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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,304 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,304 unfiltered reviews

Starting on Page 3739 of 14,844. Return to Page 1

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Thank you for helping me get my home! Thank you for all the videos and FAQ. Took a lot of guess work.

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

1.5 out of 5 Stars

I'm seriously considering reporting Veteran's United to the Better Business Bureau.I would like someone to contact me regarding the manner in which my loan was handled.

Response from Veterans United

Craig,

Thanks for bringing this to us. I hope Client Advocate was able to cover everything you had for us. If anything else comes up, please don't hesitate to reach back out directly. We'll jump right in to see if we can help.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars

I honestly would recommend you to other people. I felt like the team really looked out for me

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Veterans united is the only agency I have ever worked with, the whole team was there any time I had a question. They really do work hard for veterans, and it was an amazing but sometimes hectic experience. However we are now in our new home, and it wouldn't have been possible without an amazing team. Again thank you all.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

We were working with another company before and in the time it took them to not approve us VU approved us helped us find a home and clear to close. Just hrs after calling I had a pre approval letter for exactly how much I needed and a whole team of people there to help. They did almost everything for us. The process so was unbelievably easy. I’ll always recommend them to all of the soldiers I’ve lead

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
headshot image of Chris Phillips

Branch Manager: Chris Phillips

NMLS# 1927505

4 out of 5 Stars

I believe you guys have an amazing system, if not the best Veteran loan services. I really love the whole set up from the website to the myveteranunited app. It's felt like a roamap with traffic signs that guide and lead you along the home buying process. Your system is very user friendly.

headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

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3.5 out of 5 Stars

Veterans United has blessed me with my first home!! So I’m thankful for that.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

Our team was so helpful and made everything go smoothly! I cannot thank them enough for everything they've done!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

I would highly recommend other veterans to use Veterans United for their home buying. They were an excellent group of very knowledgeable people that made my home buying go very smoothly

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

I have had an amazing experience.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

Everyone did a great job helping me in this process and we’re very informative and genuine people, thank you.

headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

4.5 out of 5 Stars

This was my first time buying a home. After hearing all the horror stories of all the "hidden fees" and that it could take "several months to close", the team at Veterans United definitely changed my mind. Dare I say, made my friends jealous that they did not have as good of an experience as I did.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

4.5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Had a awesome experience, and found the right home for me. Will definitely use them again.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

Ready to see for yourself?

Experience first-hand why 353,665 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Kara Muenks was another honorable mention for me. She also always answered her phone. I was able to ask her anything and she had an answer. She worked very hard especially right at the end of the process!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

I would insert hear exactly what I said above! Use that in your commercial! 😆

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

After my fabulous experience with my loan officer, Nathan Bitner, I would advise other home buyers to ensure their loan officer listens to them, remains in contact with them, and works seamlessly. It was great working with a team that knows what we experience as veterans and how to help us through the process. I would recommend Veterans United and Nathan Bitner to family and friends looking to buy a home.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4 out of 5 Stars

Long process but they were informative and helpful

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

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