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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,796

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,796 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

4.5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

Working with Veterans United was an extremely easy process. From the moment I got preapproved all the way through the closing process my team helped me every step of the way. The real estate agent that they worked with in the area was super helpful and incredibly knowledgeable.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

2 out of 5 Stars

I would recommend a local loan team. Veterans United has such a large book of business it is hard to feel like your situation matters to them.

Response from Veterans United

Thank you for sharing your experience, Greg. Our commitment to providing excellent service means that your feedback is valuable. We apologize for any time that you felt we could have done better. Our Client Advocate team will use your comments to ensure we are considering ways to improve, and we hope your new home serves you well in the future.

4.5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

I was always skeptical with working with veterans United I've heard friends having issues but our experience was wonderful. We wouldn't change it for anything Bo Clapp is a very respectful gentleman and has the best workmanship in respectful to anybody we appreciate everything he has done for us and we are so happy he was able to help us close the house.

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Thank you for your support in this and look forward to continuing working with Veterans United in the future.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

If looking to purchase a home please consider Veterans United Home Loans. The whole team was fantastic throughout my process from providing a checklist to keeping me on track to the friendly staff. You won’t regret utilizing this great resource!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Hopefully everyone else is as lucky as I am to work with Mr. Brent and his loan team! Effortless experience!

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Brittany Miller - thank you for taking all of my calls and being just as proactive as I was. I know you worked very hard on this. Thank you!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

1st class all the way through the process. I am very impressed.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4 out of 5 Stars
Would Recommend
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

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5 out of 5 Stars
Would Recommend

Without VU I would not be able to say I am a first time homeowner! We could not have gone through this process in our own. Everyone on our team displayed top notch expertise and made me feel confident throughout the entire process. They checked in at all the right times. Answered any and all questions & concerns in a timely fashion. Completing tasks and signing documents electronically was so simple! They didn’t skip a beat and worked diligently on our behalf. From the beginning handbook & socks to the unexpected happy mail included a monogrammed & personalized welcome home mat! The attention to detail & finishing touches like that makes VU standout and are a true class act. I have no doubt that if I buy an home again it will be with VU. I urge all Veterans to consider VU and take advantage of all the benefits we earned.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

If your looking for a home loan. No better lender than Veterans United. I didnt have the best credit, but after working with the light house credit repair, offered by Veterans unoted within a year i got my pre approval and my dream of owning my home has come true. Thank you Veterans United, you had my back the whole way.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Whitlee Goostree

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

These people know their stuff, love to help veterans, and always look at the best interest for us. They personally make sure that they do everything in their power to make the home buying process as seamless as possible and man did they ever!

headshot image of Malcolm Swift

Loan Officer: Malcolm Swift

NMLS# 2086138

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

More Reviews

See all 409,796 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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