The real estate that was given to me the first time was more focused on getting her sale and her money. The second agent that was given to us didn’t even work with us because she unprepared and didn’t even know who I was nor did she have my paperwork even though she was referred and we had been on the phone previously . I had to find other real estate agents to be able to view and purchase a home
I can’t thank the team enough for being so knowledgeable, friendly, and easy to work with. All around, incredible experience.
Looking back I would have done more research and gone with a service that offered a lower interest rate without haggle and lower processing fees
Response from Veterans United
Hi Seth,
Thank you for sharing your feedback. I'm really sorry to hear you feel like we didn’t provide the most competitive rate or fees. I completely understand how important those details are when making such a big financial decision.
We work hard to provide veterans and their families with not just great rates, but also a straightforward and supportive homebuying experience. It sounds like we may have missed the mark for you, and I’d love the chance to learn more about what happened.
If you'd like, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here to listen and help however I can.
I work nights, being able to receive texts and access the account via my phone made a world of a difference. It was very easy to reach out and have all my questions answered, which relieved much anxiety in the process of buying a property.
I already recommended veterans united earlier in the process and their house closed already
Veterans United is a wonderful lender to work with. They keep you updated every step of the way and will answer any questions you may have.
I will definitely recommend Veterans United to anyone looking to buy a home. Thank you for your help.
Excellent team I have never worked with a more professional team that bends over backwards to help. Best group I have ever worked with.
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I would absolutely recommend any veteran seeking to purchase a home to give Veterans United a call. They are completely focused on making the stressful parts of the home buying process as transparent, and easy as possible.
My team got things done in 14 days .during the holiday season.out standing.
I would like to thank the whole team for everything. They did an awesome job.
