My 1st home buying experience was better than i expected it to be. I thought the process was going to be a headache but it wasn't. Brice & team (Alix & Robin) made this a seamless process. Thank you all for making this a great experience.
They were fast and completely reliable
The team was very knowledgeable and helpful. Cody Smith and Corey Jackson worked well together and were available to answer any questions I had during the loan process. I had a great experience dealing with the loan team.
I could not believe there is a whole team working to help us through the process!
Don and Sarah provided information and support throughout the entire loan process. They responded promptly, explained each step clearly, and addressed questions as needed.
Devon and his team were the only lenders who understood rules about seller's assistance for VA home loans. Every other lender I spoke with said they interpreted rules a certain way; Devon gave me the correct information unequivocally. It's for this reason that I decided to commit to VU. Customer service was also top notch.
Until the VA, the Appraiser and Veterans United can get on the same page there will always be too many set backs.
Response from Veterans United
Hi Danny,
I’m sorry the process felt weighed down by setbacks. I know how frustrating it can be when different parts of the process don’t feel in sync. The VA appraisal’s role is to look at the property’s value at face value, but it isn’t the same as a full home inspection, which can help buyers catch more details earlier on. I understand that doesn’t make the experience easier, and I’d like to hear more about what happened. Our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
I have already recommended veterans united to 4 other service members who are set to close next month 👍 Spreading the love
Veterans United was an awesome experience. If you are a first time homebuyer this is the way to go. If you are lucky enough to get Katie and her team as your lendors your worries are over. Just sit back and give them all the required documents and they will take care of the rest. Awesome Awesome job by each and everyone on her team. Thank you guys for allowing us to purchase our home!!!
We had many ups and downs with our home purchase including a house change, realtor changes and Corey and his team were with us through every step. I give them 10+ if I could!!
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Veterans United was very helpful and supportive in my endeavor to buy a home as a veteran who had been desiring to use his VA Loan privilege for years. I have seen the other Vet Loan companies on TV and believe in Veterans United even though I had never seen them run an ad.
