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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,215 reviews
857 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,215 unfiltered reviews

Starting on Page 348 of 15,374. Return to Page 1

5 out of 5 Stars

Got me into my dream home and couldnt be happier

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Everyone was very helpful thank you

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars

The attention to detail and the understanding of my concerns were of the standard expected of professionals.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

My experience was unbelievable and phenomenal. I wish everybody who experienced buying a house could experience it the way that I did! It was easy, it was reassuring, it was inspiring, it was uplifting. Chelsea did a wonderful job and she's my friend for life. Thank you for everything!

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Photo submission from Susan B.

It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars

The team made the house buying process way easier like im just buying candy from the store.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Really appreciate the time and effort you put into the loan process. Liked the breakdown of the to dos And simplicity! Also the credit review was very helpful in me managing my debt and what I needed to focus on! Thank you!

headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

Ready to see for yourself?

Experience first-hand why 367,416 homeowners give us a perfect score!

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5 out of 5 Stars

Drew Tillman was fantastic!(even tho he’s a Chiefs fan) he went above and behind to get my loan done. He worked past his normal working hours to ensure my questions were answered and documents were sent it. Dawn was fantastic as well! She helped calm my nerves and anxiety through the entire process. She had no problem answering my million questions and communicated with me every step of the way. The process was just under a month and me and my family are enjoying our amazing home. I can’t thank this team enough! So glad I got paired with this team!!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Veterans United is the best. I really love the open communication . If I had a question it was answered. JB Barton! I’ll say his name again JB Barton is awesome. I worked with him when I purchased my home and I worked him again when my family and I refinanced on our home. In between that if I had a question he always answered. If the rates went down but not to what we discussed he would openly communicate that to my family and I. It is because of JB Barton why I would recommend Veterans United to my fellow comrades.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Photo submission from Keith B.

The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Very helpful and knowledgeable.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars

Madi Reynolds was my main point of contact and she was awesome. She walked me through each step, and the process was not painful at all.
Josh Capron very helpful as well when he needed to step in and helped a lot through the process as well.
Thank you Madi and Josh.Lynn

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

My teacher through this whole process was absolutely amazing we where absolutely impressed and will be more then happy to recommend you guys every time thank yall again so much

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

0.5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

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