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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,069

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 419,069 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend

The team did great! My wife and I were week informed throughout the entire process and all of our concerns were addressed.

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
Photo submission from William G.

If you are considering buying a home using a VA Loan then give Veterans United a call. They walked us through every step and ensured that we knew what was expected all along the way. I am extremely pleased and grateful to the team members at Veterans United for assisting us in getting our new home. The communication from and with team members was superb, and the ability to provide needed documents directly to our file through the portal was very efficient. We did not experience any of the nightmare scenarios so many other people have expressed with other lenders. Thank you to Veterans United and their entire staff.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

I absolutely loved the service and communication from the team. I will absolutely recommend to family and friends

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Veterans United makes you feel like family and they treat you as such! Extremely communicative, knowledgeable and any stress that may arise...they take it from you and handle it behind the scenes! My team was exceptional and not only did my entire process stay on a short time schedule, but we actually closed 10 days early because of Veterans United! I will use them for every home purchase

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

The guy that helped me when I initially was contacted by veterans United, his name was Austin. He was incredibly helpful and professional. He (much like Jeremy) gave me very concise and transparent feedback for all of my questions and offered information that I hadn't even though to ask but was very helpful to the decision making process. Huge shout-out to Austin.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Great team and would recommend them to anyone looking for a great lender.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

For someone who was scared to buy a house because I knew nothing, the amount of help felt as if I’ve bought many houses before. Everyone was so helpful. Highly recommend and will be referring all veterans.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
Photo submission from John E.

I would highly recommend Veterans United for buying a home. I never thought that I would be able to get a home because people I know talked about how hard it was to purchase a home. From the first phone call to my loan officer to the closing on our home, everything just fell into place because of not just the expertise of my loan officer Fahad Abdul, but his friendly and cordial manner and interest in me as a person made the whole experience a very good one. I never thought that I would be able to own my own home but they made it possible. From finding the best way to get you in a house, to getting the right realtor for you, they are on point. We are celebrating Christmas in a house of our very own thanks to Veterans United!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Great team of professionals !

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

*****
From the very beginning of the refinancing process to its successful conclusion, Veterans United Home Loans has proven to be an exceptional company that truly understands and prioritizes the needs of veterans. Their commitment to excellence and unwavering support made this journey smooth and incredibly reassuring during a challenging time for my family.The entire team went above and beyond to ensure we felt supported every step of the way. Their professionalism, patience, and dedication to answering all of my questions—no matter how frequent or detailed—were nothing short of extraordinary. Even as I sought updates weekly, they maintained their courteous demeanor and provided clear and timely responses, easing my anxieties and building my confidence in the process.
What sets Veterans United apart is its genuine care for veterans and their families. They don’t just treat you like a customer; they treat you like family. They understand the unique challenges veterans face and work tirelessly to provide solutions.Their efforts have had a profound impact on our lives, helping us achieve a sense of financial relief and stability.
Thanks to the incredible team at Veterans United, my family and I can now move forward with peace of mind, celebrating the holidays and welcoming a fresh start to the New Year. If you are a veteran seeking a company that truly puts your best interests at heart, look no further than Veterans United Home Loans. They are simply the best in the business.To the fantastic team at Veterans United:
Thank you for your outstanding service and for being a beacon of hope for veterans like me. You have made a lasting difference, and I am forever grateful.Warm regards,
Chanra and the Ngin Family

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

The team was very professional. Thank you. It’s my pleasure to work with you. Thank you.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

We would recommend VAU to anyone looking for a home loan!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

0.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
Photo submission from Roger B.

Awesome experience I would recommend Veterans United to anyone who is looking for a home loan.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The entire team was kind, responsive and professional!!! We found the whole process intuitive, poised and professional. I have had 14 closings in my life and this was by far the easiest!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4.5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

From the start the Veteran United Team I was placed with has had my back the entire process. Communication and detailed plans to ensure I transitioned into a home was not stressful. It was educational and put into terms that were understandable. There were times when documents were looked over 3 times to ensure they were correct as well as ensuring I was getting the best deal for my home. Twice the rating was dropped which made the wait worth it. After a month of anticipation and family/friends encouragement, was finally able to have my home, just in time for Christmas, which made this even more special!! Can not thank Veterans United enough!!!

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

I’ve had such a great experience working with my veterans United team- Chris/Drew/Sara/Miranda. Everyone was super helpful, prompt with responses, and pleasant to work with. I’m forever grateful for there help to make this new move/purchase so seamless.

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

More Reviews

See all 419,069 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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