Yes I would highly recommend veterans united. They make everything so simple
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
My Loan team made this entire process easy and helped me out anytime I had a question about anything
Sarah was wonderful she made me feel like a person not a number if it wasn’t for her keeping me updated without me asking I would have pulled out of the deal Brett is a nice guy but the worst agent I ever dealt with he seemed to be looking out for the seller interest and himself not me I had to call for updates but he wouldn’t have any Sarah always had them if she didn’t she got back in a timely manner Brett wanted everything at his convenience he never gave any updates that I didn’t already know I would not recommend him for any veteran getting information from him was like pulling teeth I know he didn’t care because he was getting paid regardless I have no complaints about veterans united the team there was great
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Zach and his team were great to work with!!
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Everyone on team was great
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Derek and the whole team were all great. They led me through the process. I would like to tell them Thank, you for all you did for us.
Josh and the team was awesome!! Really helpful with everything!!
Veterans United made the whole transition to our new home a breeze. Everyone answered all of our questions before we could even ask!
Mary was phenomenal and made sure to check in on my husband frequently to ensure we were aware of all that was occurring.
Holly was very proactive and explained everything to ensure my husband and I were aware of all of the paperwork that was needed or being completed.
The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.
Web site was very helpful. ToDo lists was helpful to track all necessary required documents.
The only gripe I have is the to dose. I had to keep getting on the portal and there would be to dos. I never knew they were there unless I missed emails or something.
