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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,170 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

4.5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

4.5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

I found Veterans United several years ago and, after a bit of research, thought they'd be a good resource when we bought our next home. After moving around so many times over the years working for the Department of Defense, finding a mortgage lender that understood our issues and concerns was an important part of our process. We've never had one better. I would recommend your company to anyone looking to find a mortgage.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

The team I worked with at Veterans United were wonderful. They were very helpful and if I had any questions they had the answers for me immediately. I would definitely recommend using them if you’re looking for a home!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
Photo submission from Joseph S.

Happiness is going from a rental at 1300+ per month to our own house with a payment of less than $1000! Thanks to all!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

This is the fourth time since 2018 I have worked with Mike Dapkus and his team. They are always on top of everything and I have never had an issue when it comes to closing on or refinancing a house. Awesome team and always a pleasure to work with.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

She was great, everyone in the team was great and easy to communicate with especially when you have questions or need help with anything during the whole process.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend

Outstanding service and support through every step of the process. Great people to work with.

headshot image of Katie Tinker

Loan Officer: Katie Tinker

NMLS# 2423202

4 out of 5 Stars
Would Recommend

When a question is asked by the client answer it. As in answer the question that was asked. The exact question. Do not assume anything. Behave as if you are in boot camp dealing with a drill instructor. Answer the question that was asked. Not a F****** ounce of deviation from the literal application of the wording of the question.

Response from Veterans United

Hi Aaron,

I’m really sorry to hear that your questions weren’t answered directly throughout the process. I can understand how frustrating that must have been, especially when clear and straightforward communication is so important during something as big as buying a home. We should have made sure every one of your questions was addressed without any confusion or assumptions, and I apologize if we fell short on that.
My advocacy team would love the chance to hear more about what happened so we can look into it and improve. If you’d be open to chatting, please feel free to reach out directly at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend

I want to say Thank you to my loan team for all your hard work and making my life easier during the process. you guys were great and i highly recommend you guys anytime

headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars
Would Recommend
Photo submission from Jerome L.

Highly recommend

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Amazing services from top to bottom. Couldn’t be happier with the experience, A+++

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

I will to continue to build my retirement plan and I will do it through Veterans United!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4.5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

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5 out of 5 Stars
Would Recommend

A coworker stopped me today at work and wanted to talk to me. They told me that they have been thinking about buying a house for a while. I am going to recommend he give Jeremy a call to help with a VA Loan. I am also going to recommend our agent.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

4.5 out of 5 Stars
Would Recommend

Very positive experience throughout the process and made everything as easy as possible.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

I had a number of offers from other lenders but I couldn't imagine anyone being better than Veterans United Home Loans so once again team, Thanks!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
Photo submission from Kirt K.

I didn't think it was possible. Now I own a home. From beginning to end VU is there. Amazing!!!

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

I first learned of Veterans United in an online ad. At the time I was thinking of selling my property and moving to Michigan in about a year. There wasn't any pressure to buy or sell, the team wanted to work within my timeline. I highly recommend Beterans United for home loan needs.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I have worked with Nicole and few times and EVERY time it has went smoothly (For the things that she can control). If this is the caliber of employee that this organization employs i can understand why they came so highly recommended to me and why I will in turn HIGHLY recommend Veterans United and in particular-- My Nichole Barber!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Everything was smooth and everyone was very helpful I recommend you guys to my friend who’s buy his home in February

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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