Great experience. Worst thing was the scam mail and calls pretending to be veterans United. Made it very difficult to trust who I’m talking to.
Jon and the team of Dylan Gabby Leslie and Jason helped to make my home ownership goals realized. They worked like a well oiled race crew and I won the yard of bricks. Veterans United helped with motivation to fix my credit and cheered with finding and closing the deal.. Way to go team!
Thanks to Matthew Gandlmayr and Landon Bellamy!!! Owning our 1st home is truly a life changing experience. Your entire Veterans United team went above and beyond helping Remond and I during the entire home buying process, setting up our utilities and moving. We are so happy we selected Veterans United to assist us during this home buying process.
Overall the experience was good and veterans united was very responsive. We are in our new home on time and everything worked out. The online portal is an awesome feature. We would probably use VU again.There are some things that can be improved -We qualified for a military grant in our state. But about halfway through the process was being told by veterans united we couldn't use it due to our locked in interest rate. I ended up reaching out to the state myself and pushing and questioning veterans united - turns out I was correct and we were able to use it. I'm not sure where the disconnect was.We had an appraisal that was passed and clean only for it to be revised by the underwriters after realtors had already been told it was clear. Our loan office pushed back for us - but wasn't getting a response from the underwriter. I asked to request a waiver from the VA but was told no no- we will hear back from the underwriter. A week later no word- and turns out the underwriter was on vacation??! Two weeks later we submitted the waiver and was approved the same day. Seems all that delay and stress could have been avoided.We used a VU realtor because we were told we received a small credit. Turns out that isn't allowed in our state- we should have been told that up front- veterans united did not have accurate information.
Closed on Wednesday on my dream home i can provide for my family. I honestly didnt think it would happen with how everything has gone this far. Sam was the best.
Anne, Cara, and Sarah couldn’t be recommended enough. My family and I ran through many bumps in the road throughout this purchase from changes with my job, credit issues, and appraisals. No matter what was thrown at us, they had so much patience and never gave up on us. Because of them, we were able to close on our home and start a new beginning. Thank you so much
Great job!
Taylor is phenomenal! Man of his word.
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I can't believe how fast and easy this was this time because I've bought a house years ago and it wasn't this fast and easy.
We had a great experience with Bailey and Seth. Their customer service was outstanding, and they went above and beyond to help us. Truly grateful for their support! Our first home buying experience was seamless
Extremely grateful for what Veterans United did for us. Totally made this home buying process as easy as it can get.
Wish I would’ve known to hold off on insurance until closing date was established. Had to jump through hoops to redo policy.
Heidi at VA was the very best!
I prefer local bank loan services where I can walk into an office. VA loans are way too invasive to personal information. Personal information is sold or released and I am receiving many spam calls and emails.
The experience was FANTASTIC with Veterans United. Being a first time home buyer, I was worried that I would miss something or do something incorrect, but Veterans United made it so easy to understand the process and help me close!
Everything was great.
Veterans United made it possible for us to achieve something we thought was impossible, from setting us up with the lighthouse program to get my credit where it needed to be (thank you Charlie Holobach), to the final paperwork, they made this process a lot easier.
Veterans United truly makes the home-buying process smooth and stress-free. From start to finish, they handle every step with professionalism and care, breaking everything down in a way that’s easy to understand. What could have been an overwhelming process was made simple, quick, and worry-free. For fellow veterans looking for a team that understands your needs and has your back the entire way, Veterans United is an outstanding choice.
