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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,076

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,076 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
Would Recommend
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
Would Recommend

This is the second time I’ve used VU to purchase a home and their attention to details drew me back again and I was not disappointed; in fact, I was more impressed the second time around!

headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars
Would Recommend

I would lead with advising folks to have cash reserves in the thousands on hand prior to proceeding with the process otherwise it was an easy straightforward process

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
Photo submission from Clinton B.

Veterans united is an amazing team of people who's goal is to get the veteran into a home, and helps you along the way in anything that may come up. The team is has a goal in mind, and do everything in thier power to see that goal met. I would and will recommend Veterans United to any Veteran who is looking to buy a home with thier earned VA homeloan benefit. Thank you team

headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

0.5 out of 5 Stars

Okay I wrote a lot of negative comments but deleted it. I forgive. I will keep myself at peace.

Response from Veterans United

Hey Terrence,

Thank you for your honesty and for taking the time to share your thoughts. Buying a home can be an emotional and stressful experience, and I truly appreciate your willingness to extend grace despite your frustrations.

Your feedback still means a great deal to us because it helps us understand where we can improve the experience for future homebuyers. I’m glad to hear you’ve found peace with the situation, and I sincerely hope you’re now able to enjoy this exciting new chapter in your home.

If there’s ever anything you’d like to discuss further, please don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Would Recommend

The experience was great, talk about full service. From getting approved to helping you move, the liaisons team made things easier and less stressful. From home insurance, cable, internet and utilities. They helped us all the way. Thanks Veterans United.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

The process was very seamless, just complete what they ask you to do, make sure your debts are lowered and credit score is at least a 630 i believe. Very nice and competent people.

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
Would Recommend
Photo submission from Clayton N.

No need to shop around, Veterans United is a worry free company to use when you want your home! We felt like family by the time of the final underwriting process arrived. Such a great group of people to have handle such an important financial task.

headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

10/10 service from Evan Mehuy and his entire team at Veterans United Home Loans! This was our second time working with Evan, and we never once considered using a different lender. Amanda Cote and Aaron Ghidey made the process seamless from start to finish, and this was by far the easiest and best home buying experience we could have asked for. Their communication, support, and professionalism are unmatched. We are so grateful for this dream team!

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Kara my lender was super amazing, knowledgeable and on always 100% on point and on top of it all. She knows her stuff and will advocate for you. She saw everything through from beginning to the end tirelessly through days and nights. And I knew she was in my corner from Day 1. She was resilient in fighting for the very best for me and also cheering me on. Jennifer was also A-1 in terms of patience, kindness, perseverance, communication and efficiency. Her knowledge and effort to see everything through to the finish line was unparalleled and not only impressive but came from a sincere heartfelt place. She is the calm in the storm. Justin also, Josh, Monica and Joedi! You guys are amazing. I appreciate you. Thank you and Thanking GOD and my Lord and Savior Jesus for a team unlike any other. I trusted you and you did not fail. 💯 times over Thank you. You can trust them while going through the process. They are in your corner and ready to get you across the finish line to be a homeowner! I was blessed by God to have such caring people who were not about numbers but about me and those I love: my daughter, Mom, significant other, Dad and my entire family and the legacy and precedent this has now set. This was my family and Grandmothers’ dream, Nan and Grandma, and you made it come true. Thank you! Thank you! Thank you! I am more than blessed! God did it! You did it! WE did it! 🫶🏽❤️🎊🥳🙌🏾❤️💝

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Whole team was professional, courteous, and outright genuine. Mike and Crystal really took care of it all. Thank yiu

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

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4.5 out of 5 Stars
Would Recommend

Thank you for all the help through the entire process

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

This was my wife and I's first time buying a home, the process and the app were very straight forward and easy to use. Our team were there if we had any questions and eager to answer all of them and help us find the answer if they themselves weren't sure.

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
Would Recommend

Our whole team was very good to work with, very knowledgeable and always ready to answer questions.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Would Recommend
Photo submission from Harold P.

I recommend Veterans United to all my fellow veterans.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Arlo and Anna were the greatest! I was very nervous about buying a home, and they made it easy all the way from the beginning to the end! They were very responsive to any questions and even though everything was done electronically I felt they could not have done anything else to make it such a great experience! I will tell everyone I know to give them a call!

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars
Would Recommend
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend

We had an excellent experience with Veterans United Home Loans from start to finish. The entire process was smooth, professional, and much less stressful than we expected. The team was always responsive, answered all of our questions quickly, and kept us informed every step of the way.They made the VA loan process easy to understand and worked hard to make sure everything stayed on track through closing. Everyone we worked with was friendly, knowledgeable, and genuinely cared about helping us succeed.I would absolutely recommend Veterans United Home Loans
to anyone looking for a mortgage lender, especially fellow veterans and military families. Great communication, great service, and an overall outstanding experience.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

More Reviews

See all 472,076 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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