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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,145 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,145 unfiltered reviews

Starting on Page 3993 of 14,839. Return to Page 1

5 out of 5 Stars

It was a wonderful experience!

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

1.5 out of 5 Stars

I’m grateful that I was able to use my VA loan to become a homeowner. I didn’t realize going in that the process would be highly stressful but it’s over with now so I won’t dwell on it that much. The worst part about this home buying process was my real estate agent Tony Butson. Please do not assign him to any other veteran. I do not know if he just started working as a real estate agent or if he just doesn’t take pride in what he does but I have nothing good to say about him at all.

Response from Veterans United

Sheldon,

Thanks for sharing this with us. I’m sorry for the stress you went through and understand buying a home is a big deal. We try our very best to give you the smoothest experience we can, though it doesn’t always turn out that way. I’m really sorry your agent didn’t meet your expectations. If you’d like to talk with us in more detail, the Client Advocates are here to listen.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Photo submission from Chelse G.

First time home owner!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

If you're a veteran and you do not have these guys in Command. Your not Flying, Sailing, Storming or Occupying the full compliments of your service! Take care of home= Veterans United. Thank you....The Hardy's

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

Had a smooth 1st Time home buying experience during our PCS!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

The loan process for someone that has been out of the service is a little harder than someone that has recently got out as far as paperwork is goes. But our team got it done! We have an amazing, beautiful home!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

I would recommend Jake Levy and his team to anyone! They are truly the best.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars

This team was top notch!!! Couldn’t ask for more!!!

headshot image of William Spann

Loan Officer: William Spann

NMLS# 2220257

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4.5 out of 5 Stars

As mention previously,
Nicole Culbertsonand her team are outstanding. ( Thanks to you also Justina)My only point would be. That the process of payoff to other financial institutions is to my belive antiquated. No way to track payments until the other institutions actually processed the payments.
To my understanding this is not a Veterans United issue. If this is so, they should monitor who they do business with and their processes.Thank you for your service and support!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Harley Bailey

Loan Officer: Harley Bailey

NMLS# 1568123

5 out of 5 Stars

Everyone on the team was outstanding and exceeded our expectations. I couldn't believe how helpful and patient everyone was.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

VU were great from start to finish.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Buying a home can be very daunting for new homebuyers. Veterans United went above and beyond with assisting my family and making sure we felt heard throughout the entire process!

headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

4.5 out of 5 Stars

Great job Veterans United. They made the home buying process simple and painless.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

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Experience first-hand why 353,523 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

If you're looking for a concern , knowledgeable , helpful lender that will work to get you approved I highly recommend Veterans United

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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