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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,578 reviews
602 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,578 unfiltered reviews

Starting on Page 306 of 14,953. Return to Page 1

5 out of 5 Stars

Always looking out. Best experience in getting a home.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

The Home Buying process couldn't have been easier!! Between the Veterans United App and Home Loan Team, every step was thoughtfully calculated. Shout Out to my Loan Officer Kenny S. An absolute Dream Maker!!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Photo submission from David P.

Jason's team went above and beyond to ensure all the paperwork was received and forwarded to underwriting.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Smooth and easy to work with

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Ask for Chris Hill

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

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Experience first-hand why 356,485 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Photo submission from Trumane A.

To any veteran thinking about buying a home, please contact Veterans United. They make it fast and easy and are trustworthy.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

very polite and cordial people I worked with. very knowedgable and kept me informed of every aspect of the process and requirements. Helped me when I call, email or text quickly. Can't really say enough good thing about my team.

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Awesome job.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

4.5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

Ready to see for yourself?

Experience first-hand why 356,485 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

Would be a ten. The inspector seemed to be good overall, But the very small minor scratches in paint caused a two week delay. I just wish the VA would have allowed me to accept these very minor paint scratches. Maybe it’s not the inspector fault I just think these scratches were a bit of a joke.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars

Very satisfied with the loan group...but the affiliated buyers agents were slow to contact, and difficult to connect with.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

3 out of 5 Stars

Be more specific with documents needed.

Response from Veterans United

Hey James,
Thanks for your feedback about the document process. I completely understand how important clear communication is when you're gathering everything needed for your loan. At this point, since your loan has already closed, there shouldn’t be any additional documents required.

I really appreciate you taking the time to share your thoughts — feedback like yours helps us make things smoother for future homebuyers. If there’s anything you’d like to talk through or if something still feels unresolved, you can always reach me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

When I started my home buying process for the time with Haley and her team I knew nothing about the loan process. they guided me through every step . I would highly recommend Veterans United ??? Now I am in my irst home thanks to all the hard work and effort they put in to assist me.Mary McPherson

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Photo submission from Larry C.

Veterans United will take you to the next step in putting you in a home, and I know they put me in mine!

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars

Overall I'd say that Veterans United has been excellent in serving my needs when it comes to being a homeowner. The entire team that I have worked with for the past two or so years, have been excellent folks that have assisted me with my dream of being a homesteader. The only thing that could use some improvement is the automated call system. I'm the fact that it would be better if the system would connect me with a live Rep more quickly and ask less incessant questions to get to a live Rep. Other than that I do recommend Veterans United to my Veteran family.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

I appreciated the professionalism, and the care the team took to make this a smooth transition

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4.5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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