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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,931 reviews
905 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,931 unfiltered reviews

Starting on Page 394 of 15,598. Return to Page 1

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

Amy and Adrienne was with us every crazy step. I don’t how we would have gotten through it all without them.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Great service

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Photo submission from Gary P.

We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Searching for a mortgage company to handle probably the largest purchase or refinancing house most Americans buy-it can be stressful.
From the “get-go” Hanna, Madison and team totally assuaged that stress.
We were updated regularly and any questions were quickly answered. We have bought 9 house in
our lifetime- Veterans United has been the best mortgage company we have worked with.. We especially like the To Do’s list and having it marked off when we completed each task. It took the mystery out of the process; plus the emails from Hanna and Madison let us know where we were in the process. Job well done. Gary & Emily Slusher

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

It was an absolute pleasure working with VUnited. I'm thankful to have such an amazing team who was alongside every step of the way.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

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4.5 out of 5 Stars
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars

i was not happy with my curent morage so i lookeded into veterains loans again, and the talked me threw process and asked me what i wanted to do and options of what i could do and did it in about 6 weeks and when i had trouble with forms and paper work respended as quick as they could hours or next day , as i went from one loan 26 years and other from thirty to 20 years as figured i was old wanted less years, my team was great thanks for all george

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Photo submission from Thomas M.

The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

The team was incredible! They broke down each step and reduced moving and home buying anxiety extremely.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Tony and his team did an excellent job with my refi. They were able to insure I had all my paperwork and forms completed in a timely manor. They were responsive to any and all of my questions and if I did not understand a part of the process they took the time to explain it so that I understood what was happening and the steps needed to complete the process.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

2.5 out of 5 Stars

I think the process was very trying on me and my realesate agent at best, always something different you wanted and more money,

Response from Veterans United

Hi Billy,
I’m sorry to hear how stressful this process felt for you and your real estate agent. It can be incredibly frustrating when it seems like requirements keep changing and costs continue to come up along the way.

That’s not the kind of experience we want for our borrowers, and I understand how that uncertainty can make the process feel overwhelming.

If you’re open to it, I’d like the chance to learn more about what happened and provide some clarity. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through your experience together.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Quick fast, to the point. Easy instructions closed in a 4 weeks! Yall rock!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Phenomenal Customer support from start to finish. I had a lot of questions, they had all the answers.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4.5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Photo submission from Richard J.

They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

They went out of their way to assure us and help us as new home buyers. They didn’t get upset with how tedious the questions were and made it feel like we could trust them in the process. Thank you to my team who helped me and my significant other buy our first home. Thank you Courtney and Kyle.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

This is my second time utilizing Veterns United and will continue to utilize them for any home buying needs!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

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