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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,193 reviews
861 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,193 unfiltered reviews

Starting on Page 394 of 15,374. Return to Page 1

5 out of 5 Stars

The work ethic of the team was amazing. I was not with them in person but I know they were working around the clock to make my dream happen because they kept me updated and in the loop on everything.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Everything was smooth and easy. The 'To-Do' checklist really keeps you in point and makes things simple and timely. Thanks Veterans United!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

Amazing team very helpful along the way

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Photo submission from Adam B.

It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

Bob Doran was very helpful throughout the process. He helped make sure all paperwork and property condition was in order prior to funding.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

2nd time working with phil, fast and smooth process.One thing I would recommend is (not on phil, more on overal checklist for the loan process) there being a lock in your rate step. I forgot to do it and honestly don’t know how to do it and my rate went up 4 points 2 days before closing. Not very cash money but I should have caught it and asked about it earlier.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

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3 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

After getting denied by other lenders because they didn't know the ins and out of VA loans and specific circumstances, CJ at Veterans United assisted and did everything to ensure my loan process went smoothly. Amazing Customer Service by all and thank you for the reassurances given throughout the past few months!

headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from James A.

I recommend Veterans United to anyone - veteran or non veteran - looking to purchase a new home. Their streamlined process of setting up an online account allows you to see every step without missing out on any process they require you to do. Their staff we felt was very professional and accurate in every process we went through.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

The team is excellent. Always in communication with any new developments or tasks to complete. Excellent work.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

The process was seamless and too good to be true. Everything came together quickly and the Veterans United Portal made the whole process very easy to complete.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

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Experience first-hand why 367,385 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars

I couldn’t have imagined a better, more smooth process as the team walked us through each step, until completion.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

I had a very nice experience working with Veteran Units during the closing of my home. The team was professional, attentive, and made the entire process smooth and stress-free from start to finish.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Photo submission from Jimmy T.

Veterans United is a great organization to work with. They were able to explain the VA mortgage process and help get me signed up for homeowners insurance. Being my first home purchase, they took the time to answer my questions and give me a sense of peace about my purchase. Thanks!

headshot image of Meghan Tolster

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars

Ben Long and Suzann Richerson were a wonderful team to work with, through the task of a home loan. They were personable, professional and very responsive. There was not an instance in which either one of them failed to respond to us by phone or email, in a timely fashion. They certainly have their act together.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

This is the 3rd time I’ve used Veterans united, great experience again.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

It was one of the smoothest home buying experiences I have ever had. The entire Veterans United Team was amazing and I would work with any single one of them again in a heartbeat.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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