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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,180 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,180 unfiltered reviews

Starting on Page 4153 of 14,840. Return to Page 1

4.5 out of 5 Stars

Overall it was a positive experience. It was a dire time to buy a home considering the economy, the competition and rising interest rates. But we felt confident in the process with the help of VU and Kyle.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Kyle and John were amazing in helping me purchase my home in the condensed time frame we had to find the home and get all the paperwork done. They were amazing. They stayed in communication with me and let me know what was going on every step of the way. If i ever have to buy another house they will be the first folks I will be calling. And I have been singing their praises to everyone i talk to about our process. Thank you both so much.
Woo Pig Sooie
Michael Janes

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

I would say if you feel like this isn't going to happen because of your agent. Please reach out to SHane Lowe and his team they will help ou find the right agent. The process was so smooth and easy when we opted for help from Veterans United. They helped us find the right realtor and answered all our questions and helped us with every detail and step throughout the whole process. The helped make the purchase alot less scary. We will always reccommend Veterans United to anyone.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Veterans United was a great company to work with. They were recommended to me by a friend who also used their services and it was a fantastic recommendation. I have no shortage of great things to say about the company, their customer service, and their professionalism.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

The diligent work of my team members finally brought my homeownership to fruition. Thanks team, it certainly was one tasking roller coaster ride.

headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars

Veterans United is the best for Veterans. I would recommend and use them again.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

Thanks again for a great experience.

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

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4.5 out of 5 Stars

The entire team did a stellar job!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Veterans United has made the process of buying a home from prequalification to closing a seamless and enjoyable process. Never was I waiting on them for any thing that was needed.Very pleased to have worked with such a great Team.

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

4 out of 5 Stars

Smooth process and effective communication from entire staff. Veteran's United portal help streamline the document sharing and to do list.

headshot image of Trent Matteson

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

I tell everyone I got my forever home from Veterans United every day everyone lives my home

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

3 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Trent Matteson

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
headshot image of Aaron Whittaker

Loan Officer: Aaron Whittaker

NMLS# 2125831

5 out of 5 Stars

Veterans United is a godsend for vets looking to buy a home.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars

Don't be afraid to take the leao. VA UNITED will guide you through the process and help you overcome any hurdles in your way. They will treat you with the utmost fairness, friendliness and respect. What an incredible benefit this is for vets. Trust these folks!!! I did.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Super great experience will definitely recommend

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

0.5 out of 5 Stars

This process was a nightmare and still is. My family has a brand new build with NO power. Our closing date was pushed back multiple times because of lack of communication. We were in a terrible situation and pleaded to close sooner than we did but no urgency was shown. Just not a fun or educational experience for a first time home buyer.

Response from Veterans United

Cody,

Thank you for sharing this with us. I'm so sorry this has been your experience and we'd like to learn more. Our Client Advocate team will be reaching out if you'd be willing to further discuss how things went so we can improve on where we fell short.

We hope to talk with you soon.

Sincerely,
Kendra, Client Relations

2 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

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