The process was as easy as the market allowed, and the resources provided were exactly what I needed to go forward smoothly.
Cost to much and takes wayyyy to long
Horrible experience 😪
Response from Veterans United
Hi Brian,
I’m really sorry this was your experience. Feeling like the process took too long and cost more than expected is incredibly frustrating, and that’s not how it should feel. I appreciate you being honest about what you went through.
Sincerely,
Claire S.
Client Relations Manager
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
It was kinda rough road but everything went well as planned excellent communication between all parties
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Veterans United is awesome. Recommend any Veteran to use this lender. Great communication.
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Doug and his team did a great job walking me through the home buying process. They were patient with me and made sure all my questions were answered. Not only that, I made a lot of requests throughout the process and Doug made sure they were completed in a timely manner. Truly a stress free process that the team gave me and I would HIGHLY RECOMMEND! Thank you Doug Lippmann & team!
Billy and his team have been Amazingly helping me for over 7 years. There expertise and professionalism is number 1. I constantly get calls and offers to refinance or purchase a home. If it's not Billy and his team i don't give them a second thought. Team Billy is Amazing ❤️
The team did great! We’ve purchased and sold several homes now and this has been the easiest most comprehensive process to date. The team communicated effectively and answered all of our questions. Special shout out to Randee Barr. Great work!
Veterans United made my home buying process easy. They were always there to answer any question that I had. They were there for me every step of the way. I was even able to close on my home earlier than anticipated. I highly recommend any veteran that is ready to buy a home or just thinking about buying a home to get in touch with Veterans United. He/she will not regret it.
The Veterans United system works perfect and makes the whole process very easy to understand and get the most out of.
I didn’t have to wait on anything.
I was impressed on how they busted their buns on getting me to closing on time. Very professional.


