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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,791

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Thank you!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any Vet out there. They are friendly, professional and treat you like family. They all responded immediately to any request/questions I had.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

I had to do very little work for my first home buying experience. My only real task was finding a house I wanted and once I did that, Veterans United took over and provided easy to understand instructions. Everything was scheduled and mapped out for me in an easy-to-use website and if I missed something they would call me to ensure I did not get behind. I will be using them again in the future.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

The loan team went above and beyond to make sure everything went according to plan. Working until midnight the day before closing to get everything in order, because bad weather in North Carolina slowed the process down. On a scale of 1 to 10, I would give that team a 15.

headshot image of Jeffery James

Loan Officer: Jeffery James

NMLS# 1721094

5 out of 5 Stars
Would Recommend

I'm very happy with my new home. Veterans united made the process painless. Thank you for helping me make my dream of owning a house come true

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

3 out of 5 Stars

Getting the loan was a very drawn out, stress-filled experience, one I would never want to repeat again.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Susan, we value your patience and commitment in sticking with your home buying journey. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

They have help my family and I get a house even when we didn’t think it was possible. They worked effortlessly to make it happen.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Veteran United will help you get your dream of owning a home again.

headshot image of Malcolm Swift

Loan Officer: Malcolm Swift

NMLS# 2086138

4.5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

The team as a whole were very responsive and made us feel comfortable throughout the whole homebuying process. We'll be recommending veterans united to friends and family in the future.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Veterans United cares about veterans and sincerely puts forth the extra effort and attention needed to help veterans and their families with home ownership.

headshot image of William Monsees

Loan Officer: William Monsees

NMLS# 2093499

5 out of 5 Stars
Would Recommend

My experience with Veteran's United was outstanding. My loan specialist was patient and proactive. She was 100% on my side from day one through closing. I will encourage my veteran child to use Veteran's United and hope that my loan specialist is available for her. I cannot see how the experience could have been better I rate it a 20 on a 1- 10 scale!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

4.5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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5 out of 5 Stars
Would Recommend

For a first time home buyer, working through Veterans United, was a simple , fast process. Would recommend to anybody!!

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

My experience with Veterans United was such a smooth and easy process. I was afraid my home buying experience would be challenging, although I quickly got pre-qualified for my home loan. The website is user-friendly, and the people who work at Veterans United are helpful! Everyone assigned to my team was attentive and willing to help me throughout the process. To name a few, Ben Long, Brooke Lutz, Lexi Myer, and Nicky Blevins are outstanding representatives! I would recommend this team above all the rest.Ben Long is a dedicated and highly motivated employee. I can tell that he enjoys his job and enjoys helping people. He went out of his way several times and worked hard with the team to accomplish the end goal and get my family and me into our first home. Without the motivation and positive of Ben Long, I would have lost the drive to continue to look for a home, especially in today's market. My family and I cannot thank Ben and his team enough! I will be recommending Ben to any of my fellow soldiers looking to use their VA home loan. Thank you, Ben, and your incredible team!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Veterans United Home Loans relentless pursuit of perfection defined my loan experience, from pre-qualification to close. My team exhibited the highest level of professionalism as razor sharp home loan professionals. Their focus on every detail left little doubt that my loan would close as scheduled. I highly recommend Veterans United Home Loans to anyone in the market for a home financing lender. Veterans United is simply the best.

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Veterans United guided me through the entire loan process from start to closing and beyond with ease. It was smooth! Always there for me and I am absolutely sure they will be there for my fellow veterans as well. I am just saying, you cannot go wrong with Veterans United. They are professional as professional gets.Jerry Mance
USMC Retired

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

1.5 out of 5 Stars
headshot image of Connie Pierce

Loan Officer: Connie Pierce

NMLS# 2170056

More Reviews

See all 409,791 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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