Tiffany Wallace And Tara Fuemmeler were both AMAZING! Getting through this closing process would have been a lot more stressful without their help and guidance! Thank you so much!
My Team Veterans United provided exceptional support throughout my homebuying process. The team guided me through every step and consistently made themselves available, no matter the time. Team 5801 always picked up and ensured I had the answers and assistance I needed. I’m truly grateful for their dedication and outstanding service.Thank you again, Team
Asli Wissmann was wonderful to work with throughout the process. My relator was not great and Asli went above and beyond to help me and my family.
I will gladly refer anyone of my U.S. Marine Corps brothers to Adam Craig and Veterans United Home Loans. Thank you from the bottom of my heart.
Holly Ragan and her team made our home buying experience a breeze! Their customer support exceeded all our expectations. Her attention to detail, wicked fast communication, and knowledge made us feel confident and at ease throughout the whole process. Thank you Holly and team!
Ben and his team have been amazing while purchasing a home to return to after a 7 year PCS tour. I cannot recommend a better or more professional group of people working tirelessly to ensure my family and I were taken care of even with a 16 hour time difference. Thank you all, my family and I appreciate everything you have done and will do to ensure we have a home.
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Navigating a home purchase with a mortgage is very confusing at times with all the hurdles that need to be overcome.Thank you Veterans United for guiding us through this, every step of the way.
The team was amazing. Very fast and efficient. Saved us a lot of time
From the beginning to the end, Veterans United helped us in the process of buying a new home. There was never a disconnection with Veterans United because they were always on top of the process. We appreciate their integrity, commitment, professionalism and great communication. Dan Hopkins and his TEAM ROCK! We are very happy with deciding to go with Veterans United when we were looking to buy a home. We would recommend others to our Team at VETERANS UNITED. THANK YOU VETERANS UNITED FOR EVERYTHING YOU DID FOR US. WE LOVE OUR NEW HOME. IF IT WASN'T FOR YOU THIS COULD NOT HAVE HAPPENED. WHAT A BLESSING!
Thank you for making this a seamless process!!
Emmy and team handled all questions and were upfront, honest, and professional.
Initial contact was met with hubris and a bit of arrogance when asked about capability regarding expedited process. Excusable if it is warranted but we closed two days late and critical milestones I wanted met were not.
I was told by the team as long as I provide responses within 24 hours, my timeline would be met and that also turned out not to be the case.My rate I was given as an estimate was no higher than 5.4%. I understand if I landed in the upper echelon of that, but even an estimate was off as my rate was 5.65%. If their estimates are this wrong and start the process and find out the. u estimates aren’t accurate it’s hard to turn back at that point.I found myself having to essentially check in almost daily to get a response and updates.There was a significant lack of attention to detail. They asked for emails, did not check them and could cost me ~$700+ at closing due to missed email attachments and not being thorough in their process.I would be hard pressed to use VU again whether it’s for my next property or refinancing. When buying a $1M+ home, I expect better. If performed like this at my job, I’d be out on a performance improvement plan. Not sure how service got significantly worse after buying my first home but sure do not plan on sticking around to see if it gets better.The best part about working with VU is that it is now finally over.
Absolute joy to work with, the crew I had was phenominal and extremely efficient.
Veterans United Home Loans is an amazing company to assist Veterans like myself in this home buying process. My husband and I have been told that we will not be in a position to purchase a home for a long time by several other home loan programs. We were so discouraged and thought that we will have to rent homes forever. The first time I had contact with Shannon in the Lighthouse Program, I felt a sense of support immediately. Shannon was able to assist us in creating a plan over a 12 month period to move us towards home ownership. Once we were in a position to qualify for a loan, Shannon immediately connected us to a local office to start the process of buying a home. We were able to secure a preapproval in about 2 weeks. Rebekah Emerick was able to assist us in purchasing our first home in about a 60 day time period. The process was surprising painless, and I know that it was all because Rebekah and her team worked extremely hard to make our dreams come true. The Hunt family would like to say THANK YOU to the Veterans United Home Loans team in Savannah, Georgia for helping us achieve the American dream of home ownership.
Unbelievable support! The whole team was patient with us, answered every question and exceeded every one of our needs and requests. They were available whenever we called or would return calls within minutes of us reaching out.
