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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,439 reviews
717 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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Starting on Page 4213 of 15,348. Return to Page 1

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4 out of 5 Stars

Thank you … stayed close to us the whole time . Great customer structured online interaction., great communication..what I really wish..is that you’d come up with a more generalized company name rather than trying to capture or seem like your actually government/va affiliated ..
I have fellow vets that kinda downed played you thinking your company name is camouflage when your really in no way shape or form government or va connected at all .Even though you are upfront eventually with the truth through your disclaimer about not being at all Dept of veterans affairs connected legally or officially- many vets I talked with ( myself included.. and I can see their points)!express a slight distaste for your advertisement(s) kinda implying that you could be government affiliated..howeverLenders are lenders was my thought and since the DOD / government actually has actually no “ va home loan Dept “ .. it is what it is ..and you guys did a great job and I get it business is businessBut…You do have a ton of veterans youve leant to now under your belt - and veterans do appreciate your eventually being straight up about your non affiliation with the actual Armed forces /government…Just do try to realize this - having served is like a fraternity/sorority bond at another whole serious level ..and is taken extremely seriously by all who have dedicated a part of their lives or the ultimate sacrifice for the cause of freedom ..both here and abroad ..The word veteran It’s not just a way to advertise
Or corporatize for monetary gain .. and I think you possibly realize thisThanks for what you do
Thank you Erinn and team

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

4 out of 5 Stars
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars

Veterans United did a fabulous job for us getting our new home. Smooth, streamline and very efficient. Couldn’t have asked for a better experience! Thanks for everything.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Thankful that Kyle and his team didn’t shy away when something came up out of the ordinary that they hadn’t dealt with before. They stepped up to the problem and worked as quickly as possible to solve the issue and help me close on the house!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Can’t say enough good things about veterans United. Great people.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

I genuinely don’t think we would’ve found a home (especially one as good as this!) without the diligent help from our VU team. We appreciate and love all of the help we received over the past few months. Thank you so much to Don Smith and team!! (-:

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Everyone was fabulous, professional we can tell everyone enjoys their job and supporting their customers. We were very impressed.

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

4 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars

This was an amazing experience, everyone was very professional and kind while helping me with my first home. 11/10 perfect!

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

Alex and his team are the best at what the do, inwhich set the highest goals of your team Great job !!!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

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5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

Hit a few speed bumps of our own creation but Kris and his team were patient, helpful, and understanding. I appreciate the assistance and look forward to refinancing in the future

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars

This was a almost painless process. Everyone on the team was so helpful and informative, also everyone had great spirits and attitudes.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars

Excellent experience. From start to finish the entire process is easy and very organized. We especially liked how the app function allowed for all prerequisite information to be easily uploaded ahead of time. 💯 recommended and much faster and timely service than my last experience w/ Veterans United competitor. Best of all it only took 19 days to close!

headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

4.5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

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