Mrs. Beasock made our first time home purchase an amazing experience. My wife and I were quite nervous, but Debbie had her phone on 24/7 and responded quickly to any and all questions we had during the process. Having a rep at VU with experience and bedside manner like Mrs. Debbie took away a lot of our nervousness during our home buying process. Would 100% recommend VU and Mrs. Debbie to anyone who asks about home load in the future
From the moment we spoke to Veterans United until the time we placed our new keys in the lock, everything went smoothly and on military time-punctual, smooth processes and no unnecessary steps. The team was friendly, professional, timely, accurate and worked hard for our new home dream. This is our second time with VU and if we purchased another home in the future, we’d most definitely use them again. And we received the most thoughtful gift for our new home out of the blue after closing with a sweet note from our assigned team. They provide a wonderful service to those who serve, and we are grateful for their attentiveness and expertise.
Outstanding customer service! The webpages are easy to navigate and no question went unanswered for more than 24 hours...most often questions were answered within 2 hours!
We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.
John Lyman Felicia Goldbar and Briana Edler all did a great job in helping me go through the loan process. They were always there for me to answer all my questions and to solve any problems that came up. This is a a all star team to work with.
Donald and his team really helped with every step and assured me along the way!
I love my team, they were always there for me if I had any questions, concerns or even if something came up.
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
It took several months and back and forth looking for a nice home but in the end it was well worth it. Thank you
Anwsered every question in a timely manner and even explained the technical stuff in a simpler way to make it easy to understand and was very patient
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Solibel and her team were amazing! Clear and open communication. Made our home buying experience super easy and anxiety free. 11/10 would recommend them for help.
They work well with you to get you set up for the future in your new home. They will walk you through every step of the process and will answer any and all questions you have. I purchased my house after the holidays and before and during the holidays my team of specialist worked hard to make sure I got in my home after the new year!
