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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,175

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The Veteran United home. loan team was amazing from start to finish. They made my home buying process smooth and easy. Gave me peace of mind. I would definitely recommend for any veteran to use this company to assist with their home buying needs.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

The whole team was outstanding - as a first time home buyer, I was a little overwhelmed at the beginning, but the Veterans United team kept me up to date constantly and walked me through every step - I felt like I was genuinely being taken care of by family, and they always had time for me and my concerns. I will sing their praises to the ends of the earth - these guys are the best!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

....fellow Veterans, if you are planning on purchasing a home in the near future, Veterans United is the course to take; the staff at Veterans are extremely professional, knowledgeable, friendly, and they treat you like you are the only customer they have. With a purchase like this there is always a mountain of paperwork, not to worry, Veterans will make it feel like a walk in the park; they guide you through the entire process with as little effort as possible....they make one of the largest purchases of your life an awesome adventure....GOOD LUCK on your next adventure!!!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

Working with Veterans United on my home purchase was quick and easy. They go above and beyond to make the process go as smooth as possible for the home buyer.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Veterans United has created a step-by-step process that has made both my purchase and refinance easy, exciting, and completely painless. The loan teams have proven themselves experts in both knowledge and understanding each time, with quick responses to any questions and addressing all concerns. Their website also provides videos and articles that give you a heads-up of what will take place and a timeline of each step. I'm not one to recommend a company based on standard practice, but have been blown away each time with Veterans United and have recommended them to a number of friends, family, and fellow veterans and will continue to do so in the future.

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Very personable and helpful.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

If your a Veteran in need of a home loan look no further than Veterans United our home buying experience was the best i have ever had hands down these folks make it seem so easy and seem less on the paperwork side and dealing with your agent and just making the whole experience top notch.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

The veterans united team nadethi gs very easy to understand. Everything was fairly straightforward. This was a good experience for me.

headshot image of Jessica Bailey

Loan Officer: Jessica Bailey

NMLS# 2122253

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

4 out of 5 Stars
Would Recommend
headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

1.5 out of 5 Stars

Unfortunately, I would not recommend as it seemed that this company made is so difficult and created so much red tape. After speaking with others who used Veteran United, they didn't have this much difficulty. I thought things were suppose to be a little easier for Veterans and more help provided but it seemed that I got more red tape and issues which was not helpful at all.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Barbara, we value your patience and commitment in sticking with the loan process. We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

5 out of 5 Stars
Would Recommend

If you need a VA loan, they is the man you want to Call. Tim Jones at Veterans United.
He has a complete understanding of what is needed to get this loan done in a timely manner.

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa A Riley

Loan Officer: Melissa A Riley

NMLS# 2091647

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United!!

headshot image of Jonathan Sieker

Loan Officer: Jonathan Sieker

NMLS# 1244559

1.5 out of 5 Stars

Find another company! Veterans United SUCKS!

Response from Veterans United

Justin, thank you for sharing your comments and we understand you may have encountered frustrations during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Even with a less than good credit, Veterans United will help you build up your credit to meet the loan requirements. I recommend every veteran to go with veterans united because will help you to get to your goals.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Veterans United is a wonderful organization! Having a team of skilled professionals guiding us along felt great, being first time home buyers made us very nervous but our team guided us through it and kept us going. It's wonderful to know there's an organization like this out there helping Veterans and there families make dreams come true. I can't say thank you enough!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

This is the team you want if you are trying to buy a home. They go the extra mile and you can tell they really care about the Veterans they serve.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

See above comments

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Absolutely would recommend Veterans United to any veteran looking for a mortgage....Every aspect of the mortgage process was handled professionally , friendly, and efficiently by people who genuinely care about their clients and are available anytime you need them

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Alyssa Kroner than you you are the best too thank you

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

More Reviews

See all 409,175 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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