This team has been amazing and went above and beyond to make sure the process was smooth. I got constant updates and follow up calls to ensure everything went smoothly and we finished early!
The good thing is i switched to VU and luckily they picked Kyle to become our loan specialist. Long story short the reason why i switched to VU is because we are not getting response from the other lender everytime we have inquiries. Sometimes it will take a week or two before they call us back for just a question. Once you get approved they kinda ignore you but not with Kyle. Kyles team will get back to you within 24 hrs via phone or email. I think their standard is Exceptional Customer Service for their customers. So if you trying to buy home in San Antonio ask for Kyle and i bet you that you will have very transparent and smooth process like we experienced with Veterans United.
VU and its personnel was very much accommodating in all areas of what was needed as far as paperwork and the processing
Terry Roberts, his loan team, and our realtor Derrick have all been outstanding through the entire process. I highly recommend Veterans United for any veteran and active service member for their home buying needs.
Connie Woods and Mike Lyman were vital to our new home purchase and aided in seeking answers to questions we had during the entire process. Recommend and thank them both; as well as, their team(s) members and contacts. Could not have had a good experience without them both... Thank you!
Veterans United made my home buying process very easy to understand the online paperwork process is very easy and user friendly.
Veterans United is really here to help all veterans and their families through the home buying process. They truly are there to serve us. Their company showed me ways to combine and conquer additional debts in order to have the home of our dreams!! I could not have asked for a better team!
Veterans United is a outstanding organization and I would recommend anyone to take advantage of the all the assistance they provide
Fair, fast, stress free home buying. Great communication and excellent people!
I would definitely refer Veterans United to my family and friends.
Veterans United made home buying easy. They made the process smooth and stress-free.
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Experience first-hand why 322,344 homeowners give us a perfect score!
Outstanding service from beginning to end and beyond. Made us feel like a family. Recommend their service, as a veteran it was worthwhile.
I was pleased to deal with everyone on the Veterans United team, to include Denise. Christy, Randi, Tony and the ones I'm forgetting.. Many Thanks!
Even though this is a national lender, it had a very small business feel. We could call and actually speak to Drennan and Lyndsay. When they didn't answer because they were with another customer,, they actually called back! And!!! The team sent a personalized gift that seemed absolutely tailored to us. Just amazing! So yes, we recommend Veterans United!!!
Going with Veterans United was the best decision I made and I have begun telling other service members about my experience and that they should really consider using the company to get the home they deserve.
Josh’s team is too notch as well. Every question I had was answered in a timely manner. They were very personable as well. Each one of the employees is a valuable assets to your team.