All the veteran united team were awesome
It’s hard to find the level of support that I received from veterans united. It’s a rare commodity, all said.
I couldn’t have asked for a better team. They made the entire process seamless, but what really stood out was how the team went above and beyond at every turn. They didn't just meet my expectations; they blew them out of the water. Highly recommend to any Veteran looking for a dedicated partner in the home-buying process!
Ryan Ashburn and Carly Kanoa were amazing. They kept me up-to-date with how the process was going. They did everything they could to get me the best deal possible and ensure my all the paperwork was submitted. Ryan not only made sure I was informed on my current status but my Realtor as well. He definitely made the whole process seem smooth.
Allie and Bryan did an amazing job with process and getting me to the closing table. I have bought houses in the past, but never experienced the consistency from any other company! Thank you and look forward to working with you again!
We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.
Zach and Taylor were awesome. Very attentive. Seller (realtor) also had nice things to say about the level of service / process provided by these two.
Have had the very best experience ever with Veterans United!! The very best loan officer!!
I would respond immediately to there request and have to wait 3 or 4 days for a response from them ornate to call and ask what was going on. Made me really want to give up
Response from Veterans United
Hi Carletta,
I’m really sorry for the delay in communication. Having to wait days for a response after replying quickly on your end is frustrating.
You should feel supported throughout the process, and I’m sorry we fell short here. I’d like to look into this further if you’re open to it.
You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The following people in no particular order, were very professional and helpful during this loan process:Joshua Hughes, Ryan Hauser, Dustin Branson and Andrea Wiese
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
An amazingly easy process, and both Brad and Jack were a pleasure to work with. I am very happy with the knowledge and professional support of my loan team — I couldn't be happier.
Tina and Dana were fabulous! So easy to work with, as first time homebuyers they made it easy and understandable.
Phenomenal team! Every person involved was beyond reproach. One of the team members was more excited than my wife was about purchasing this house. I believe she was so elated she might have peed herself a little. We loved working with all of you. Great job everyone!
This is my second home purchase with Stefanie Snow, and she makes every experience smooth and easy … and enjoyable!
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Bryant, our loan officer, provided exceptional service. He was consistently available from the beginning to the end of the process, even communicating with us while on vacation to address our concerns and questions. We found him to be very patient, knowledgeable, and incredibly helpful. I wholeheartedly recommend VA United to everyone.
They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!
They made the process really stress free
Jeff is an amazing person to work with. He call him and he doesn’t answer. He calls you back right away. He’s easy to reach through text message through email and even by phone. You can’t say that about a lot of people these days I truly appreciate what he’s done for me. And I will always continue business with veterans United because of Jeff and his team.
Scott and the team were awesome! They answered all of my questions and were always quick to update me on the progress. I will always recommend Veterans United because of my experience!
