Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.
Great group to work with, they will answer all your questions. They keep you in the loop the whole way and they are very knowledgeable on what they do and very professional. If you need a group to work with using a V.A. loan, they do a great job!
Quick, easy, and smooth process, which is just the way I like it. I have no complaints.
Evan Mahuys is a standout loan officer. We talked to other companies about offers and then brought them to Evan and he matched it and still got us a loan for cheaper! Amazing at his profession.
Anna is amazing. She was exceptionally knowledgeable, and if I was to stump her on anything, she made sure to seek out the correct information. She kept me well informed pf everything that was happening, including what steps I needed to take to complete the refinace. She contacted me the day the rates dropped and was able to lock me in on a considerably lower rate. The new rate has given our family some breathing room in this tough economy. I could not be more pleased with the entire process.
Sarah and Madison were a dynamic duo. They were amazing keeping me informed every step of the way answering every question I had and being amazing through the entire process. They saved me.
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Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.
