Jon and his Team made the home buying process easy and seamless. The Team listened to my needs and expedited the process in just a little over 30days. They were available to answer questions. As a first time home buyer my experience was amazing and stress free.
Thank you Jon and Team!
I was fully supported in my buying process.
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Helpful all the way through the process
Kendall was an amazing loan officer and a pleasure to work with
The entire team was wonderful and went out of their way to work with us, even when issues developed on our side. We appreciate the work they put in for us!
Fast and easy with step by step instructions. Most of the information needed could be uploaded from my phone and some papers I could even sign on my phone too! Great company!!! I’m a home owner now and I feel like it wouldn’t have happened without them!
Joel was great and got the job done despite all the set backs from the veterans association! Big thanks to Joel and his team.!!👍
Get excellent communication and advice always went out of his way to be accommodating and truthful about the whole process of front. Definitely made this process the easiest ever.
The whole process was very easy
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Veterans United really made the process as stress-free as possible. They were quick to respond with any questions that I had and were professional and helpful.
thank you to all
But I would tell them they have to have alot of patience
Response from Veterans United
Hi Christina,
Thanks for your feedback. I'm sorry the process felt like it took so much patience. I'd like to learn more about your experience and see how we can improve. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I would like to leave a 10 star outstanding review for my transaction coordinator
Mr. Jon Ouk , If Mr. Steifferman was the conductor , I would say Mr. Ouk was the engine.
Mr.Ouk made sure that we stayed on track, the same page , again if you felt overwhelmed or not quite sure about something Mr. Ouk would let you know to reach out because we all had a common goal as a team. I really appreciated Mr. Ouk guidance as well during this process. There is a reason this company is called Veterans United , they have a Vets back. Thank you again Veterans United
I really enjoyed and appreciated the personal message included with the coffee cup and Roosevelt coffee which is quite good by the way. I couldn’t be happier with the attention to detail because I definitely mentioned drinking and buying this house for my son and I(his mom is coming too now :)) and it really just speaks to the gregarious and friendly spirit of your employees, all of which were great. I will say though that Ellis was the first I talked to when I called last year late 2025 and yeah he’s great and I would definitely utilize your company again and/or refer other potential home buyers to your service.
Excellent help!!!
