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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,221 reviews
746 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,221 unfiltered reviews

Starting on Page 336 of 15,108. Return to Page 1

5 out of 5 Stars

Harry Basnight and his team, specifically Gloria Davey, were amazing throughout the entire refinance process. Very helpful and responsive every step of the way! Would recommend them to any wanting to buy or refinance a home!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Justin W. Is an asset to your company. A person of character. We experience above and beyond service from Justin. In regard to all not mention. The entire team at Veterans United is welcoming and customer service driven. Outstanding experience initial purchase and refinance.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

Thanks for all your help. It was super easy

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Matt made the whole refinancing process move along smoothly. Matt kept me apprised as the refinancing process progressed.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Photo submission from Joe D.

Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Very Professional and thorough.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Second time Sydney and team has help me. Smooth process both time. Extraordinary service not only would I recommend but I will go no where else..

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

4 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

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4 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

4.5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Veterans United made the whole process very smooth and easy. The approval process was simple, and their interactive app kept everything organized with a clear checklist of what needed to be done. The staff were knowledgeable, professional, and always ready to help. Highly recommend Veterans United for a stress-free home-buying experience!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Photo submission from Lawrence L.

Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars

Very amazing people to work with, they are extremely helpful and patient. All in all I would definitely recommend them to others.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

VU are an excellent group of professionals that know the nuances of the BA home loan process and for the second time they have successfully jellied my wife and I to purchase our second home we are grateful and blessed thank you

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Jacob McKay

Loan Officer: Jacob McKay

NMLS# 2736912

Ready to see for yourself?

Experience first-hand why 360,521 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Amazing as usual

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Photo submission from Christopher B.

We ran into a couple of problems last year when trying to buy a house..but Brian and his team walked us threw as to what to do and not do so that everything would go smoothly when I start the process again to buy a house. Now I can say we are home owners now. Great job Brian and your whole team.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

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