We highly recommend Veterans United. They made the entire process easy. They literally walk you through each step. Even with things like getting your utilities turned on at your new home or getting your mail forwarded. I really liked how everything was located on their portal where you can see where you are at in the process complete with a to-do list. All documents can be uploaded and signed online which really makes things convenient.
Kayla Thoenen and her team made the home buying experience such an amazing experience. They took on most of the work and allowed us to focus on searching for a home. During the closing on our home my family and I had some personal unavoidable issues arise. Kayla Thoenen and her team were understanding, patient, and very professional. They helped us more than we could have asked for. Thanks to Kayla and Veterans United we were able to close on our home and begin the next chapter in our lives. My family could not be more grateful for this experience and the help that was given to us.
Going to refer every single veteran I know because of how awesome this team was
Veterans United apply many different associates to your aid to help you through the loan process and truly work to give you as a veteran the best service possible.
It was a pleasure and truly amazing to work with Veterans United. It has been a outstanding experience from start to finish. Every person on our loan team (Jodie Herzog, Lauren Goldberg, and Mike Revis) has been engaged, responsive, and helpful in every way in helping my family. They listened to my concerns, provided guidance, and really helped us get things done throughout the entire time we worked with them.We definitely recommend them to other veterans looking for excellent partners to buy a home.
Overall, our family had a great experience working with Veterans United. As with any process be prepared for frustrating moments, however, stay on task and when items are requested get it done. A smooth process starts with your motivation to provide the necessary items ASAP. In our experience when we had questions via email or phone, at their earliest available time they were responding with solutions, on occasion even on weekends.
Veterans United made our whole loan process stress free. We are happy with how fast and easy the process went. We will definitely use Veterans United in the future and will highly recommend them to friends.
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Very helpful, anytime I had a question they were ready to answer no matter how big or small it was.
They truly are a one stop firm where financing is not the only service they provide but all other things you never thought of, I.e. providing best insurance rates, connecting you to vendors offering services at lower cost for the move as well as one button to connect and disconnect utilities. Awesome to work with and understands the VA process well.
