Jaimie and Tara were exceptional and were always there for any questions and made the process simple and easy.
You can't go wrong with Veterans United. Great lenders, very understanding and patience. Helped me understand the whole process as a first time home owner. Communication was smooth. Greg was always available to me. I am so glad I went with them as my lender.
Victoria and Amanda worked so extremely hard for my family. They made this process so easy on us. If anything, I slowed the process because. These two ladies, as well as the whole team are greatly appreciated in my family’s new house
Highly qualified, and professional
I had to haggle for a better rate. For some reason they needed other offers before they could give us something remotely decent on an interest rate. Will not use veterans united again because of that.
Response from Veterans United
Hey Austen,
I’m really sorry to hear that getting to a rate you felt comfortable with felt like such a struggle. You should never feel like you have to push that hard for clarity or support during such an important decision, and I hate that this left you feeling disappointed. I’d really like my team to have the chance to learn more about what happened if you’re open to talking. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
Matt Torres was great and easy to communicate with
Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
Ross and Julie were great. Always got right back to me and never acted like all my questions were a problem.
everyone was friendly and very helpful.
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Gabriel and I had a wonderful experience with James, Tori, and Gloria!
Everything went very well and whenever I had a question if got quick responses. They offered a lot of help with every aspect of the home buying experience. Great team to work with!!!
Great service !
When we got used to the electronic it went much easier for us old folk every o e was so helpful we appreciate everything they did to get us approved
Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!
Very helpful, cared about helping accomplish my goals
