Karol and her team were hands down the best VU team we've ever worked with. This was a months-long process for us but she stuck by our side the entire time always quickly answering emails making sure we had all the information we needed. She patiently worked with me calculating prospective house payments with the varying interest rates too. I am incredibly grateful for that.
Melissa, our transaction coordinator, was always verrrry quick to respond to my texts/emails making sure we had everything we needed but also made sure they got what they needed from us to move to keep moving forward which frankly, took some patience on her part. ;)
Brittany, our concierge, checked on us throughout the entire process, researching all of the information we needed to get set up in our new town.
If we buy another house anywhere in Tennessee again, I will go straight back to Karol and her team for help. She spoiled us and frankly, I liked it!
Veterans United Home Loans was absolutely the best decision I have made. The team I worked with was phenomenal and always more than accommodating to my requests and strange work hours. They were there to reassure me at all time when the daunting reality of home buying got the best of me occasionally. Always timely and always a pleasure to talk to. Every person that worked with me was very friendly, compassionate, and positive. I could tell they were hard workers and had a love for what they do.
Fantastic, easy to work with company that really shows that it values its clients.Really a remarkable job getting me and my family a VA loan quickly and without hassle.
As earlier stated, the mortgage team ( Miguel and Keagan) were amazing! This is the 2nd home purchased by Veterans United. My loan and this unique house was not a simple purchase. The team was thorough, made sure all items were addressed, extremely responsive, and was always there for my questions. Thank you
Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!
Worry free on a stressful event. Clear answers for any questions I had you. Thank you.
I recommend all my fellow Veterans utilize Veterans United when pursuing home ownership, this is a top notch organization that does everything they can to make home ownership a reality for Veterans. I can’t say enough about how impressed and grateful I am for the assistance they gave me. Thanks Veterans United.
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Veterans United has an effective team. Very professional and targeted on customer service.
My advice is to use Veterans United and don't go somewhere else for a lender. My wife and I did and had awful experience before coming to VU. Veterans United is everything your looking for in a lender and more.
I would absolutely recommend this team and Veterans united
My wife and I got a ton of letters in the mail from other lending companies for our re-fi. But we wanted to stay with Veterans United. Why? Because our experience with the initial purchase was great. I am happy to say that we had another great experience with the refinance. One last word, I think your website is really user-friendly and that is another reason we like doing business with Veterans United. (Seriously, whatever money you guys spend on web-design is well worth it!)
