I highly recommend Mariano Dowgaluk. He helped me purchase my first home and then our second home, and his professionalism, dedication, and patience were outstanding. As a veteran 🇺🇸, I truly appreciated how knowledgeable, responsive, and committed he was throughout the entire process. Mariano worked tirelessly to make everything smooth and stress-free. We will confidently recommend him as a loan officer to our friends and relatives—especially fellow veterans—who are looking to achieve the American dream of homeownership.
My experience with veterans united was great and easy. My only problem with this process was the real estate agent veterans united provided. I would definitely NOT recommend using Kia from 1st class real estate RVA. Me and my wife felt the communication was extremely slow and there were points in the closing process when we had to reach out to the seller/listing agent to ensure we had documents needed to close. It seemed like doing her job was bothersome. But other than that, the loan team, the concierge, and every other member in the process was very professional and helpful.
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
Remortgaging our home to secure a lower rate was one of the easiest and most stress-free financial decisions we’ve ever made, and that’s entirely because of the team at Veterans United. From day one, everything was clear, efficient, and handled with genuine care for our time and situation.What truly set this experience apart was the communication. Our loan officer immediately recognized that texting was the best way to reach us and leaned into that, which made the entire process feel seamless and personal instead of overwhelming. We always knew exactly what was happening and what the next step would be.Even when a last-minute hiccup came up, it was handled professionally and calmly, resulting in only a one-day delay. There was no panic, no confusion — just solutions and clear communication. That level of follow-through and respect for our time meant everything.Veterans United made refinancing feel simple, transparent, and empowering. We felt supported every step of the way, and we would recommend them without hesitation to any veteran or family looking for a smooth, trustworthy mortgage experience.
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One individual refused to call back
From start to finish, I had an outstanding experience with Veterans United. Their team was professional, responsive, and truly on point every step of the way. They exceeded my expectations by guiding me through the entire process in a timely and seamless manner—from selecting the right realtor to a smooth closing. I couldn’t have asked for a better team and highly recommend Veterans United to any veteran or service member looking to buy a home.
I recommend Veterans United to anyone - veteran or non veteran - looking to purchase a new home. Their streamlined process of setting up an online account allows you to see every step without missing out on any process they require you to do. Their staff we felt was very professional and accurate in every process we went through.
From the very first conversation to close - absolutely phenomenal. Incredibly smooth process - and guidance the entire way.
Donnie and Lynn went above and beyond anything we could’ve expected out of the loan process. They were incredibly patient helping explain things that my elderly parents needed deeper explanation in time to understand. They went out of their way to accommodate, helping us due to technological constraints, and they were kind, professional and extremely punctual throughout the entire process. I personally have closed on six different homes in my lifetime and was involved helping my parents close onto two of their home loans so they could understand some of the process and technology and my interactions with Donnie and LYNN we’re far and above anything I have ever experienced from a customer service perspective and acknowledge perspective from any other lender that we have ever used in the last 18 years. We were all truly grateful, and it helped the process be so much more seamless and less stressful than anything. We have experienced before by far! Thank you very much to Donnie and LYNN:)!
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The best team I've ever worked with. Like met above my expectations and got me my new home super fast to get ready for my baby girl on the way.
Very legit process with Veterans United....
Overall, my experience with Veterans United was outstanding. From start to finish, the entire process was smooth, organized, and stress-free. Their team was extremely helpful, resourceful, and professional, always taking the time to explain every step and make sure I felt confident in my decisions. They truly made me feel supported throughout the home-buying process, and I would absolutely recommend Veterans United to any veteran or family looking to purchase a home.
Veterans United is a great organization to work with. They were able to explain the VA mortgage process and help get me signed up for homeowners insurance. Being my first home purchase, they took the time to answer my questions and give me a sense of peace about my purchase. Thanks!
The entire team went above and beyond.
This was not an easy loan to obtain!!!
