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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The loan agency was great, the real estate agency is something I would recommend you guys look into. Both agents we had were by far hands down the worst we’re ever dealt with.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

4 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

The Veterans United team has been a pleasure to work with. The team was professional, responsive, and highly efficient. Thank you good everything.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

We had an excellent experience with each person that handled our account! I highly recommend! Excellent communication skills! Any time I had to leave a message they called back quickly! This process was explained in the beginning and they made us feel like a VIP! Thank you so much!

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend

This year has been so hard on everyone. But Finding Veterans United Home Loans and getting the team that they set me up with helped our year to end in such a great way that all I can do is cry tears of joy. It was nice to be able to trust again, to have people that really did want to see us with the home we wanted. They never gave up even when we was ready to give up. I thank God for them. The best decision my family and I made was trusting Veterans United Home Loans with our journey in buying our forever home.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

3.5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

4.5 out of 5 Stars
Would Recommend

Veteran United will work with you to get your loan. They go the extra mile.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

I went through this thinking they would find some unknown reason not to approve but to my joy and glee it closed and I have the keys to my House.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

My family and I are so blessed with the treatment we received from VU. I highly recommend using them.

headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
Would Recommend

Highly recommend these people for everyone's purchase of a home.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

0.5 out of 5 Stars

Honestly. I wished I never did business with this team. I can’t believe they hold positions like this and need to be held responsible for a piss poor performance

Response from Veterans United

Dionicio, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.

4.5 out of 5 Stars
Would Recommend

Veterans United has made the mortgage process fast and simple. So easy even a Grunt like me got through it.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Thank you Sam Yoo as well as your team for making my loan go through so effortless. This is my second loan with the help of Sam Yoo and I couldn't be more pleased and appreciative. I'm so glad that I used Veterans United.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I’ve purchased a home before, and Veterans United made the experience much more streamlined and intelligent.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

I had never heard of Veterans United. Now it’s the only lender on my lips!! Great rates and efficiency. Can’t beat it.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

I don't know why Melanie Pipes didn't like me but I would never recommend her to family or friends. Serious lack of communication that really accelerated after I asked her what I had done. She did good showing me the property via zoom before offer, but during final walk through she hardly let me see anything. Veterans United is 5 star, but their realtor recommendation was like only thing that was not a pleasant experience.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

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3.5 out of 5 Stars
Would Recommend

If you use Veterans United, stay in close contact, and stay on top of the process. Some communication for me was a little lacking.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Billie Powell

Loan Officer: Billie Powell

NMLS# 2015674

4.5 out of 5 Stars
Would Recommend

Amazing job across the board with everyone i had the pleasure of dealing with while trying to close on this home.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

The Veterans United process was the most incredible thing I've ever seen in looking out for us vets. The word must get out to other vets about Veterans United.

headshot image of Melissa A Riley

Loan Officer: Melissa A Riley

NMLS# 2091647

4 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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