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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,143 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,143 unfiltered reviews

Starting on Page 4213 of 14,872. Return to Page 1

2 out of 5 Stars

Go to USAA or Navy Federal for a smoother process. Maybe my situation was unique but my experience was very challenging and frustrating.

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

2nd time I used you and will recommend you to All

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

3 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars

I couldn't thank the whole team enough, IF I ever decide to move again, I know who to call.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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4 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

4 out of 5 Stars

Our original loan specialist left in the middle of our underwriting. There was no explanation and there was an extended delay in communication. We had to resubmit some of the same documents multiple times. Overall we closed on time but the process was more stressful then it needed to be. Choose your own realtor, don’t use the one recommended by VU.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

2.5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Bert Shaw and Veterans United were simply outstanding. If you are a veteran looking for a VA loan, this is the place for you. We are 100%+ satisfied and enjoying our new house.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Isabella Beard

Loan Officer: Isabella Beard

NMLS# 2026829

Ready to see for yourself?

Experience first-hand why 354,396 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Christina Tran

Loan Officer: Christina Tran

NMLS# 1479134

5 out of 5 Stars

Time was super tight, but everybody worked together and got my family through it under the deadline, and I now am a first time home owner! They helped every step of the way, and there is no way I would have been able to do this without them. Thanks!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

4 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars

Everyone at Veterans United that worked with me including my Real Estate Agent; was highly dedicated in finding a home for me. They went above and beyond in doing their job, and they never gave up on me; and that is what I called being committed.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars

Again, I can't believe what a team of professionals was gathered to help me find a home. I really was impressed how all of you made me feel throughout this endeavor. I recall having several "challenges" and Brittney Wilhite was alway there, keeping me apprised and making suggestions. And D.K. Wilson, who always went out of his way to ensure I understood what was going on and what was about to happen next. D.K. was incredibly helpful and supportive during the months of searching for a home. Veterans United is doing something that other companies haven't figured out yet. You all personally care about your work and you never came across and just doing a job. Thank you all for your efforts.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Just an amazing overall experience with the entire team.
Brian, Josh, Maddie, Marianne, Jennifer (Insurance), and Nicole (Real Estate Agent) made our forever home become a reality!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

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