyer with a lot of questions they answered them all happily, and whenever they requested something from me always provided the reason it was needed. They were also very quick! From initial pre qualification to closing it was roughly 30 days and would have been under 30 not accounting for the days we were looking for a house. Highly recommend to anyone be you a first time buyer like myself or a pro with experience. Their team and their concierge service is amazing!
Corey was constantly very helpful. Always check and asking if we needed help with things before we thought of them. The coordinator was also very helpful throughout this process.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Jake was incredibly helpful through the entire process, when we were initially buying the house and later when we were refinancing. He made everything much easier to understand. I would recommend him to any veteran looking to buy.
Jacob was the best he stayed with us through it all and made are dream real thank you Jacob the Whites
Easy to work with. Very quick response to questions. Covered all details for smooth closing
