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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,619 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,619 unfiltered reviews

Starting on Page 3735 of 14,888. Return to Page 1

5 out of 5 Stars

My home buying experience with this great team at Veterans United was outstanding! The whole process from the beginning to the close was seamless and stress-free. I would gladly work with them again in the future and recommend them to friends and family for sure!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

0.5 out of 5 Stars

I would recommend that you all give all information to the sellers before focusing on gaining revenue. As a veteran that went to war should be able to be treated with dignity and have the correct process done when purchasing a home. A house should be having mold issues & etc. when a vet call to seek help, you all should help to assist them in every way.

Response from Veterans United

Randy,

I want you to know our Client Advocates are here for you when things don't go as expected. We're here to listen and help however we can when you need an extra set of eyes on how things went. If you need help with anything else after closing please don't hesitate to reach out.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

This entire experience was phenomenal. The whole team kept in touch and communicated regularly. They were all kind and patient and made this process so easy. I couldn’t recommend them enough to anyone who wants to feel like they are part of the team and wants to experience as little stress as possible. They were all truly exceptional.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

4.5 out of 5 Stars
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

3.5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

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4.5 out of 5 Stars
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Excellent people, very patient answered every concern we had, thanks for everything

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

I was a little nervous, well really very nervous about buying a home! Plus, buying home over 1500 miles from where we were currently living without ever walking into the house!
Tim and everyone we worked with through Veterans United made the process easy and less stressful. I loved being able to “sign” everything online!! The only in person signing was at closing. They even managed to get V.A. To straighten out my personal info that I have been trying to get done for many years!!!! I would recommend Tim and his entire crew to all veterans trying to buy a home.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

2.5 out of 5 Stars

Veterans United need to be very clear about what bonus customers get for using more than one service with them. I was told by VU reps I will get $1000 bonus at closing and when closing came, they said my bonus was a reduction rate on mortgage to match my estimate from NavFed was my bonus. I refered many people before this happened to Veterans United, but after making my homebuying experience so sour with the bonus miscommunication, I will never refer VU to anyone ever again!

Response from Veterans United

Thank you for taking time to communicate your feedback, Monica. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to maintain excellent service. While we cannot make up for the fact that expectations were not exceeded, it is important that we always look for ways to improve for future customers. If you wish to share more information, then please feel encouraged to contact us for further support.

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

We w

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

I'll be recommending to my veteran friends/family.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

Veterans United goes above and beyond the expectations of the average home lender. Their staff is kind and respectful and they will do anything in their power to get you and your family in a home that suits your needs as well as your wants. My Veterans United team made the overwhelming process of obtaining a VA home loan easy and stress free. I would recommend Veterans United their staff to any military member looking to purchase a home.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of CJ Harrawood

Loan Officer: CJ Harrawood

NMLS# 2177972

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

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