There were a lot of mix ups regarding our flood and home insurance. Our flood insurance was not paid to the correct vendor due to VU not providing the correct information. We did not have our home insurance included in escrow and almost had coverage lapse because we did not realize it was not paid. We had to pay out of pocket and work to get that corrected. It was not the home buying process that I expected.
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There was a bunch of different people I interacted with early on in the process and a few of them wanted the same information. It would be easiest to work with only 1 or 2 people throughout the entire process from start to finish. I understand that some people may just be trying to help, but they should work amongst themselves to get documents and data that I’ve already provided.
There is nothing else out there like Veterans United. I was not expecting things to be so organized and easy. From the best mobile app, videos, to the group text with my team members. The little gifts on the way made me feel my business was appreciated. Another Diamond in the rough was the home buying concierge. She gathered information for me to active water, electric, etc and provided me great deals that can’t be beat for home security, internet, and much more! Best home buying experience I have had and will use no one else going forward. I give Veterans United my highest recommendation. I can’t say thank you enough!
The experience was great. Whenever I had a question it was answered quickly. They explained things very well. At times it was confusing since the person you communicate with changes depending on what stage your loan is in. Other than that, it was a great and easy experience!
Veterans United worked hard to help me get into my first home. I am so excited to finally be a homeowner. Thank you veterans United!
I have a house now woooooooo!
I was blessed to have such wonderful group of people to work with. You ALL went above and beyond my expectations and made my first home buying experience amazing! Thank you again for everything!!
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I was a little hesitant in the beginning. I had not financed a house online before. Within a few short conversations with Scott, I was sold. The entire process was seamless. Between Scott Jessip and his team my buying process was easy. I especially enjoyed the welcome box I received at the beginning of the process. I highly recommend Veteran's United and Scott and his team.
I didn't know I had to pay $700 for an appraisal or put down any money. I had to put down about 3500 that I didn't have.
Will definitely use Veterans United in the future. Stress free buying process and great communication. I’m impressed and you have a forever customer!
I must admit, I was initially hesitant about buying a house with a higher interest rate. However, my experience with Veterans United completely changed my perspective. They not only helped me secure a loan at a fantastic rate but also ensured I saved money in every possible way. The entire team's professionalism, enthusiasm, and commitment to helping me find a beautiful home within my budget were truly remarkable. I am beyond thrilled with my new home, and I can't thank Veterans United enough for making this process seamless and enjoyable. I wholeheartedly recommend Veterans United for their exceptional service and dedication to customer satisfaction. As for the interest rate, I will deal with that later.
I was scared at first but my team worked hard to make this a smooth transition. I moved from Denver Colorado to Houston Texas and I would do it again with the same team
