The entire team was amazing. They made the stress and hassle of buying a new home an enjoyable experience. When things normally felt stressful, they made it easy. If you had a questions, they had an answer right then and there. If you’re buying a new home, I would definitely recommend Ryan and his team. I can’t say enough good things about Veterans United.
I would give Blake and Julie a 100% , 10 does not come close for the fantastic job they both did. Blake from day 1 was polite and outstanding everytime I spoke to him and explained everything he spoke to me about, Julie was outstanding and went out of her way to help me with several things with the bank that we were running into problems with and Jim and I were both amazed at the outstanding job. We have not had in the past this kind of leadership to help us with the purchase of a home. So happy we Went with Veterand United Home Loan and I will for sure Pass on your information. They both deserve a raise and promotion. Thank you Blake and Julie
Kris and his team ensured everything was good to go before we closed. Thanks for all the hard work.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Our prospects to refinance were very slim, and although it was a challenging case, Ashley helped us overcome every obstacle with transparency and dignity.
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I was so excited to have Veterans united on my team it was amazing any questions I received a response any issues was work out what a amazing job thank you VU 👍🏻
Everyone on the team was extremely helpful and made the process very easy!!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
James Sherbert was amazing and deserves a raise. He was awesome! So was his team! He's lucky to have such a great team working for him!
Dane and Codi made the process extremely easy and painless. They were always able to pick up the phone or give me a call back very quickly. They were able to answer all my questions and were very professional and respectful. They were also able to work with me on waiting for me to secure my job. Overall 10 out of 10 and would recommend first.
Jason Lacey has been nothing else but great all 3 times I have worked and closed with him. Professional, courteous, and makes sure the process moves smoothly and without questions. Veterans United has always put our family first and answered all our concerns, thank you!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Jackson and his team were phenomenal from start to finish. They were there immediately with any questions we had, and hustled to get everything done on a short notice when we were finally able to close. No unnecessary waiting or lags, and constant communication. Would recommend them to anyone, especially first time buyers like we were.
The entire was great! I couldn't be more satisfied with the end result. So, I want to personally thank Eric, Britt, and Travis for you support and patience.- Gerald
