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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,087 reviews
967 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,087 unfiltered reviews

Starting on Page 30 of 15,503. Return to Page 1

5 out of 5 Stars

Made everything smooth and easy! So easy, I forgot I was buying a house! ZERO stress, always available and great communication amongst the whole team.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars

Our experience with Veterans United was outstanding from start to finish. The entire team was professional, responsive, knowledgeable, and genuinely supportive throughout the home-buying process.What stood out most was the level of communication and the access to resources provided along the way. Buying a home can be stressful, especially during a PCS move, but Veterans United made the process feel organized, manageable, and far less overwhelming. Whenever we had questions, someone was available to provide clear answers and guidance.The online tools, educational resources, and coordination among the loan team helped simplify what could have been a very complicated process. We always felt informed, supported, and confident that our best interests were being considered.We are grateful for the dedication and customer service demonstrated by the entire team and would gladly recommend Veterans United to other homebuyers, especially military families navigating a move or relocation.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

VU did a great job! Excellent communication and did everything they said they would do. Highly recommend!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

3 out of 5 Stars

Where's my appraisal that you used to deny my refinance?

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars

This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

The team was amazing! Great communication throughout the process and not being treated like just another home buyer.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

It was easy and painless. They held my hand through the whole thing! I couldn't have asked for an easier process.

headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

I can’t say enough good things about Bryant C! He answered any and all questions. He always responded in a quick manner! I have no complaints about the whole process. I needed a quick close and they made it happen!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars

The only problem we had was our check was sent to the wrong title company and had to wait several hours at closing for it to get corrected

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Photo submission from Andrey P.

Veterans United helped me find a place I can finally call HOME!

headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

4.5 out of 5 Stars

My experience with V.U. was amazing. My only issue was that Tyler could have communicated better. Working with veterans, I would think that communication would be a top priority for all employees.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

3.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

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Experience first-hand why 370,734 homeowners give us a perfect score!

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5 out of 5 Stars

The team worked with me to help me in buying my 1st home without a realtor. Walked me through the process and kept me on track with my already busy life. They help me stay focused without being pushy and did everything they said they would. I will highly recommend Steve, Shae and the rest of the team. I am now a certified home owner. Thank you

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Rachel and her team had bent over backwards to help us get our home. They stayed with us for 3 years going through the process in finding and purchasing our house. I can’t thank them enough for their help. They are truly amazing!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Beth was amazing to work with and kept us informed and up to date along the processes.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

3.5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

4.5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

If you are ever in need of buying or selling a home Tommy and his team are the way to go. My journey started in April of 2025 with selling my home in Florida and relocating back home to North Carolina. Tommy stuck with me through the good and bad for over a year and checked in on a regular basis to make sure how I was doing, if there was anything he could do to make the process easier always putting my journey first. Once I found a home I contacted him and his response was "Lets go". From the beginning of the process to closing on May 28th of this year when I say I had ZERO STRESS, I MEAN ZERO STRESS. The way I was walked through every step was the most seamless process I have ever seen. He and his whole team's communication from keeping me updated on my to do lists, to answering any question I had the same day and ensuring that the entire process did not have stress or worry on my part speaks volumes about his heart and how he really does care about you. Check out his profile and you will see what I am talking about. You are not just another client, you feel like you are truly part of the United Veterans family. Thank you so much for everything!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

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