The overall experience has been phenomenal. Working with Don S. and Jeremy P. Made the process smooth and worry free during an inherently stressful process.
Over promised then put us through the ringer to actually qualify
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
I will never go through anyone else when purchasing a home! Karol, and her team are worth their weight in gold! There was never a time that I needed something, and they didn't come through for me quickly, and with such kind professionalism. 10/10 they are the absolute best!!!
Great people. Great service. And literally hand Walked my through this
The process was a breeze and we were deeply supported through every aspect!
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I will never use anyone else again!
Communication great. Unfortunately unnecessary steps costing my wife and more money. But over all good experience
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
The whole team is very helpful and a pleasure to work with.
Derrick took care of everything
Nick is very professional and has made all interactions comfortable.
Not only did Derek listen to all of our concerns he took the time to answer all our questions. We ran into some crazy uncommon issues and his team handeled it all and went above and beyond to make sure we didn't worry or stress out. They were so attentive and involved in everything. They were so prompt responding to everything. I will not work with another company!!! Veterans United is outstanding!
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Sam was amazing in every way an answers everything an is great with answering the phone
The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.
Rob and his crew were always responsive to our request and questions. It made this extremely intense transaction easy to deal with.
Dalton and the team at Veterans United did an outstanding job assisting me purchase my new house! Whenever I had questions Dalton would answer them quickly ensuring that I understood what he was telling me. With the documents that Veterans United needed being submitted electronically it made the closing process a breeze.
