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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 409,172 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Do the work, the outcome will be worth it.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

2.5 out of 5 Stars

I am not a mortgage broker, the process and events should be explained and most importantly communicating with clients. It’s a big deal especially while interest rates are f@&$/& up. And up. I went from a 2 to a 5 within a month. I thought we would be getting a much lower rate. But that’s water under the bridge. I figured VA would be able to get a bette rate. My mistake. But you are not the VA. Have not received a call since we closed guess you made you money no need to say more.

headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

4 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Buying a home is long process but Veterans United walk you through the process. And their team is very knowledgeable they make the process a little easier highly recommend If you're a veteran.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

1.5 out of 5 Stars

I would not recommend Veterans United to anyone due to the questions asked by the underwriters. Plus it would be nice to know when you are closing ahead of of time. There is a lot of coordination that goes into moving and being told you can close the day before is unacceptable and unprofessional. How are you supposed to plan for that?

Response from Veterans United

Christopher,

I'm so sorry for the challenges in underwriting and added stress around closing. I understand. We ask for a lot. Many items may seem tedious or redundant. The underwriting process can feel intrusive, but we assure you this in-depth analysis is a worthwhile step. The underwriting process serves to protect you, the consumer. Our job is to ensure your loan is done the right way. Sharing feedback with us helps promote accountability and improves the experience for other Veteran homebuyers. Our Client Advocates are available if you'd like to talk with us further.

Thank you for letting us serve you all the same.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Excellent, easy process.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars
Would Recommend

I bought two houses and refinanced once already With Ms. Suzanne at Veterans United. Ms. Suzanne always provides an outstanding service " NO STRESS AT ALL," NO GIMMICKS, Truthfully and Fairness is home at Suzanne's Team. I take care of my to-lists, and they make it happen, NO STRESS, always on time.
It is always sunshine at Veterans United. It gives me a feeling I am always in Florida, the sunshine state while living in the Peach State (GA).
Best Team Ever in the mortgage industry!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

5 out of 5 Stars
Would Recommend

Would definitely recomend United Veterans to any of my fellow veterans. Me and my famy are vere grateful for helping us achieve our dream of ownig our dream home. Many many thanks to Mr. Kendall and his dedicated team.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

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5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Everyone on the team will take care of you like family!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Highly recommend, the staff is transparent and have your interest in mind.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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