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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,360

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 412,360 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

First class experience! Grateful for the VU team that supported me with this purchase.

headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend

The whole team was great to work with. Everybody was friendly and helped with everything that I needed. I would say I had the best team to work with.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

Veterans United made buying a house a wonderful and stress-free experience. They are experts in their fields and make buying a house fun and exciting. Veterans United makes the process easy and enjoyable whether you are buying your first, or tenth, home.

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

company did an outstanding job. I am very impressed

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

It was a seamless experience from start to finish. They found us the best realtor and lender and everyone really we could ever need to buy a home in an unknown state. Jesse our realtor knew the area and we were able to save time looking for only the properties that were best suited to our needs. Kris and Kathy were always making sure all my I’s and T’s were crossed. Josh rolled the red carpet out for us as our concierge was super convenient (great idea) we also got gifts which were nice (our dog and cat are even happy lol) Thank you all!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

I always enjoy working with Johnna and her team. I was just speaking with one of her team members the other day that, I'm so thankful for the assistance you have given me and the blessings you also gave to my family. I know Johnna sent an email informing me that I'm a preferred customer however, she's definitely my preferred lender and I'm so thankful for her continued support. I've been working with Johnna since 2019 when I had zero knowledge of the home buying/owning process. Needless to say she as keep me informed and taught me about the process every speak of the way. She's just awesome and talented at what she does.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

1.5 out of 5 Stars
headshot image of Daniel O'Brien

Loan Officer: Daniel O'Brien

NMLS# 2279209

5 out of 5 Stars
Would Recommend

Overall, this was an incredibly easy and rewarding process. From day one to closing we were proved Sage advice and consistent reassurance from our team. Thank you so much for making this process enjoyable.

headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend

My biggest problem was the link I was given to change our address. Just to let you know, it didn’t work. We are still not getting mail forwarded and I submitted another change THROUGH USPS and have received many acknowledgements of that change,. Your list of utility companies was way wrong also. Other than that. This was a very smooth transition and I appreciate Everything going off as planned.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

I appreciate how everyone was quick to answer any questions that we had about the process, especially since this is our first home.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

N/A

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

3.5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

4 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

It all started with a man named Brock! Shout out to the man who started the process with me and made it possible! Shout out to Chris for jumping in and doing fantastic . Last but not least, Katie!!!! Katie Katie Katie!!! You are absolutely amazing ! Thank you all for the fantastic job, quick response and always there for me with all the questions I had and help I needed to cross the finish line! Each of you deserve a raise ! My family and I both salute you all ! 💯🐺❤️

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Still waiting to see if Heather can get me cheaper, but good home insurance. Last I heard she was working on Cincinnati.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

More Reviews

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