My wife and I are so grateful for our Veterans United experience
The outside vendor used in the desktop appraisal was poor and less than flexible. I paid to expedite the appraisal and they did the wrong appraisal and made no concerted effort to correct their mistake. This caused me to seek two extension and miss the original closing by three weeks which caused added expenses for VU and myself. VU was very accommodating in adjust as much as they could.
Great experience! The only loan company we will use.
Becca Terry was awesome as well
If you are a military member, I would absolutely recommend going through Veterans United! I tried using another loan company and they did not understand anything about military pay and just made the process even more complicated and difficult. The Veterans United Team was extremely attentive and understood the unique aspects of military life to ensure a smooth loan refinance process. Thank you for making this process easy for me!!
Being overseas in the military you would think the process would be hard. But I can’t relate due to the wonderful staff here they made the process so easy for me and less stressful. The outcome was wonderful and I’m very happy to have choose them. They won’t disappoint.
Very pleased with everything, my wife and I are extremely happy.
I can’t imagine there being a better lender out there.
Veterans United is the one stop shop for everything you need while selling & buying a new home.
I was glad to get the help from Vetereans United . I don't believe I could have done it with out your help .
The underwriting process was very trying and frustrating. I felt the underwriter did not have a understanding of both my finances and obligations as well as the redundant request for the same information. The need to explain and justify an optional choice for past expenses to include letters, transcripts and course and fee statements for my children college was (in my opinion) completely unnecessary and a waste of time and intrusive. Had it not been for Whitney, I would have cancelled the loan and the process.
Response from Veterans United
Hi John, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.
Working with Veterans United on our home refinance was super easy and everything went very smooth. If you are thinking about refinancing your existing home loan you should give Veterans United a call you will be happy you did. They will take good care of you from start to finish.
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I Closed on a house today 😭
Everyone was extremely knowledgeable in their respective parts of the team making the home buying experience easy especially for a first-time buyer! Thank you everyone!
If you are a veteran and looking to buy a home Veterans United is for you. I was quickly pre-approved and once I selected my new home I got my final approval in no time with very little hassle, and quickly closed on my new home. Thank you Veterans United!
To: #The Hottest Yeam Out!
Greg, Nichole, Caitlyn, and Andrew
This team is simply amazing. From the initial phone call to the closing they were there every step of way. They were there for every question or concern with no hesitation to help. this group has truly set a standard so high it would be Impossible to duplicate. Through the entire roller coaster ride of emotions and signatures they will hold tour hand and assure you that they care and have your back for the long haul. Ten toes down this is the team above teams.
