Buying a home without a realtor is a daunting process, but Kris Ball and his Team didn’t hesitate to step up and help me navigate the process.
We are filled with deepest gratitude for VU! Customer service is second to none! We felt like we were cared for like family…reminded me of our Air Force family when I was active duty!
Every person i speak with about buying a home i always recommend Greg as a loan officer.
This whole process had seemed so overwhelming at the start and throughout the process it just became so much easier due to the fact that we had such an amazing team to help us buy our new home. We definitely don't know how we could have done it without them and we are extremely happy with the end result.
Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.
This is our second home we bought through Veterans United. This process was much smoother than the first. Customer service team worked tirelessly to provide regular updates and were transparent throughout the entire process. Bravo Zulu to VU for affording my family the opportunity to own a home for the second time.
Things took a little longer to get processed than we expected; however, in the end, everything worked out great. Thank you.
From the very beginning, Veterans United gave us the information and confidence we needed to go forward with the home buying process. Communications and concerns were addressed quickly, even after regular business hours. With phone calls, texting, emails and the online app, the process was quick and easy to completed throughout. I would recommend Veterans United as a top notch loan processing company.
I would highly recommend Veterans United.
Team did an outstanding job, they were quick to complete any tasks and updated us as soon as possible on anything, would recommend them to anyone
Very good people skills. Good communication
They made the process very painless, and I got a great deal
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Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
Being a first time home buyer can be overwhelming. The process altogether definitely had its ups and downs but overall my team was awesome. Any questions I had they were more than willing to give me the answers and reassurance I needed. I have already recommended them to one of my closest friends and I pray that come out of it with the same success or better!
Just a big thanks to Schandler Rogers for everything he's done for me.
I appreciate how my loan officer ( Trey) went an extra mile to help me when I needed to figure out how to wire closing costs. I appreciated that so much.
I have owned several homes, however, this team was the best. They made our home buying experience a pleasure! Thank you team for EVERYTHING!
