I've done business with VU on 3 homes now and the first 2 were excellent but the 3rd time was NOT a charm. The app and website are down right horrible and way too problematic. I opened tickets and called the help desk but they weren't very helpful and when I was transferred to somebody that could allegedly help he was very rude on the phone. I probably won't be doing business with VU again in the future after this last interaction.
This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
Super helpful at every step. I spent a large portion of my time working with my Veterans United team while I was deployed, and they were incredibly helpful making it all work with my limited availability and remoteness. I’d recommend them everytime.
Super helpful in every step. I never felt rushed or pressured in anyway. Even after closing, they helped with setting up utilities, mail forwarding, and more. I am so thankful for my team.
I liked working with Veterans United. They have a lot of tools that help in the buying and move in process. In particular I would like to thank Stephen and his team for their support.
Once again, Drennan and his team did an amazing job getting everything done on time for closing. They are always knowledgeable, helpful and answered all my questions. Thank you!!!
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I can not express how grateful i am to the team. Excellent communication put in a ton of work. When i thought it wasn't going to work Jamie was there even after hours.
Colin and the whole Team at Veterans United were great to work with through the whole buying process. Very informative and prompt to answering any questions or concerns.
You will enjoy this potentially stressful endeavor work great ease with Veterans United!! Wish everyone could use this service! Makes me feel like my military service wasn't in vain after all!!Have NO FEAR Veterans Untied is here!
Scott is through and good at what he does
The best…always stayed up to date and answered all questions we had with ease and listened
Started out great, but then communication was kind of difficult. Would not get through by phone and emails were unanswered. Overall though, good experience.
Justin and his team were a pleasure to work with. Seamless process.
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Most people take at least a year or so to find a house it only took me five months. They matched me with great realtors in every state I was looking in to buy. The process was quick fast and straightforward. They handled everything with promptness and professionalism. At the start of closing “chef kiss” couldn’t have gone smoother. Got a great deal with a beating home and nice sized plot of land. My squad was great especially being a first time buyer. They have went above and beyond for me from start to finish. Highly recommend using them. Thanks again team you knocked it out the stratosphere.
Communication could have been better.
This was my first home to buy. I didn't have the slightest of what to do. But I received the best help possible help from every person I dealt with. It was only a month from start to close. I would definitly recommend Veterans United to anybody.
The loan team we had at Veterans United Home Loans was the absolute best. They were knowledgeable, experienced, and efficient. Additionally they cared about us as individuals. Never did we feel like just another loan. Business dealings are difficult enough and having Veterans United Home Loans and our loan team made all the difference!
Buying a home from Italy could have been a stressful experience, but Danny Kliethermes and Anna Barton made the entire process seamless. Their response times were incredibly fast, and they always took the time to answer every question I had. Even when I felt like I was asking a silly question, they reassured me that there are no dumb questions when buying a home, especially through Veterans United.Danny and Anna were professional, knowledgeable, and genuinely cared about making sure I understood each step of the process. Thanks to their guidance and support, purchasing our home from overseas was far easier than I ever expected. I couldn't be happier with the experience and would highly recommend both of them and Veterans United to anyone looking to buy a home.
Exceptional service, responsive and friendly. Would definitely work with this team again and I recommend them highly!
