Easy process. Only issue I had was the realtor VU tried to set me up with. Other than that, on point.
It has been a pleasure working with Veterans United. The checklist they provide to help you with things needed for the underwriter. Very friendly and helpful. Best experience with home buying. Thank you Veterans Untied
Great service
First time home buyers overall our experience we not as smooth as it should have been.... we had appraiser issues... we were told that after the initial issues were identified the appraiser had gone back and found new issues.... later came to find out that they had mixed up the houses which pushed us back 2 days on closing... how that even happened is beyond me
They made sure that I was protected and helped my family finally break free from the cycle of renting.
Again, these folks worked hard for me. I'm glad i went through this process with them. I will use them again when i move and buy another house.
I should have started with Veterans United to begin with! I went with a local lender for my first mortgage, and they just didn't get how to handle VA loans although stating that they did. A lender not knowing the VA loan process caused a significant amount of stress and extra work with underwriters on my part to provide clarification on law and calculations related to how this type of loan works. Veterans United does this for a living. I was amazed at how organized their web interface was, and how streamlined they have their processes. The team assigned to me was professional and courteous, and made me feel like my refinance was the highest priority. I never knew that this process could be exciting and stress free, and that's what Veterans United has created here for you.
Thanks to Brett Peters, Gwen, Tegan and Pam were amazing. Thanks again for all you did.
Working long distance with Veterans United was new to me. The Honolulu loan specialists and their computer set-up for handling my loan request from Maui worked for me. I would like to thank them for their patience and timeliness in working with the Maui businesses contracted to assist me in finalizing my loan.
Our team of Nick and Haley was amazing! Quick to respond to our questions throughout the process. We could not be more pleased with the process and how our team worked for us. Previous Re-Fi experiences have moved us about from one agent to another making the process confusing and frustrating. This experience was completely different, one team throughout the process. We would highly recommend Veterans United.O. Kip Rummel
CW5, US Army (RET)
These guys went above and beyond for me! Available through calls, text, and email so you can get into contact with your team when you want to. If you are a veteran I highly recommend using Veterans United when buying your home. They will treat you like family.
Make sure they understand what you need first off. Then ensure they keep you informed of any changes. Plus be prepared to pay a bigger down payment then expected. We got down to the last minute before the house we wanted was sold so we were left with few options.
