Besides the fact the Underwriters were going through my financial files like federal forensics, the Loan Team was awesome and responsive! Chris E. & Rachel K. kept us updated every step and was on our side through it all!!
Dan and Yohannes were amazing. Dan wouldn’t hesitate to spend time on the phone to go over every little detail of the buying experience. I was a first time buyer so his education was extremely valuable. Yohannes had a knowledgeable answer for any of my questions. It was super easy to upload my documents. I have no complaints on my buying experience.
Veterans United overall was great. The experience was extensive but good. Eric and Lisa were there to help and advise whenever I needed. Him stayed on top of my case and it was an overall good experience .
My only problem was after I closed the closing title company I believe gave me misinformation on when they were sending out or sent out my payout which I was not happy with at all. It should have been paid out on Monday the 23rd of March I was told it would be paid out on Monday but it wasn't after many phone calls, texts and emails between Eric and Boston national title and escrow the closing company which is very frustrating cuz like I said I kept getting misinformation if it was sent if it was not sent. But in the end I did receive it on Tuesday the 24th of March at 3:00 p.m. so it all turned out. Eric stayed on top of it even before office hours which I appreciated very much.
He was on top of everything he was helpful when I questions he answered to the best of his ability!
We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.
2nd time using Veteran’s United. The customer service is fantastic and I highly recommend them.
They made the process so smooth and it goes all the way back to helping me stablish my credit. They were awesome i would 100% recommend
Ryan and his team are awesome they where always timely and attentive, always reaching out always making sure I was taken care of they made the entire home buying process a breeze.
Everything went fast and easy, my team was outstanding and cant thank them enough for the help.
Great team who worked very committed to me and my wife in purchasing our first home.
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The whole process was smooth & fast from start to finish! I chose VU because I had been advised that Navy Fed pushes back closing a lot & we were under a time crunch!! VU made it super easy, answered all my questions, were on top of everything & even made it possible to move up my closing date!
Brian, Rachael, and the incredible team at Veterans United Home Loans made what once felt like a dream a reality. Because of their unwavering support and guidance, I was able to purchase a home for myself and my mother--something that means so much to me on a deeply personal level.
I am truly grateful for the care, professionalism, and dedication they showed every step of the way. Their commitment did not go unnoticed, and I will always appreciate everything they have done for me.
Kenny and his entire team was amazing. They were very patient with me and the process went very smoothly and I love working with Veterans United.!
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
They did an outstanding job getting my rate reduced.
I have bought and sold a number of houses and this organization is by far the best! I had never before had access to a concierge to help in the home buying process. If I could I would rate Veterns United a 12 out of 10.
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Kelly was super easy to work with and guided me through the entire process.
They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!
Veterans United made the process of our VA cash-out refinance go very smoothly. I would definitely recommend working with them if you are looking to do a VA loans!
I have now purchased my second home through Veterans United and have been more than pleased with the process. The personnel have been exceptional. The To Do list was invaluable and kept the process smooth as silk. Bar none the absolute best home buying experience ever. Don't change a thing.
I have worked with Travis and Dennis for my loan. Both are amazing. They answered any and all my questions throughout the process. If I needed more information they were there. Both responded almost instantly. I would highly recommend veterans united and both of these two.


