Every step of the process, the team worked together to have answers before I even knew I had a question!
There are more stipulations on conventional loans but Joe was really awesome at advocating and communicating with me.
I would definitely recommend Veterans United.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Worked hard to get it done
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We have used Veterans United twice now to purchase homes. They make it so easy and stress free. They are quick to respond and the portal is absolutely great to have. We couldn’t recommend Veterans United enough!
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
They take care of everything and help you along the way to make the process smooth as possible.
Michael and the team were outstanding to work with. This was my second time around with veterans United and they continue to make this complicated process quite simple and make sure I am taken care of. I can't recommend Michael enough.
Everything was great besides the first realtor we got. She didn't talk to us and did a rather poor job, but VU got us a new realtor and it was smooth sailing from there!
Being a veteran it can be scary to know who to trust, but you guys always had answers and options that was reassuring.
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Thoroughly impressed & enjoyed process with these folks. Kind, courteous, friendly, & helpful. Thanks to all involved in this effort. Not sure I couldve/would've even attempted such an endeavor with help provided to me by Veterans United.
Greatly appreciated, Richard
Alex worked vigorously to find me the best mortgage rate given today’s market. THAT was not an easy job.
I want to give a huge shoutout to Alex Herbel for the outstanding assistance he provided. From start to finish, Alex was professional, knowledgeable, patient, and genuinely committed to making sure everything was taken care of the right way.He went above and beyond to answer my questions, keep me informed, and make the entire process as smooth and stress-free as possible. His communication and willingness to help really stood out, and it’s clear that he takes pride in taking care of his customers.I truly appreciate Alex’s time, effort, and professionalism. Excellent customer service is hard to find, and Alex definitely delivered. I would highly recommend him to anyone looking for someone who is dependable, responsive, and willing to go the extra mile.
There were a few glitches, but, overall, they did a good job.
Larry is great! Veterans United did exactly what they said they would do and it was done professionally and with kindness and expertise. Very pleased!


