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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,451 reviews
587 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,451 unfiltered reviews

Starting on Page 298 of 15,882. Return to Page 1

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Best experience I’ve had!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Kaci was great to work with…..she was there throughout the whole loan process. She took time answering the phone calls and emails or returned calls when I left messages. A real superstar from start to finish!

headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

4 out of 5 Stars
Photo submission from Gordon T.

I think I have already covered everything in my two other comments, but, suffice to say, I am very satisfied with my experience.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars

Overall great experience. Team was responsive when needed. From my perspective the only room for improvement is the team’s attention to detail regarding sending out forms for e-signature. Too many instances I had to sign forms multiple times due to various reasons that should have been caught earlier. I would recommend Veterans United to someone I know.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

This Veterans United team was absolutely awesome. They were very honest and upfront from the beginning. They were dedicated to getting me and my family into our new home by working tirelessly and quickly everyday until closed. We could have not been more satisfied. Thank you!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Hannah, Alexis, and all the people at Veterans United were an absolute delight to work with.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Toby, Keri, and Briana did an outstanding job with helping me buy my first home. I was honestly suprised at how smooth they were able to make the process, for me. Thank You!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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5 out of 5 Stars

Colin and his team was absolutely fantastic and helpful at every turn. They kept me updated and we're very understanding.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

4.5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

3.5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4.5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Photo submission from James R.

Tom and his team are a godsend. Every step along the way they were there for me. Explained to me why certain documents were needed and the lending process in its entirety. Would definitely recommend tom and his team without a second thought

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Jeffrey was very cordial at our genesis and went to work immediately on my loan application and he was very thorough in explaining the necessary details because it does get complicated at times but his constant updates to me always clarified my questions and understanding along the way until the job was done and I so appreciate his expertise clear to the end and I appreciate all that he has done and I would recommend him to anyone thank you Jeffrey

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

Great communication. Always patient. Always nice.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Absolutely phenomenal service the entire way through. From every setback we encountered, every member of our team guided us through it and made the entire process easy from start to finish.

headshot image of Shaine Griggs

Loan Officer: Shaine Griggs

NMLS# 2801019

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4.5 out of 5 Stars
headshot image of

Loan Officer:

NMLS# 1907

4.5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars

Ryan and his team were amazing. They were very responsive and all around helpful!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Steven M.

So I couldn’t have asked for a better loan team then Terri Behrens and Jackie Cox. By far outstanding during the whole process. Terri was able to answer any and all questions I had while making the whole thing super painless and stress free. Even more so since I am in the Navy and stationed overseas at the time during the home buying process. She worked with me and hooked me up with the perfect realtor and got me in a home for my return stateside. If I could give a higher rating then 10 I would. Already recommend them to my friends, and will definitely use them in the future.

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Awesome dude helped me close 2 weeks early!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars

Veterans United has always been my go-to for VA loans. They are fast, friendly, and easy to work with. I only rate at a 9 just because they do have high fees that are thrown in. Expect about $14k by time you close.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

You did a awesome job always there when I needed something and you guided me along the journey very professional great business personalities from the whole team

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

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