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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

418,401

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 418,401 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Second time working with Veterans United. Everyone I've dealt with been very squared away professional and courteous. Any snags that were encountered we're dealt with very fast.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4 out of 5 Stars
Would Recommend

Everyone was very helpful and available to answer any questions I had

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Mic dropped

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
Photo submission from Gerald S.

Great team to work with. They will work hard for the veteran if the vet does their part. Matt and Deana was great to work with. I do appreciate all the work and time they put into getting my refinance done. Great job guys, A big thank you. Gerald Saucier

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

The overall experience I had with Veterans United left me more than satisfied but also greatful. Everyone was knowledgeable and explained things super easy for someone who had zero experience with the home buying/refinance processes. Teams like Scott Davis' are exceptional and are definitely an asset to companies such as Veterans United.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

We love you Taylor!!! You are awesome!!!👏

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

The whole team was awesome!

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

With the team's assistance we were able to close on our home early. They all made this experience worth it! I will be recommend Veterans United to all of my family and friends who are Veterans.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Very pleased with the team at Veterans United , you all made this experience very special.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
Photo submission from Amber S.

I cannot say enough about Veterans United. My team put me in contact with a great realtor and they worked as a team to make sure everything went smoothly for me. I know that a lot was done behind the scenes that I may not understand, and I appreciate Tom and Kyle keeping everything simple, while providing me with the information necessary to make decisions. I'd highly recommend everyone I worked with to close on my home, from Tom and Kyle at Veterans United, to Phyllis, my realtor.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Veterans United was an easy decision to go with, however they need to review their app and the functionality of the app. Several times throughout the process I would get email notification that there was an item in my to do list but when I opened up the the To-Do-List there was nothing for me to update or review. This caused numerous delays in the process. Also, it would benefit future customers if VU had all documents posted in the To-Do-List that was required from start to finish. Again I was having to upload documents every week. This also caused multiple delays, because Sam wouldn't be able to move forward with the underwriting because they were waiting on another document. Also I was way more involved in retrieving certain documents and facilitating communication between VU, the insurance company and the , title company than I ever been with any other refinance. From start to finish the process took almost two months. Most refis are done within two to three weeks. Other than the delays and hiccups with the app not updating as it should, I am happy we stayed with VU. There were times I heavily considered going with another company however due to Samantha Grahams hard work and keeping me updated I decided to stick with VU. Thank you again Sam.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

The team, Merrie Ellis, Mike Keith, and Adriana Oms were so helpful. They were always ready to answer questions, work their magic efficiently, and kept things running so smoothly. I appreciate all of their hard work.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Everyone on my team did a fantastic job working with me on this home purchase. Austin and my realtor dealt with a lot of delays, from a delay caused by me un-retiring and returning to work, to a delay caused by damage from hurricane Milton. They were great in dealing with all of these and acted in a very professional manner throughout.

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

Thank yall for everything you did! We appreciate all of y’all’s time and effort and will definitely suggest VU and Dawanna Brown in the future!!!!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

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5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

Haley and her team were amazing!

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
Photo submission from Todd H.

This is my second home purchase. And Veterans United made the process actually enjoyable. I would recommend to anybody. Thank you for all your help.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

It was a great pleasure working with Casey and his team!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Veterans United has been very open and supportive towards veterans such as myself I’m glad they’re here helping us out and are open and honest to us

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

More Reviews

See all 418,401 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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