Be prepared for a lot of steps... and remember to be patient. A lot of things about the process may not make sense, but once you reach the end you'll be able to see what those were about. Check your email often - throughout the day - and respond to things from them as quickly as you can to help keep everything running as smoothly as possible.Don't go crazy buying stuff for the new house until AFTER you've closed and gotten everything connected, hooked up and paid for - the power, water, etc. Remember, things can fall through on you until after everything is signed at closing.
VU made the process clear from the beginning all the way to the end. The amount of information that was provided was extremely helpful.
Amazing Service
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Audrey McFadden worked tirelessly to help coordinate our loan during the government shutdown. I cannot say enough of how she went above and beyond to get our loan in order while navigating all the uncertainty. It was always a pleasure to speak with her as she is not only professional and a subject matter expert, but warm and welcoming in the phone. Thank you, Audrey!
Working Veterans United team has by far exceeded our expectations when it came to buying our first house. They were quick, professional but concerned and caring. They kept the whole process moving forward in a timely fashion. We are still in shock how fast we became home owners!! Thank you Veterans United for helping us buy a home that we always dreamed of!!
Prompt, personal and courteous service.
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My experience with Veterans United was excellent from start to finish. The process was smooth and transparent, and the entire team was always professional and supportive. I’d definitely recommend Veterans United to any veteran looking to buy a home
Excellent service from beginning to closing. Scott a Brittany are the best….
We ran into a couple of problems last year when trying to buy a house..but Brian and his team walked us threw as to what to do and not do so that everything would go smoothly when I start the process again to buy a house. Now I can say we are home owners now. Great job Brian and your whole team.
Harry Basnight and his team, specifically Gloria Davey, were amazing throughout the entire refinance process. Very helpful and responsive every step of the way! Would recommend them to any wanting to buy or refinance a home!
Justin W. Is an asset to your company. A person of character. We experience above and beyond service from Justin. In regard to all not mention. The entire team at Veterans United is welcoming and customer service driven. Outstanding experience initial purchase and refinance.
Thanks for all your help. It was super easy
Matt made the whole refinancing process move along smoothly. Matt kept me apprised as the refinancing process progressed.
