Caitlin was amazing and has excellent attention to detail and great customer service!!Joseph was amazing on the home security team and continues to show me how awesome he and the team are!Tawny was phenomenal in making sure all my logistics for moving in were good to go!
Having gone through the mortgage application and approval process many times with different firms in the past I can say in comparison working with Veterans United gave me a sense that they were working for me and keeping my interest as a priority during the entires process. No surprises just consistent professional work.
As a first homeowner, I had many doubts and anxiety was rampant with the current market. It didn't matter, though, as Veterans United made our dream come true. Words cannot accurately depict how my family feels about their dedication and drive. I will simply say Thank You, and ask for leniency for not filling the page with our gratitude.Jon was very knowledgeable and answered even the most basic questions without any speck of impatience (and I can assure the reader, I can cause some bother with multiple questions). Kayla was always approachable and kept us informed every single step of the way. Nick was key in helping direct the utility swap and ensuring move-in was not a disaster. And I would like to shout-out to Jaime, who without her intense dedication to the financial evaluation, we would be still renting a townhouse with adjoined walls and random rambunctious screaming children. This team was phenomenal.Carol was, by far, the equal sign in this equation. Without all of her hard work and smart thinking, who knows what kind of agent we would have ended up with, and the house we would call our own. She helped us brainstorm to battle the wicked market and we jointly slayed the dragon: without Carol James, the castle of our dreams would be in another land, and we cannot ever repay her heart-led and wise contributions. My family hopes that she gets her own kingdom soon, as she is deserving of 10 castles.
Veterans United made our home buying process incredible. The whole team constantly made us feel like they were there and on our side. Everything was taken care of! We could not have done this without them!
I’m very glad that I was put with Rett and his team to secure my loan and my home! Veterans United has been top notch!!!
We looked at two other brokers before going with Veterans United and are glad we did.
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The home buying process was rather quick (30 days). All my questions were answered, and the loan officer took time to explain things to me. Overall an excellent experience.
It was a great experience, everyone was friendly, competent, and communicated well. They provided an easy process to track online and delivered it all with a personal touch, really, they saw we had a lego room and donated a new build!
