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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,626 reviews
582 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,626 unfiltered reviews

Starting on Page 4096 of 15,021. Return to Page 1

5 out of 5 Stars

Got off to a slow start when we were given a couple of people who were leaving on vacation but once everything got rolling it was very smooth. Found a house within 3 days, Thad was easy to work with and the Veterans United team was checking on us to make sure if we had any questions. Thank you all!

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

I was super impressed with the VU portal as a one stop shop for everything a person needs with a move! It wasn’t just closing a loan, there were discounts on moving companies and a check list to access everything for your new home from insurance, TV, utilities, internet, forwarding mail service, and more. It was great! This was an unexpected level of service from a home lender.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

We would highly recommend Veterans United to anyone who’s looking for an easy, stress free home loan process! Our loan team was very attentive to our needs, and responded very quickly to all of our questions and concerns. Derek and his team made us feel truly appreciated, and these days that is rare! If you are looking for a company the cares and makes things easy, then choose Veterans United!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Wow!. You all helped so much. I feel like you were able to help us, and hand hold in some areas (we were clueless), as to how to go about finalizing paperwork, and for being very diligent on making sure we were on task. I was very happy to have that kind of help, first time buyer and all, I needed to be able to ask tons of questions without the team getting frustrated. I appreciate your professionalism with a lot of understanding. You guys need to give out hats instead of shirts. I would wear that.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

4.5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars

This was my second time using the VA to purchase a home. While our situation was a little chaotic at times, my team stood by my family and I; always ready to answer my questions and any concerns.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

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4.5 out of 5 Stars
headshot image of Josh Hulen

Loan Officer: Josh Hulen

NMLS# 1925263

5 out of 5 Stars

Veterans United made my home loan process very easy and intuitive. They were very hands in every step of the way.Highly recommend Veterans United for your home loan needs.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

This was the most smooth a real estate transaction we have ever been in!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

3 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

The whole time was very helpful. I started my search a little over a year ago. The time would always check to see if I was still in the market for a home. The market was difficult with homes only lasting 1 day on the market. Yet the entire time still checked on me periodically to ensure I was still informed about changes and updates with market. They very helpful, informative and professional. Thank you to all.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars

Trevor was very patient and helped us understand the process.
Definitely made buying a house easy.

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Complete amazing! Always friendly and there for you when needed

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

Ready to see for yourself?

Experience first-hand why 358,267 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Philicia Pringle

Branch Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars

Would not recommend Kaizen Realty or Sure title (partially owned by Kaizen). Please do not send veterans there. I spent $2000.00 in fees that were not necessary.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars

This is from mr. Mack from across the tracks.work with Lydria and Katrie they got your back because I like it like that.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

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