Chris recommending Jack O'Mally for insurance was a great disappointment. I didn't trust Jack, and very much disliked the insurance companies he hooked me up with. They were a pain.
Response from Veterans United
Hi Carol,
We are sorry to hear that your process was dampened by your insurance experience. One of our Client Advocate team members has already begun to research your comments, and remains available to discuss your dissatisfaction with your HOI experience. While we are unable to locate the person you have mentioned we hope that your HOI policy is everything you need it to be. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
I feel like Veterans United, Lindsay and her team went above and beyond. Even sent us a gift when they learned about the birth of our first grandbaby. Very thoughtful. I have never heard of a lender doing that before.
Had a great professional team.
Veterans United did an excellent job throughout our home purchase process. Matt LaTorre and his entire team were great to work with and I would rate them 10 out of 10.
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Craig, Kari and team provided SERVICE above and beyond. They were our anchor (note Navy pun - intended) in this journey. They provided sound advice and a listening ear when we became anxious or fretful. More than just lender's, They were coaches and counselors. We HIGHLY recommend them to each and every Veteran seeking the American Dream. Thank you all!
Veterans United makes the home buying process simple and enjoyable. The online dashboard allows you to keep track of where you are in the process, what items you need to complete, and saves documents. You can even find security systems, utility services, home insurance, and moving services through Veterans United. And not their companies, multiple quotes for services to include companies you have accounts with.
These guys made the home buying process so easy, well easy for us.. It's like we did have to do anything! Highly recommend these guys, they make you feel like family
All around, working with Veterans United, has been the best home buying experience that I could have ever hoped for. Thank you!
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it was a long road to cloesing but it was no falt of veterans united both whitney lieberman and dennis hill did everything to work with me and the builder but the builder always had some kind of excuse never tryed to help my team im so glad that whitney and dennes were on my team always keeped me and my wife up to date even on there days off i never expected that from a morgage co. so in the future i plan to to refinace for a lower rate cause the builder caused the rate i have now to go up 5 times from start yet whitney & dennes work very hard keeping it as low as possible thank you ever so much so if your looking for a good mortgage co. and a team to be on your side try veterans united home loan . Richard Ervin
I will have to mention Blair Roberts who we worked with me everyday as we prepared for closing. Blair's pleasant demeaner and attention to detail were second to none.
I am not a very tech savvy person and I appreciate the time , patience and professionalism shown to me throughout this home purchase, I highly recommend the team members that worked with me at veterans united
Janet and her entire team was always on top of everything everyday. If I had anything to do with it I would give them all a raise and give Kayla Webb a double raise for putting up with a, at times, grumpy veteran.
Without a doubt my family’s entire home buying process, and our move, were smooth due to the professionalism of our Veterans United team.
