Attention to detail. That was the most shocking thing to me was having to personally point out errors on closing disclosures that should never had made it to my level of review. Many other people probably wouldn't have even read the entirety of these documents, let alone question them. Thank goodness I did. My concern is how many others didn't notice and paid for things that were the seller's responsibility?
Response from Veterans United
Sean, we appreciate your feedback on this matter. We understand that preparing you for settlement is part of our commitment to excellent service. Our Client Advocate team will be researching your comments and will work alongside our teams to discover what our team may do in the future to help prevent a similar misunderstanding. The process for disclosing the costs of a loan is managed very closely. We understand how inconsistencies make it difficult to trust the process. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.
The whole experience was easy and fast which was what we requested! We had a wonderful experience and closed on our perfect home in 30 days from offer acceptance!
My experience was over all great with United veterans. They do whatever they can to get to the best rates possible and I’m very happy I chose them
Thank you to Dezmond and especially Shelby she was my rock when I was struggling with answers or how to do something
Jon was very attentive to my needs from the beginning. My realtor originally recommended a different financing company for my purchase. I reached out to them first and after a delayed reply, I reached out to Veterans United. Jon called me and got my pre approval done before the first company ever responded. I told Jon that I needed to do an early closing if possible since I had been living in hotels since arriving back from my overseas assignment. Jon, Jenny, and Amanda made that happen for me, I went from under contract to cleared to close in 18 days. I know I wasn’t their only client, but I never felt as if they weren’t always working on my behalf. They made the home buying process seamless and I appreciate them for their efforts in assisting me with the purchase of my condo.
Thank you
I highly recommend VU they are great and lay everything out clearly for you!
If you ever feel you won't own a home because of credit like I did, trust in these guys. Their lighthouse program will work with you (free) and walk with you step by step.
Heed their advice and you'd be owning a home. I went from credit repair in mid January to ownership end of March.Thanks a million to veterans united
I have worked with Veterans United twice now and will continue doing business with them in the future. Their staff are knowledgeable and personable and make the entire home buying process easy!
Would definitely recommend
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Can’t say enough about Kody and his team. I started looking at a home home back in May 2017 but decided to hold off. Kody made a strong impression on me back then in a short period of time. Strong enough to make me remember him and Veterans United when we started our search again this year.So confirmed things happen in God’s timing andIm grateful for the relationship God gave me in Kody and everyone else in this process!!
Great experience, very helpful. Assisted with moving and related needs.
Thank you to everyone that assisted me. Even though I was stressed, y’all made this process easy!
I would absolutely recommend Veterans United for any Veteran looking to buy a house and use their VA loan. This was the easiest house buying process I have ever completed. Thank you!
