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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,603 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,603 unfiltered reviews

Starting on Page 3506 of 14,887. Return to Page 1

5 out of 5 Stars

Kenny was great!!! My wife and I had a previous bad experience with veterans United but we decided to try again and we couldn't have asked for a better experience and person to help us with purchasing our first home from the first contact to the end he has gone above and beyond our expectations and I would without a doubt do it again!Curtis was amazing to work with and very on top of things making the process easy and stress free. If anything was needed I know shortly after he did what paperwork was needed to ensure we got our home and it was always take your time and don't stress out about things when working with him. While he took vacation due to family reasons Emily took over for him and she did a great job as well with informing me of things that were needed and answering any questions.Kenny and his team are by far the best and trust me I've dealt with other employees from Veterans United and Kenny, Curtis, Emily and Francis are the best you will get!!!!!!Thank you all so much !!!!!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Macie Baglin

Loan Officer: Macie Baglin

NMLS# 2132433

4 out of 5 Stars

I appreciate the help and patience with ROV letter. Definitely was a big help thanks!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

3.5 out of 5 Stars
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Photo submission from Donald T.

Happy in Up North Michigan. Thank you, Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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Check My Eligibility
5 out of 5 Stars

Super easy and very informative team member that helped me through this very stressful process of getting a home! Absolutely recommend using them!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

As Matt knows, the appraiser was worthless. I know we started waiting for the appraiser around December 20th and I think the appraisal arrived on January 4th with numerous errors which needed correction. The appraiser spend more time sending responses saying the appraisal would be uploaded and never following through with her promises. We ended up staying in a motel for 2 weeks. Also had to $40/day for the u-haul truck. Between the hotel and truck it cost me close to $2000 more due to the appraisers inability to complete her appraisal. Matt, Paul were fantastic through the whole process. If I asked questions, promptly answered them in decent time. I certainly will recommend Matt and his team to any fellow veterans. Veterans United was outstanding. Thanks from Shaun and myself.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

I would enthusiastically recommend the whole team!!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Working with my loan team from Veterans United was wonderful. They were so patient and explained every step of the process.

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars

This was the second home I’ve purchased using Veterans United, and I would use them
Over and over again.
From the house warming gift/welcome package to the consistent customer support any time I had questions or concerns. They make this process so easy and stress free. Highly recommend!

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

Best of best experience.Professionalism and excellence personified in this team.Thanks again guys.

headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

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Experience first-hand why 354,796 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans this is definitely the best VA lending company. Highly recommend their service.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

The teams at Veterans United have the best customer service! Being a first time homebuyer, I was hesitant about the home buying process. My team made every part an absolute pleasure! They always had answers and details to any questions and went above and beyond with the loan process to the home buying concierge service. Veterans United made us feel like a part of the family, and I will always choose them for any other home purchase in the future!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

The Veterans United team that I worked with to purchase my new house was really helpful and resourceful they were able to get me in my new house in about 6 weeks after the offer was excepted ... Thanks Veterans United.....

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Can't ask for a better loan team, always there to answer any calls and concerns!!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Everyone was super friendly and helpful. They were in constant communication with me to give me updates and ask if I needed anything. The portal was super easy to navigate and upload documents to.

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

I was very lucky I had such a great team everybody helped me very much thank you!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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