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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Thank you, Krystal!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

It's easy to work with VU. I really appreciated the e-sign site where I could access documents any time and any where. I also liked that I could send a text with questions and they always responded. We closed in a month with financial terms that suited us and are now happy home owners.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Thanks for all the help! I’ll definitely be using you guys for my next home as well.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Veterans United clearly describes each process as you are going through it. Provides excellent education to any part of a process you may not be familiar with. From pre-approval to underwriting to closing and describes each step as you go. You have a whole team that helps you along the way. It’s not just the financing, they help with utilities, real estate process, and finally the move.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

I would highly recommend these guys to anyone! I had been trying for over 10 years to get my 1st home and no one would take the time to guide me down the path to home ownership. From the beginning with Alyssa to the end of signing the final paperwork it has been amazing!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend

This team has been amazing and went above and beyond to make sure the process was smooth. I got constant updates and follow up calls to ensure everything went smoothly and we finished early!

headshot image of Brandon Erwin

Loan Officer: Brandon Erwin

NMLS# 2070329

5 out of 5 Stars
Would Recommend
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

The good thing is i switched to VU and luckily they picked Kyle to become our loan specialist. Long story short the reason why i switched to VU is because we are not getting response from the other lender everytime we have inquiries. Sometimes it will take a week or two before they call us back for just a question. Once you get approved they kinda ignore you but not with Kyle. Kyles team will get back to you within 24 hrs via phone or email. I think their standard is Exceptional Customer Service for their customers. So if you trying to buy home in San Antonio ask for Kyle and i bet you that you will have very transparent and smooth process like we experienced with Veterans United.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

VU and its personnel was very much accommodating in all areas of what was needed as far as paperwork and the processing

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Terry Roberts, his loan team, and our realtor Derrick have all been outstanding through the entire process. I highly recommend Veterans United for any veteran and active service member for their home buying needs.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend

Connie Woods and Mike Lyman were vital to our new home purchase and aided in seeking answers to questions we had during the entire process. Recommend and thank them both; as well as, their team(s) members and contacts. Could not have had a good experience without them both... Thank you!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Dentel

Senior Loan Officer: Lindsey Dentel

NMLS# 1308040

5 out of 5 Stars
Would Recommend

Veterans United made my home buying process very easy to understand the online paperwork process is very easy and user friendly.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Veterans United is really here to help all veterans and their families through the home buying process. They truly are there to serve us. Their company showed me ways to combine and conquer additional debts in order to have the home of our dreams!! I could not have asked for a better team!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

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5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

Veterans United is a outstanding organization and I would recommend anyone to take advantage of the all the assistance they provide

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Fair, fast, stress free home buying. Great communication and excellent people!

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

I would definitely refer Veterans United to my family and friends.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

Veterans United made home buying easy. They made the process smooth and stress-free.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Outstanding service from beginning to end and beyond. Made us feel like a family. Recommend their service, as a veteran it was worthwhile.

headshot image of Isabella Beard

Loan Officer: Isabella Beard

NMLS# 2026829

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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