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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,787

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,787 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

4 out of 5 Stars
Would Recommend
headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend

I've been extremely grateful of my team for all their help and how nice everyone was. I truly felt like a part of the family. I would happily recommend veterans united to friends and family, along with Colin and my real estate agent.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Would Recommend

Mark and team were outstanding!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
Photo submission from Charles R.

This was my first home, and I was very anxious. Steve and the gang at VU were well organized and knowledgeable; these attributes put my mind at ease and made the whole process more manageable. I felt like they had my back from beginning to end.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

4.5 out of 5 Stars
Would Recommend

Highly recommend VU. Their team is easy to work with, and the user interface is easy to operate. It makes communication seamless and documents easy to access. We will definitely use them again!

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

4.5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend

Man this was really a great process. Were there a few hiccups on the way? Of course there were. We were never alone through any of them. The entire team that Phil put together was exactly what we needed. I cannot begin to imagine how people go through this process alone. My wife and I are thrilled to be moving into our new home. It wouldn't have been as enjoyable and exciting without our Veterans United team.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
Photo submission from Christopher W.

Jake Hanson and Brooke Doolittle were absolutely amazing. On top of everything, I was informed right away about any changes, new docs, everything. This is our 1st house, too, so it was definitely an amazing experience.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

This was my first time buying a house and the whole experience was excellent. There isn’t any way it could have went any better. We closed on the house in 2 and half weeks. With no hiccups at all! Thank you Veterans United you have no idea how you have changed my life.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Melissa was a great Help as well she even went above and beyond by sending my puppies a little gift during a small hiccup in the process but she fought well and worked hard for me to help get this loan through. Great job to everyone involved. Thank You!!

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend

I found the united veterans home loan s to be very professional and very user friendly with a pinch of kindness I will never forget what they did for me.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

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5 out of 5 Stars
Would Recommend

Veterans United is definitely top notch service.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

4.5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

Veterans United has been awesome! This time and the last time we used them.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
Photo submission from Samuel T.

I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!

headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

For anyone wanting to go through veterans united like anything in the world there is good reviews and bad reviews I personally saw bad ones but kept hope turns out I really didn’t roll the dice they where good all along try not to let bad reviews distort how you feel going through them maybe they have made mistakes they probably fixed them and the client didn’t update the review all I can say it has gone well for me very well from past experience when I first tried to buy a house in 2022 they said my credit wasn’t the best they’d put me with a credit team unfortunately i didn’t meet them 2024 they contacted me asking if I was still looking I said yes and guess what everything went as planned I look back and think maybe they just forgot maybe they did reach out and didn’t see it either way not only was that past experience made up for they went above and beyond I have a home now so do not let it get to you start the process and ask questions they’ll answer you will learn it’s awesome I hope whoever reads this understands I’ve shared my honest experience good and kind of bad

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

As a veteran who always dreamed of buying a home so I can settle down and start a family. I was always discouraged because I was convinced the home buying process was dreadful. But my experience with Veterans United was so amazing I wish I would have done it sooner. A seamless experience from start to finish. I’m so grateful for my Veterans United team. Thank you so much for turning my dreams into a reality.

headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

More Reviews

See all 409,787 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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