Veteran's United is amazing!!!!! And my team of Alex Dickherber and Eric Bals and others were so good at communication! Our refinancing was so stress free and easy!!! They always kept me up to date on each step and made everything so easy!
Jake, Daniel, Chris, and Kohlie we wonderful to work with, and I would recommend them to any of my veteran friends looking to buy their first home. We were in contact almost every day, and we’re communicating well with what the underwriters needed to complete my tasks. Couldn’t be more happy with the guys and gals at Veterans United!
Veterans United made the homebuying process extremely easy, even under my very different circumstances.
Veterans United is awesome. We found a house and were assigned a realtor. The whole process took about a month and we had keys in hand to move in. This was by far the smoothest transaction we ever seen when purchasing a home. I really recommend Veterans United when applying for a VA Loan.
Nick's team made the whole process a breeze, they were all great to work with
They made the entire process quick and easy, I love my new home.
I will tell all the Veterans that I know and meet in the future how great it is to deal with this company. I will be keeping their phone number close.
Was very pleased at how they helped me get into my house
We greatly appreciate each and every one of you, and the assistance that you all provided to make our dream of owning a home possible! Thanks for the Superb customer experience! Veteran’s United is the best in the business!!
Ready to see for yourself?
Experience first-hand why 330,993 homeowners give us a perfect score!
Everyone was very friendly and helpful, made the home buying process a breeze!
Thanks to Mr. Collins and the entire team who worked collectively with me, ensuring we achieved the goal of my family & I closing on our beautiful home. I can not say thank you all enough…
Everyone was patient, supportive and understanding during this chaotic process. I couldn’t have asked for a better team of caring leaders…I will most definitely be spreading the word and referring anyone who’s in search of purchasing a home…V/r
Thanks to you all…☺️
VNU is an great group to work with. This is my first time buying and they helped me through it.
To start, when life and mortgage rates are sky high, Veterans United is the best and easiest way to obtain a home. The staff is friendly, knowledgeable and they work together. I recommend the service they provide for us Veterans. Reach out, and discover for yourself the no-nonsense way to obtaining your home.
It was a bad experience all a round. I had submit paperwork more then once. It seemed the underwriter did not talk to the loan officer for what they needed. I waited this long to response to see if I felted better about the experience I still feel the same.
Response from Veterans United
Hi Michael,
I'm so sorry to hear that your experience with us wasn't a positive one. It's frustrating to have to submit paperwork more than once, and it sounds like the lack of communication between team members added even more stress to the process. That's definitely not the smooth, supportive experience we strive to provide, and I hate that we fell short for you.
I really appreciate you taking the time to share your feedback, even after giving it some time to process. It's clear we didn't deliver the kind of service you deserved, and we'd love to reconnect and discuss further what we could've done differently. If you're open to sharing, you can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com.
Thank you again for trusting us with such an important step in your journey, and I'm truly sorry that we let you down.
