They should teach other people how to treat potential homebuyers. They really go above and beyond to help the buyer. Words cannot describe the impact they have in someone trying to buy a house. They are simple the best
The experience that we had with Veterans’ United was above and beyond any other that we have had in our last 40 years of home buying. Everything was handled with professionalism and respect to us as customers. There was never a moment that we were not aware of the status of our loan. There was never any doubt in our mind that we were being misled into thinking we were getting this loan because we knew from the beginning that Matt’s team was going to make this happen for us. Matt and Steph thank you for making this loan experience a positive one and ultimately our life story will be a better quality of life than it had been in our past loan(s). Thank you both for treating us with respect and not like numbers!! Speaking of numbers -we could always count on a returned call or email response.
The entire team was exceptional. We were kept advised of progress, they were responsive to our questions, they worked smoothly with our seller and the title/escrow company, and were courtesy and friendly at all times. We could not have been more pleased.
This was by far the most stressful experience of my life! But this team made me feel like I was already home!! I love Veterans United!!!!! I will ONLY use them for loans in the future!! Nobody else! Thank you all so much for your patience and guidance with me:) it was a pleasure!
Got my dream home!
Drennan,Cassidy, Sarah, And Garret thank y’all for you all’s spectacular and undeserving services and performances. Been trying to get to this point for years and thanks to you I am finally here. Thank you.
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I paid over buying amount, so sellers would pay ALL the closing costs. O was told up until the closing that i would be getting a certain amount back. Then all of a sudden I was paying out of my earnest money, closing costs. And though the sellers didn't pay as much closing costs as I paid over the cost of the house, THEY got money back... when they were promised to pay ALL the closing cost, when instead I ended up paying out of the money I was PROMISED to get back.... that I was planning on using to put blinds back in the house since they took them all with them.
This was my second time doing business with Veterans united and my loan officer Evan. I must say I had a great experience both times. Evan and his team were very helpful and responsive throughout the entire process. A little mishap was finding out about the 2nd tier entitlement cost just days before closing. I wish I had known about that fee sooner in the process.Nevertheless, I would definitely work with and recommend Veterans United to my fellow veteran friends.
I will always use Veterans United
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Thanks team Veterans United!
We started this purchase with KYLE about a year and a half ago. He was very patient as we put our purchase on hold last year. He has been extremely patient with all of my questions, as well as very informative. KYLE is very professional and what he does. And when Beth came on board, she was a delight to work with. She was also very patient with all of my questions. And very professional. I can’t say enough about KYLE and Beth. They are both quite an asset to your company.
Sincerely, Debbie Blakley
Overall we had a good experience with VU, we bought and sold our home with their team and will be using their services for our next potential purchase!
Everyone made the process so easy, I felt like the one that was being difficult. GOOD JOB EVERYONE!!!
