Mark Manos did an amazing job. As a first time home buyer he made the whole process easy to understand.
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
Honestly, the team worked really well and I can tell that they’re all about helping the vets. My situation was not easy and it still took the time to listen to me and work with me to get me my best rate thank you to Tiffany and Rich for putting all that hard work even contacting me after hours. Amazing and thank you for my new home.
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Veterans United was able to come though for me when the builder's lender failed to complete the loan. Despite having a very short deadline from beginning the loan with Veterans United and the closing date (with a major holiday being in the middle), they were able to keep to the original timeline and get me in the house successfully.
Great service and support, the app is great.
The only reason for a 7 was because of the amount of time, confusion, and communication issues. Otherwise it was a 10
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Wonderful process, start to finish. Whole team was phenominal. It was my second time using Veterans United.
Exceptional service from everyone involved.
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Shannon was absolutely amazing. He kept us informed and was completely open about the whole process.
Veterans united made home buying so simple you couldn’t go with anyone else. The whole team is great!
The only complaint I had was with the appraiser during the whole process. I would recommend talking with first time homeowners about how paying closing costs works at least a week before the estimated closing date, especially if they use USAA and need to have a cashier check mailed.
Veterans United made my home buying process easy. They were always there to answer any question that I had. They were there for me every step of the way. I was even able to close on my home earlier than anticipated. I highly recommend any veteran that is ready to buy a home or just thinking about buying a home to get in touch with Veterans United. He/she will not regret it.
Went extremely smooth and quick
Amazing team to help guide us through our first ever home buying experience with us having very little knowledge. VU was amazing and will 1000% use them again.
