As a first time home buyer I learned a lot and everyone did a great job at helping me through this process and answering all my questions! 👍🏾
The process to buying a home is definitely a wild roller coaster. It had its up and its downs but with such an amazing team that worked close at hand with my realtor, not only did they get my family into our new home, but they helped me look for the cheapest and easiest route! This was an amazing journey and glad I stuck with Veterans United!
I have worked with Michael Pitts since our very first home back in 2011, and his patience and professionalism is beyond standards!
Excellent
The entire team was great to work with. They answered all of our questions, kept in communication, and help ease our worries with the entire process.
I would personally prefer if I received all the todo list at once instead of in parts that way I can do everything on one day of doing some here and there and last minute to do list I’m not a fan of.
If you're a first time home buyer, I would HIGHLY recommend Veterans United. Taylor and Natalie made the process so simple and the videos were super helpful! The VU website is user friendly. I was terrified of the home buying process and am now shocked at how simple it was...all thanks to my team :). Thank you Veterans United for changing our lives!
Daren and his team are absolutely phenomenal and I will not only recommend him by name to people I know looking to buy or refinance, but if I’m ever in the position to refinance or buy he will be my go to!!
I believe that being a home owner is still an American dream. I would love to continue getting my interest rate down so that I, a single grandparent can not only manage my mortgage better but have more opportunities to do things with my granddaughter. Disney World would be nice.... keep up the hard work VU and I know we will get there.
Can't say enough! You guys are awesome.
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I truly did not know what to expect, but my team made it easy. Everyone was so attentive and knowledgeable. I enjoyed the process.
Veterans United is an amazing company! I worked with Chris Lunn and his and they did not disappoint. I had a green and easy experience so thank you guys for everything!
Was by far the easiest thing to buy our home with Veterans United with my VA Loan. They are incredibly efficient and made the entire process so easy. They're great communicators and are the web portal was so easy to use and all of my loan packet was easily accessible. 5/5 stars. They really take care of us veterans!!
I would not recommend VU because I felt like I was just treated like a number and not a person. Also, I don't like the fact that they use veterans in the title, but they are not associated with any Veterans associations.
Response from Veterans United
Hey Robert,
I'm really sorry to hear that your experience with us left you feeling like just a number. That’s the last thing we want for anyone who works with us. You deserve to feel respected and valued throughout the home loan process, and it’s clear we fell short here.
I also want to address your concern about our name. While we aren't officially affiliated with a veterans organization, our mission has always been to serve those who've served our country by providing personalized home loan services for veterans and their families. We take that responsibility seriously, and I’m sorry if that wasn’t your experience.
We’d love the chance to learn more about what specifically happened during your loan process, and if you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.
Excellent experience working with Vetersns United. A Knowledgeable loan team worked with me on my home buying process that was always quick to respond to questions - which made the whole process so much easier.
